TERA Online dev tracker
Toggle all posts - All devs - Exclude twitter - Exclude moderators - Minea (Community manager) (profile) - LongClaw (Publishing VP) (profile) - Scapes (Digital marketing MGR) (profile) - SupportGuru (Director, CS) (profile) - Chager (Producer) (profile) - knoxxer (Senior producer) (profile) - Tonka (Content specialist) (profile) - Pwnyx (Web director) (profile) - MerryAgony (Customer support MGR) (profile) - Batgirl (PR Manager) (profile) - VelikaNightWatch (Community moderator) (profile) - Yurian (Community moderator) (profile) - Treeshark (Associate producer) (profile) - Cade (GM) (profile) - Araya (Customer support MGR) (profile) - Kawika (Lead writer) (profile) - Wallypark (Technical producer) (profile) - Immascarybunny (CS Specialist) (profile) - Solomon (Director, CS) (profile) - Xariel (CS Supervisor) (profile) - Halrath (Community moderator) (profile) - Aliila (Associate Producer) (profile) - Harmonia (CS Specialist) (profile) - CobaltDragon (CS Specialist) (profile) - @TERAonline (Twitter) (profile)
All servers will undergo this week's maintenance on Tuesday morning on 9/25 starting at 7:00 AM PDT. This scheduled downtime will last two hours (7 - 9 AM Pacific Time). All servers will be taken down from 7:00 AM to 9:00 AM.

This maintenance hours are this week's weekly server maintenance times to implement the latest patch. We may be tweaking the hours to find the best time frame and duration of the weekly maintenance in the upcoming weeks. For this week's patch notes, please visit our latest patch notes section.

The following servers will be unavailable on Tuesday, September 25 from 7:00 AM to 9:00 AM PDT:
  • Mount Tyrannas - PvP
  • Tempest Reach - PvE
  • Celestial Hills - RP PvE

For real-time server status, please refer to the Server Status page. Thanks for your patience!
Whether the reason is please be sure to report bad language and behavior to our Support team so that we are aware of the offenses, track them and take appropriate action.
Let's wrap up this derailed thread with personal attacks and callouts.

Also just in case folks needed a clarification, this doesn't count as a community event. :P
necro thread, trolling. locked.
Necro'd. Locking thread.
A legitimate question has been asked, please just answer the question without all the rude commentary. Thank you.
You are very welcome! And pay no attention to the [filtered] bit in the middle of my name... /sigh
If you happen to discover a troll in your discussion topic, or elsewhere in the forums, and you would like it to just go away, please follow these two simple rules of troll engagement:

Rule #1: Don't feed the troll, otherwise you'll just encourage it. And, for the love of TERA, do not quote the troll!
Rule #2: Report the troll, otherwise it'll just keep trolling.
Please head to this thread http://tera-forums.enmasse.com/forums/general-discussion/topics/Experiencing-lag-Give-us-the-details to post all your lag issues. Thanks!
Velika Bot has decided to lock this thread since it appears to serve absolutely no purpose. Have a nice day!
repeated bumping. locked.
dramatic effect post. locked.
goodbye thread. locked.
[Goodbye posts are not allowed per the forum rules. Closing this thread now. Thanks.]
goodbye thread. locking.
Locking thread. Inflammatory, offensive, elitist, and decidedly nonconstructive.
D: *leaves you a pile of cookies*
Heya Arbik,

Thank you for sharing your ideas with us! Although we don't/can't always comment in every thread, we read exponentially more than we comment. It'd be very interesting to have different continents focused on different gameplay aspects, especially with the 'taking over the world' part. :)

That said, we very much discourage creating overly dramatic thread titles, and although I believe you meant well it doesn't really reflect the positive suggestions that are being made in the original post. I am closing this thread but please feel free to continue to discuss more TERA feedback in a constructive way.
The name appeal submission deadline is Friday, September 28 (9/28), a week from now.
Hello!

While everyone is settling in on the new servers and meeting new friends, we have been working on processing the name appeals as quickly and thoroughly as we can. As previously mentioned on the forums, we had set the time period to submit the name appeals to be at least a week and have been monitoring the incoming flow of the name appeals after the merge.

Currently the amount of incoming appeals has dropped to a fraction of the first few days, so we'd like to announce the deadline for name appeal submissions to one week from today.

Deadline for Name Appeals:

Submitted by 11:59PM PDT, Friday, September 28


Please note that although it may take a few days for the name appeal process to be completed, as long as the appeal is submitted by 11:59PM next Friday (9/28), the submission will be valid.

For more information on the appeal process, please refer to our FAQ pages.
We make the best decision we can considering various factors. Here is the FAQ pages on the name appeal process for more information.

Please remember to be respectful to everyone, I am closing this flame war. If you are not satisfied with the result of the name appeal process, please feel free to submit a Support ticket to express your argument in a constructive way.
Edited by: Minea 2 minutes ago - Reason: Added the last sentence.
We have no plans to bring Dragonfall back or rename Tempest Reach to Dragonfall.

Aside from the servers, we are the TERA community. Please be respectful to each other.
Please don't be a jerk.
Folks, everyone enjoys TERA in different ways but overgeneralizing and dividing us vs. them is not the way to grow or nurture our community. Let's be more respectful to each other and if you see offensive behavior in game, please report it to us.
Hello everyone,

We've been receiving a lot of great feedback on the event, so we'd like to thank you for sharing them with us. The amount of folks who showed up and met us in Cutthroat Harbor was far beyond our expectations with just several hours of notice, and while it was exciting for us to get a chance to actually meet everyone in game, we are sorry that the event didn't run as smoothly as we planned. This was our first interactive community event after launch and we have learned a lot, and as Chager mentioned already we have adjusted our future event plans based on what we've experienced on Wednesday.

During the event, the quiz questions were a mix of TERA's lore-based questions, real and pop culture-related pirate questions, and pirate riddles. Some of the questions were: What part of Pirate Grotto is named after an animal? Why couldn't the pirates play cards? What pirate later became governor of Jamaica? Etc. The intensity of the competition differed from group to group,we've seen a group that dominated the entire quiz by answering 4+ questions in a row, and we've also had 3 teams go neck and neck against each other until the last tiebreaker question was answered. We are also happy to note that a lot of folks were truly enjoying the spirit of the Speak Like a Pirate Day by constantly offering us (virtual) rum and using the best pirate speak we've heard anywhere.

The improvements we will be working on are based on your feedback and include having more GM's for the event to increase the efficiency and interactiveness (as much as I love seeing everyone in TERA, I still voted against cloning and/or dividing me into multiple Minea's ;) ), setting clearer time limits and expectations, having diverse types of events + times, and most importantly, continuing to hold various events like this.

Thank you again for coming out to Cutthroat Harbor to celebrate the Speak Like a Pirate Day with us and also for your patience. We had a blast and we will see you again soon!
We are definitely open to feedback and ideas for future events, please share your suggestions/thoughts! :)
Hello!

The scrolls are claimed through the in-game Item Claim menu. It is one scroll per day per account, but it is bankable (personal bank) and any character under the account can use it once it is claimed.

If you don't see the scroll in the Item Claim menu please try relogging.

The 50% droprate increase is for all pre level 60 instance dungeons.


If you want to keep up-to-date on where you’ve conquered and whom you’ve defeated, then this is the page for you! Find out which classes are doing the best in battlegrounds with our table below.

We collected this data over the last month. It shows the average (mean) kills, deaths, points earned, and rank for each class. It's an interesting glimpse into how it goes down on the TERA battleground.

Check out the class statistics and other nifty stats on our blog post!
The name appeal process is detailed on the support site: https://tera-support.enmasse.com/app/answers/detail/a_id/497. The most common reason someone loses an appeal up to this point is character creation date. We look at the creation date if both accounts pre-ordered TERA.

For example: "Foo", a level 45 on Dragonfall, was created on April 15th, and "Foo" a level 60 on Frost Reach was created on April 20th. In this scenario "Foo" would go to the level 45 previously on Dragonfall.

To clarify, harassing another person for their character name in game is just like any other form of harassment and can lead to actions against your account.
To clarify, this was one of several 'flash' events that we plan on doing. The focus for these will be smaller player bases and to engage y'all on a personal level. We will have large scale events that the marketing people can help with :) This was meant to be smaller in nature a more casual. However easy or simple these events look, they take a LOT of planning, prep and overtime to execute on, and I'm particularly proud of our guys and the job they did.

That being said we were totally blown away by the community response and the number of players that showed up. We thought by announcing it a few hours before that we would not get the response we did, which was our bad totally. We've taken a lot of great things away from this first event and have already modified our plans for next week's flash events to make it a better player experience and to be able to scale more properly.

Stay tuned for more flash events, and know that we've already learned a ton just from one event and will constantly be tweaking and taking feedback internally and externally to make them better!

Thanks,
-Chager

The events that we run generally have a primary and secondary targeted player group. As you can see, for the next 2 weekends we're targeting players who would benefit from loot from the 1-59 dungeons. The secondary target is level 60's who are playing instances with cool-down timers (level 59 and below instance essentially have no cool-down).

We'll be doing other events down the road that focus on a wide variety of player groups, including level 60s, PvE users and PvP users. Just because we don't hit your demographic this time around doesn't mean we won't soon! That being said, if you are 60 and have ever thought of rolling an alt, the next few weeks are PRIME alt rolling time...

Also if we're not getting you at a time you normally play don't worry, we're doing a wide variety of events that will encompass all different play times. Again, if we don't hit your specific level range or play times/days with these first few events, we will have events that you can participate in down the road.

-Chager
Hello again! :) We are working on the prizes but we do have quite a few number of winners with multiple items for each person, so it's taking a bit. Thank you for understanding!

Yep, we definitely did not expect so many folks and were overwhelmed! We will learn from yesterday's experience and improve on events, because we have many more planned!
That's correct, if you attempted to redeem the game code it would generate a second account.
So, if you purchase the game from Amazon for $9.99 you will receive 3 codes. 1 Game code, 1 Pirate Patch code and 1 Pirate Hat code.

If you like, you can apply the Pirate Patch and Pirate Hat to your account and give the game code to a friend. That would work out just fine :)

Note from the amazon page: The code to redeem these items will be automatically placed in Your Games & Software Library.


Build Communities with Friends Old and New (And Get More Loot Too!)

Log in to your new TERA home (the Mount Tyrannas server for PvP or the Tempest Reach server for PvE) during September weekends, group up, and grab some great gear! (And yes, players on the Celestial Hills RP server can participate too!)

See for yourself how things have improved. Group up with old guildies and new friends, then tackle some of TERA’s toughest bosses in the game’s many instances.

Our goal for the next two weekends is to build communities with old and new friends and to experience TERA’s awesome instance content. For levels 1–59, group up and get 50 percent more loot than before! For everyone (especially you level 60s), every day you log in, you’ll get a veteran instance reset scroll, so you can experience more of TERA’s top-level dungeons with guildies and friends.

To get a scroll, log in once per day from 12:01 a.m. PDT Friday through noon Monday. The timer resets at midnight each day. Drop rates increase from noon Friday to noon Monday. Both benefits are active for two weekends: September 21–24 and September 28–October 1.


This post is also on our blog.
This event was a first try for us, so thanks to everyone who participated and enjoyed it, and for those who waited but didn't get to experience it we are sorry. Let us know constructively how you think we can improve this going forward. We've already got several ideas to make these events flow better and give access to more people going forward, and the goal is to keep making small changes and tweaks every time so we eventually get to a point where they're fun and enjoyable for everyone.

This is just the beginning and we've got several other events planned that we're already adjusting based on last night to make it better. Also for those who weren't able to make it during those times, don't sweat it. These events are targeted at smaller user groups in a wide variety of times, so if you didn't catch this one there will be more and they will be at different times!

I'm also going to dig into the prizes to make sure everyone gets them (if they haven't already).

-Chager

This should be in the Off-Topic section, folks. Also no personal attacks please.
Good morning, everyone.

Thank you for the feedback. Generally we see people having more time during the weekend, but we understand that it can be a bit disappointing to miss some events. As we hold and plan more events we are always looking for ways to improve them, so it's helpful to know what you guys think. Thanks!
Hi ShishioMakoto,

I understand that losing a character name is a frustrating experience, and we are doing everything we can to be fair and transparent with the process. I dug a little deeper into this, and it looks like an error may have been made on our part. It was something that was easy to miss, but it does change things in your case. I'll be contacting you by email in a moment with the details of your appeal.

I'm also going to lock this thread since the issue should now be resolved.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking
Hello everyone, thank you for your feedback. This was our very first flash event and we had a lot more people show up than we expected or planned for, and we are sorry for the long wait. We have many flash events (events that have very short notice and will run for a short time) and other types of events coming up soon as Chager mentioned in his producer's letter, so we will see you guys again soon! We will also be improving how we run the events based on the feedback we've received and thank you again for coming out for the event. It was really great to actually meet you guys in character!
Please do not necro old threads. If you have an account issue be sure to contact support.
Hi Nathaniel13,

I reviewed your case and I can definitely understand your frustration. I talked with Harmonia who worked with you through email, and I can see that she did thoroughly go through the appeal process, looking at both your account as well as the account that currently has the name you appealed to us for. I truly do understand how a name can define a character, and I also know that a server merge like the one we just had is going to result in some less than ideal results for some of our players.

I also looked at the chat, and I am not happy at all with the way it was handled. Even if the answer we have to give is no, it should always be done with empathy, and a genuine attempt to find another solution. If a customer asks us for instructions on how to cancel, we will certainly provide the steps for doing so, but the customer should always know that we would much rather they stay than leave. I will be addressing this with the team here.

In closing, I am sorry again that we are not able to get your name back for you. I know that Harmonia recently contacted you again by email, and it is my sincere hope that the contents of her email will cause you to reconsider leaving a game and community you have spent so much time with.
(Moved to Languages section of the forum)
I'll be on all servers, just not all at the same time. We'll do the quizzes in waves!
For the ruby rim glasses, we've made an announcement for folks to claim them separately: link


Ahoy, mateys! To give a proper TERA salute to International Talk Like a Pirate Day, we’ll be roundin’ up crews across the world and making sure they know their pirate lingo in our first “flash” event.

Startin’ at two bells (5 p.m. PDT for you landlubbers) Wednesday, September 19 (that's today!), En Masse’s buccaneers will be handin’ out pirate treasure: eye patches, pirate hats, and rubies. Watch for in-game announcements alertin’ ye of the event’s start on each server.

To participate, form a raid group of up to 15 people, head to Cutthroat Harbor, look for Minea, and invite her to join you. She’ll test you to see whether you know your pirate tales (and pirate tails, in the case of popori). Answer her questions (preferably in your best “Arrr-P” voice), and a pirate’s bounty is yours!

Beware, scalawags! This is our first flash community event, so we’re warning you in advance. Future flash events may arrive with no warning. (Pirate voice: the timin’ be arrrbitrary!) When you log in to TERA, anything can happen!

Event specifics

Where: Cutthroat Harbor (near the big shark)

What: Talk Like a Pirate Day Quiz!

How:
  • Join four other players to form a quiz team, then seek out two additional five-player quiz teams
  • (your competition) and form a raid group. Once all 15 of you are in the same raid, invite Minea to join your raid group (she’ll be your 16th!) and prepare to be quizzed!

  • Designate a speaker for your quiz team to answer questions on your behalf
  • (that’s a total of three speakers per raid group).

  • Your team should whisper your answers to each other. When you settle on a final answer, your designated speaker tells it to Minea.

  • The first speaker to answer the question correctly receives a point for their team.
    Minea will ask you up to seven questions to determine a winning team.

  • When a team wins by earning enough points to beat out their opponents, Minea will note the winners and move on to the next raid group.

Prizes

Each member of a winning quiz team receives a pirate hat, an eye patch, and a ruby worth 100 gold!
We've made an announcement on this issue here.
Hello everyone,

Yesterday's merge maintenance went smoothly and we opened the new servers on scheduled time. Merges are a technical and complicated process where we do extensive testing, but unfortunately there were unexpected bugs regarding the NPC summon scrolls given out as a prize for reaching level 60 in August.

When we implemented a fix for the bug today, not all of the items reverted back correctly. Although this is an unintended bug, we want to make sure our players don't lose their items because of that.

For one week starting today, you can enter the following code to redeem the ruby rim glasses in My Account menu. These are character-bound, but any character within your account will be able to redeem it from the Item Claim menu. Additionally, after you claim the glasses on one character, you may re-enter the code again to claim it on another character for all of your characters.

Ruby Rim Glasses Code:

- [ terarubyrims ]
(without brackets)
- Duration: Effective immediately (9/19) – 3:00 PM PDT on 9/26


Another thing to note is that unlike the NPC scrolls, we also made this code available to everyone including those who did not reach level 60 by the Argon Queen patch release.

Thank you for your patience and see you all in TERA!
MODERATOR'S NOTE: Please do not use the forums for "calling out" other users or En Masse Entertainment staff in the title or content of a thread or post. Closing.
Last warning, keep it on topic.
We'll look into the difference in numbers in scrolls too. Thanks for the info, folks!
We are working to resolve the issue with the ruby rim glasses, will give up update as soon as it becomes available. Thank you!
Thank you for letting us know, we are working to resolve this issue and will give you an update as soon as it becomes available!
The maintenance is complete earlier than we expected, so we are opening the servers up now.

(This may not be the last or only time you'll see those items, who knows? :))
Edited by: Minea 3 minutes ago - Reason: replaced the word "them" with "servers" to clarify
Updated with new times. Redirecting to the new thread.
We will be performing a server maintenance on Wednesday, September 19 at 11:30 AM Pacific Time. All servers will be taken down from 11:30 AM to 12:00 PM PDT for 30 minutes.

During this maintenance, we will be addressing an item error that occurred during yesterday's merge. The incorrect items will be replaced with the original items.

All servers will be unavailable from 11:30AM to 12:00PM PDT.

  • Mount Tyrannas - PvP
  • Tempest Reach - PvE
  • Celestial Hills - RP PvE

For server status, please refer to the Server Status page. Thank you for your patience!
Before we reply to a post, please make sure it's not a necro'ed thread.
We will be performing a server maintenance on Wednesday, September 19 at 11:30 AM Pacific Time. All servers will be taken down from 11:30 AM to 12:00 PM PDT for 30 minutes.

During this maintenance, we will be addressing an item error that occurred during yesterday's merge. The incorrect items will be replaced with the original items.

All servers will be unavailable from 11:30AM to 12:00PM PDT.

  • Mount Tyrannas - PvP
  • Tempest Reach - PvE
  • Celestial Hills - RP PvE

For server status, please refer to the Server Status page. Thank you for your patience!
You can pick a temporary random name to log in and continue playing while waiting for the name appeal process to go through. We currently have a backlog of support cases we are working on so it may take a while. :)
As mentioned, this was purely due to an item bug and we will be changing them back to the original items. But that doesn't mean you won't see them again sometime in the future. :)
Have you checked all of its pages (page 2, 3, etc.)? Some of my items were in on page 2. Also relogging may help, it sounds similar to this thread from earlier.
They will go on for at least a week minimum, we are monitoring the incoming flow of the appeals and will make announcements when there is an update. :)
We upped the time to 7 days to allow people to manage their characters. You can play with characters in the delete queue.

If you absolutely must delete the character, you can contact CS and they can help you delete them.
There may be items left on your character in the costuming portion. You will have to either bank it or get CS to remove it. After that, that character will be deletable.

Yes, they are online. :)
If it is a clear case of someone namegrabbing vs. legitimate character, we will try our best to help out. Please submit a ticket but we are currently seeing quite a bit of incoming support requests, so it may take a few hours or even days.
These are item bugs, we are currently looking into this and will be fixing it.
Yes, a regular Support ticket or Live Chat will do. I recommend the tickets for the reasons I gave earlier in this thread.
Locked. Derailed.
*patpat*

@Psibermonkey, I left this post for you in the other thread. You can enter the world if you just put one character in the 7-day waiting time and you can cancel the deletion.

Minea on 09/18/2012, 03:32 PM
Guys, like I mentioned, there is a 7-day waiting period for any character that is level 6 or higher so that you can use it to sort out the inventory space.

Once you put a character in the 7-day waiting period, it will not count as one of the 8 character slots and you will be able to enter the world.

Our recommendation was to organize the items before the merge to avoid the hassle.. ^_^;;

If you can't use the above method, please contact our Support team for help.
You could always submit a ticket and go play. :)

Since the name appeal process criteria will decide whether the name is given or not (i.e. it's not how quickly the appeal was received by the Support team), there is no extra reason to wait in chat..
Guys, like I mentioned, there is a 7-day waiting period for any character that is level 6 or higher so that you can use it to sort out the inventory space.

Once you put a character in the 7-day waiting period, it will not count as one of the 8 character slots and you will be able to enter the world.

Our recommendation was to organize the items before the merge to avoid the hassle.. ^_^;;

If you can't use the above method, please contact our Support team for help.
Any level 6 and above character you 'delete' will be put into a 7-day waiting period, so please utilize this to sort out the inventory/bank.

After you sort it out and decide the one character to delete, you will be able to delete that character and get the other one out of the 7-day waiting period by canceling the deletion process.

A more detailed information was a part of this thread.

*snip*

Character Slots and 7-day Timer for Level 6+ Characters

If you have more than 8 characters, you will need to choose 8 characters you wish to keep. There is no timer to delete the character that are level 5 or lower, but characters with higher levels will be put under a 7-day timer. If you have items that you want to keep on the extra characters, you can utilize the 7-day timer to organize inventory space and gold. You can put the level 6 and up character you want to keep under the 7-day timer, and log into the character you won’t be using in the future to transfer items/gold. After you’ve sorted them out, you can log out to the character screen, delete the character you won't be using, then cancel the 7-day timer for the character you actually want to keep. As long as the extra characters are under the 7-day timer or are already deleted, you will be able to log in and play.

Still, we encourage everyone to sort everything out before the merge to avoid unnecessary work and confusion on the day of merge, and since the characters will be gone after the 7-day timer.

*snip*
The servers are up and available.
The servers are up and available.
Guys, if you have questions on moderation action please contact the moderator or me. Although this thread is certainly not intended to be disruptive, it is against the forum rules to discuss moderation. :)
I'm sorry but I don't really understand this thread. The currency is not changing after the merge.

(Also I have removed a similar thread in Introductions section. Creating multiple threads that are similar/identical is considered as spamming.)
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion, Calling out.
Locking thread.
Guys, server forums still need to follow the Official TERA forum rules and Rules of Conduct. Please take this as a reminder.
I'm going to close this thread as it has run its course and goodbye threads are against the forum rules. Help us improve TERA by giving us constructive feedback, it's definitely more helpful.

Speaking of enchanting, it was mentioned in our latest producer's letter.
Yes, the nexus frequency increase and crafting quests are still planned for this month. :)
Fixed the links, thank you! :)
Just letting you guys know in advance that we will be bringing up the servers back at 3 PM PDT, not earlier. :)
Welcome back, Novas! :)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
Hello everyone,

We are making some changes to the server forums to reflect the new servers and their names.

We will be opening the new server forums during today's maintenance hours, and the old server forums will become read-only at 12PM PDT tomorrow, September 19.

Let's wrap up our discussions and get ready to make new friends!

(Link to News & Announcement)
You guys brought up a great point, we will be lowering the level requirement to apply for the name appeal process to level 30. We are currently working to update our FAQ to reflect these changes. Thank you. :)
If someone 'steals' your name, then this section of the FAQ should be relevant:

Q: What if my name was taken due to trolling?

A: If you believe that your name has been taken by someone attempting to troll you, please do not hesitate to contact support. If you believe someone purposefully took your previous name with the sole intention to troll you, then we will research and rectify the situation. Please contact support.
I've created compilation of all merge-related threads that includes this one: Merge Information & FAQ Pages. Unpinning and locking this thread and redirecting to the linked page.
I've created compilation of all merge-related threads that includes this one: Merge Information & FAQ Pages. Unpinning and locking this thread and redirecting to the linked page.
Edited by: Minea 2 minutes ago - Reason: added the fact that this thread is being unpinned and locked to redirect


Things are speeding up around the En Masse office! We’re working on making this fall a season that TERA players won’t forget, and part of that effort is transforming ourselves to be quicker to react to our players and our game. By constantly tweaking things we do, we give players a better experience. For example, we just released the Argon Queen update, our first major content patch. In it, we introduced several new endgame instances and the much-heralded battlegrounds. And that’s just the start of our rapid-fire progress.

The weeks since the Argon Queen update have been especially jam-packed: everything from Bluehole Studio visits and weeklong meetings to in-game content plans, events, and more. In time-honored producer tradition, I always allude to these busy plans but never reveal what we’re working on. Let me go against that tradition this time and just tell you what we’re working on.

More Events with More Variety

We’re increasing the frequency and broadening the types of events we run, all aimed at giving TERA players more of what they want. We’ll be running several different events over the next few months; they fall into three categories.

  • Our staff here at En Masse will do small-scale flash events that engage each server’s players on a personal level. While I don’t want to give away all our plans, expect on-the-spot organized events like triathlon races, scavenger hunts, trivia, and so on.

  • We’ll also have weekend TERA-wide events that focus on particular groups of players or content. These events offer everything from increased drop rates for specific instances
  • (changing every weekend) to increased battleground points and rewards just for logging in. Every event weekend, we’ll have a new way to get players experiencing TERA’s content and forming new groups and communities.

  • Finally, we’ve got large-scale seasonal events. First is a Halloween event with several quest lines, some fun costumes
  • (and a costume ball), and even a Halloween-specific instance. More details on that later, but I’m pumped to play it. Further down the road, look for a battleground tournament and a large winter event.

Adding Content to TERA

Content? We’ve got that coming too! Crafting quests are coming back next week, the long-awaited berserker patch will arrive shortly after that, and we’re rebalancing instances and adding new achievements. We’re also making significant changes to enchanting based on player feedback—changes we’ll roll out over the course of a few builds later this fall (more specifics on this as we confirm changes). Another large content update (similar in size to Argon Queen) is in the works, but if I go into any more detail, I may not make it back for the next producer letter.

We’ve also been working closely with BHS on a few larger projects related to TERA—projects we plan to bring to you this year as well. I will be updating you regularly on these as we make more headway, get certain plans in place...and I’m allowed to talk about them.

I see a lot of exciting things on the horizon for TERA, and everyone in the office is hard at work bringing that horizon closer, not only because we’re committed to TERA, but also because we’re gamers. Nothing’s more exciting than seeing TERA evolve and become even better.


Chris ‘Chager’ Hager

Producer—TERA
(super late reply)

Thanks for the feedback! Yeah, we had planned to move to a cleaner look for a while. Glad to hear you like it :)
Here is the compilation of all server merge-related threads and FAQ pages:


We also have the new producer letter: Ramping Up for a Fall to Remember
We will start them anew and the old threads will become read only for the time being and later be archived. :)
Hello, everyone!

We are currently performing the merge maintenance as scheduled. During the maintenance hours, we will also be opening the new server forums that reflect the new server choices and names.

Please note that we will be closing the old server forums tomorrow (9/19) at 12PM PDT.

Opening New Server Forums During Maintenance

  • New PvE server: Tempest Reach
  • New PvP server: Mount Tyrannas

Please wrap up your discussions in the old servers, and we encourage you to use this time to get to know the new neighbors and make new friends!

The TERA forums will remain open and operate normally during the maintenance and Celestial Hills (RP PvE) forum will remain as is.
Don't call out players in a thread, even if they are attacking you. Be sure to report them using the ingame support system.
Please keep in mind that the forum posts need to be constructive and not for dramatic effect.
You can create a new character during the 7-day waiting period to delete a character. The characters in the waiting period won't count as a one for the character slots. This is done so that people can utilize the waiting period to sort their inventory slots/character slots after the merge.

(Here is a bit more information in this post.)
Whoever has a name conflict (aka there is more than 1 person with the name on the server), both of their names will be changed. The next name change process is first come first serve, but we have a name appeal process in place to help people keep their old names. Here is more information on character names.

We wanted to stay away from overcomplicating the merge just in case unforeseen issues arise, but we have more plans for this month. You'll hear more soon!
I know there's going to be a lot of complaints over assists being worth more than deaths, no points for caps, etc... So here's the reasoning.

The classes that can kill, also rack up assists, but not as much as the assist classes. The classes that assist, have a real hard time killing (mostly because they are trying to assist you Mr. DPS). Also, you do not get an assist just by tagging your opponent and running away. You have to be actively assisting your team in some fashion at the time and place of the kill.

We felt that capping was too easily gamed and by incorporating that into the score it would encourage it even more so. But in the end, we still want to reward teamwork to a degree, and that's why we kept +/- points for winning and losing. If you treat wins/losses like bonus kills/deaths, it is still in your best interest to win. And how do you do that? By helping your team get the objectives (capping, killing, defending etc...). There's a strong correlation with competitors with great K/D/A ratios and high W/L records, and I think there's a reason for that.

We will continue to monitor how things go with this new system in this new season, so please realize that this isn't the end all of BG scoring. We did realize that what we had previously was flawed and changes had to be made. We've ran different scoring systems on the current data, and this current system is the one that we felt rewarded players the best for their skills. Players with high K/D/A and mediocre W/L were able to get into the top 100. And the distribution of classes among the top 100 was pretty even as well (and yes, even amongst the top 10). Is it perfect? No, but hopefully a step in the right direction.


Server merge day is tomorrow, and we’ve got the official patch notes to answer any questions you may have. Before you head to your new TERA home, give them a glance to learn how the merge affects the political system, battleground leaderboards, character deletion, and more.

Once you’re caught up on how the server merge will affect you, check out info on the Fraywind Canyon battleground scoring changes!


This post is also available on our blog.
Your characters will be there but there are 8 character slots per each server (24 total slots available for 3 servers), so you may have to do some reorganization of inventory/characters.

Feel free to check out the FAQ page (linked in the original post), it contains a lot of additional information you may be looking for. :)
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking.
This is considered spam. Locking.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Please do not spam all the forums with the same thread.
Don't spam all the forums with the same thread please.
No action taken
Locking thread. This is a call out, which is against the forum rules.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Conversation Locked.
Along with the merge we will be implementing some BG score tweaks based on the feedback we've gotten. The increased nexus times and crafting quests are currently under testing so they didn't make it to the merge maintenance, but it should still hit in September. The details on the BG score tweaks will be published next week in the patch notes.

(Will add this information to the original post shortly)
The reasons behind the merge decision have been stated in Chager's letter and reiterated in several of my posts. (Please view my post history and there are multiple posts around this topic a few pages back, between page 5-8 or so.)

Reporting for bad in-game behavior is the best way to deal with problematic players, and we do take action against them. Sometimes it may not be immediate, but we review all reports and take appropriate action.

Let's get back to the topic (server names and maintenance) please.
Edited by: Minea 1 minute ago - Reason: typo fix :)
There will be a store email system maintenance this Sunday (9/16) from 1:00 AM to 9:00 AM PDT, for approximately 8 hours. During this maintenance, the En Masse store-related order confirmation emails will be put in a queue until the end of maintenance. All queued emails will be sent to you automatically after the maintenance, without any action required on your part. This maintenance only impacts the store-related confirmation emails and will not impact the ability to purchase from En Masse store.

Scheduled Store Email System Maintenance

Date: September 16, 2012
Hours: For approximately 8 hours starting at 1:00 AM Pacific Time
Affected Email Notifications: En Masse Store-related emails (order confirmations)

Thank you for your patience.
We really liked Lake of Tears too. :)
I've added to the original post, but forgot to make a new reply as well. Thanks! :)
We will be performing a maintenance to merge servers on Tuesday, September 18 at 9:00 AM Pacific Time. All PvP and PvE servers will be taken down from 9:00 AM to 3:00 PM PDT.

After the maintenance hours, we will be opening the following servers:

  • Mount Tyrannas - PvP
  • Tempest Reach - PvE
  • Celestial Hills - RP PvE

More information on the merge can be found in General Discussions and the FAQ pages.

For server status, please refer to the Server Status page. Thank you for your patience!
(Moving this pinned thread to Newcomer Discussion section)
Hello, everyone! We've been working to make sure everything goes smoothly for next week and have more news to share with you regarding the server merge.

First, we have the server names for the PvE and PvP servers.

    New PvE server: Tempest Reach
    New PvP server: Mount Tyrannas

Tempest Reach and Mount Tyrannas are both located in Westonia, and they are known for the beautiful landscape covered with ice and snow. (Winter is coming!)

Another news we have is the maintenance hours during the server merge.

    Maintenance hours: 9:00AM - 3:00PM PDT on Tuesday, September 18 (6 hours)

These hours are to have the servers prepared and ready for the most traffic while making sure we have enough time to make the maintenance go as smoothly as possible.

The new servers will create a more vibrant and active community and we look forward to seeing you there!
Our Game Guide on Item Remodeling and Dyeing has some more information, hope it helps!

Oh and there is a fansite that specializes in templates - TERA Templates
Serpentis Isle was briefly unavailable this morning and like you said that was the cause of the closed stores as they need to be manually opened. :( We're in the process of manually opening them all back up, it will be just be a few more minutes, thank you for your patience!
Hey guys, after we disabled the political system last evening to prepare for the server merge, we went back to manually enable all of the specialty vendors. Because this is done manually for every zone and server it takes a little while.

Here is the FAQ page on the specialty item vendors on this, and here is the quote from the pinned topic above.

Minea on 09/12/2012, 06:21 PM
*snip*

Next Political Cycle Will Begin Next Week

We will be disabling the political system at 6PM PDT tomorrow (Thursday, 9/13/12). This is to prevent the new registration period kicking in on Friday as we prepare for the server merges next week. We will be actively refunding the gold and Catharnach awards for the current vanarchs since their term got cut short, and the uncollected taxes will be mailed automatically.

Another point to note is that until new vanarchs are elected, we will manually enable all vanarch vendors in all zones for your convenience.

Celestial Hills is included in these changes so that all servers will have the same political cycles.

*snip*
Enjoy while it lasts, they will be gone next week! ;)
The political system on Celestial Hills will reset along with other servers and the reason we are doing this is to keep all of the servers on the same political cycle.

And you will have enough time to apply for the name appeal process, We want to monitor the incoming flow but it will at least be a week and we will also give you guys an update with a deadline.
(There are several of the replies that are not following the rules and are resulting to personal attacks and dragging this thread to off-topic. Stick to the thread topic and do not derail. Express your opinions in a constructive way that respect others please. Last warning.)
Our main goal is to protect people from their names being taken by others who've not had that name before. So for example:

1. Gandalf from server A and Gandalf from server B come to the same server and have a name conflict.
2. Gandalf from server A claims the name Gandalf.
3. Frodo from the Shire server A and Frodo from server B come to the same server too.
4. Gandalf from server B claims the name Frodo before either Frodo's can claim their name.
5. Both of the Frodo's appeal for their names.
6. One of the Frodo's will get the name Frodo. Which Frodo will get the name is dependent on various factors of the name appeal process.
7. Gandalf from server B who took the name Frodo will have to choose a new name because there are others who've had characters named Frodo before the merge.
Ooo, this sounds super fun! :)
Hey guys, as pointed out by other folks, the server merge will help with grouping with others and generate more stable and robust economy and gameplay environment. (You can read more about the reasons behind here.)

Let's create a constructive and more specific thread titles and content so that we can concentrate on improving the game please. (Also let's stay on topic.)
Against Forum Regulations - Posts made only to "bump" a thread to the front page of that forum section

Locking thread.
Hello Ender!

Our Support team should be more than happy to help you. You can chat with them right now. :)

(I'll lock this thread since we usually frown upon necro'ed threads - last post was early April, but as mentioned, the Support team is the only folks who can help with in-game stuff.)
We haven't announced the exact hour yet because the final decision hasn't been made. But we'll make sure to update you guys once we have the information!

The free server transfers between Celestial Hills and PvE server will remain open and free. PvP to PvE transfer is something that we'd like to do but we don't have a solid execution plan yet.

(And a warning for some repliers in this thread: No derailing the thread please.)
A quick clarification, we have different types of staff posters, some mostly moderate (with the 'moderator' tag), and some spend some of their time to share more information with everyone on the forums (Treeshark, Chager, knoxxer, etc.). Of course some overlap and can/will do both (like me). Also GM's don't post on the forums often because they usually deal with in-game-related support. This will help distinguishing the posts when using the dev tracker to follow new updates from En Masse.

We understand that you guys want game news but sometimes we don't have them yet, We've shared multiple posts about the upcoming feature highlights in the next patch in General Discussions before and we plan to do the same thing with the patch that will arrive sometime in September and future events. But at the moment we are focusing on the server merges. And the changes we've made, creating separate PvP, PvE, and RP servers to begin with were done based on the community feedback. It's not really fair or true to say that the game hasn't been improving when there are so many patches published after launch and there have been hotfixes within a day or two. There will be some changes that impact multiple aspects of the game and that is something that we can't do fast or lightly because TERA is a game that is published in many different regions and we are not the only territory with needs/wants, so we keep on working on them however/whenever we can. One example would be nexus, which we've been wanting to have more but wasn't able to because it was giving too much gold reward back into the economy than it was healthy to do so. We've been working on it for a while and will be increasing the frequencies in the upcoming content patch.

Now that's out of the way, it's okay to not care for the game guides and say so, but it needs to be done in a constructive and respectful manner. Some people really need a reminder on the Rules of Conduct and the Official Forum Rules.

Now back to the topic please. :)
Please post your constructive comments/concerns about the lag issue in this thread: http://tera-forums.enmasse.com/forums/general-discussion/topics/Experiencing-lag-Give-us-the-details Thanks!
Thread locked for [filtered] profanity.
Guys, for nexus we will have more during weekdays and earlier times to accommodate more people with different schedules and spread them out. The exact times are not finalized yet, but we will be sure to given update.
If that level 1 character has been active after the OBT, and it gets your name first, you can appeal. Then it will be decided according to several factors. (We'll publish them after the server merge so people don't try to abuse them.)
Obviously first come first serve is not everything. Even if someone else takes it first, if you meet the appeal criteria you can get it back.

We have created a name appeal process that will help folks who are concerned with the character and guild names. We will publish the criteria after the server merge to prevent potential abusing, but please be assured that there will be an appeal process where this concern will be addressed based on several factors.


Also if there is no name conflict for your name, it will stay the same.
Stand back! I'm hoarding them for future events! xD
I'm going to lock this derailed thread and direct the discussion to the new, updated thread.

Updated Details on Server Merge


(@NaturalLog, You can gather with other folks and everyone will receive the materials! :) )
Edited by: Minea 2 minutes ago - Reason: added the answer to the gathering question
Hello, folks! As we work towards next week's server merges, we have more details on some of the most asked questions and new information to share. We will continue to update you as more become available. We are excited for the positive changes it will create and our ability to be more interactive with our community.

In addition, the server merge process will free up the dormant names that have not been used since Open Beta Test. We also have a comprehensive FAQ page on server merges for quick and easy answers.

Name Appeal Process & Cosmetic Items

We have created a name appeal process that will help folks who are concerned with the character names. We will publish the criteria after the server merge to prevent potential abusing, but please be assured that there will be an appeal process where this concern will be addressed based on several factors. As for the cosmetic items on extra characters outside of the 8 character slots, we want to do what's fair and right, and will handle these on case by case basis with our Support team.

Character Slots and 7-day Timer for Level 6+ Characters

If you have more than 8 characters, you will need to choose 8 characters you wish to keep. There is no timer to delete the character that are level 5 or lower, but characters with higher levels will be put under a 7-day timer. If you have items that you want to keep on the extra characters, you can utilize the 7-day timer to organize inventory space and gold. You can put the level 6 and up character you want to keep under the 7-day timer, and log into the character you won’t be using in the future to transfer items/gold. After you’ve sorted them out, you can log out to the character screen, delete the character you won't be using, then cancel the 7-day timer for the character you actually want to keep. As long as the extra characters are under the 7-day timer or are already deleted, you will be able to log in and play.

Still, we encourage everyone to sort everything out before the merge to avoid unnecessary work and confusion on the day of merge, and since the characters will be gone after the 7-day timer.

Next Political Cycle Will Begin Next Week

We will be disabling the political system at 6PM PDT tomorrow (Thursday, 9/13/12). This is to prevent the new registration period kicking in on Friday as we prepare for the server merges next week. We will be actively refunding the gold and Catharnach awards for the current vanarchs since their term got cut short, and the uncollected taxes will be mailed automatically.

Another point to note is that until new vanarchs are elected, we will manually enable all vanarch vendors in all zones for your convenience.

Known Issues

On the character select screen, sometimes the nameplate of a character shifts its location or fall off from the designated spot above the character’s head. But it does not have a functional impact such as preventing the character from entering the world, etc.

When replying to an in-game mail, the player cannot write a message back to the sender if the sender has changed his/her name. Parcels will be received correctly and COD’s will work as well.

-----------------------------------------------------------------------------------------------------------------------

Again, let's use this thread as a designated place to comment and share feedback so that everyone can track the topic better. Thanks!
Let's play nice on the forums please.
This has gone way off topic so I am moving it to that section. Please be sure the posts are aren't attacks or otherwise break the forum rules.

http://tera-forums.enmasse.com/forums/rules-guidelines/topics/Official-TERA-Forums-Rules
Folks, we've made our choice for the regional market we are in. This topic has been beaten to death and I will be closing this thread.

Also please remember the Official TERA forum rules and Rules of Conduct when posting.
As it has been explained, the event swimsuits were free and temporary (dropped in the game world and tradable) while the permanent swimsuits could be purchased during the Suit Up For Summer event and a few days after that.

Suit Up for Summer event

(Also the Beach Bash and contest winners)

Let me close this thread now that the question has been answered. And please, let's keep all posts respectful and on topic. It will also help if the question is asked in a clearer way. :)
I think there is a confusion on what this section is used for. These are notifications of news and announcements for the TERA website or the game, and it will cater to all different types of users depending on the category of the news. There are folks who are interested in the background story and more specific information on quests, factions, notable BAM's, etc., and as the official website is the only place to get such detailed and comprehensive information on these we will continue to share more information on the world of TERA.

We of course share other types of information here too, including all of the upcoming patch notes and events. I must remind you all that we are currently working on the server merges (scheduled for next week), fall events and game improvements as mentioned in Producer's Letter and there will be announcements for those as well.
We will be performing a server restart for Basilisk Crag on Wednesday, September 12 at 9:45 AM Pacific time. Basilisk Crag will be unavailable from 9:45 AM to 10:00 AM PDT.

We will be restarting Basilisk Crag to address a quest-related issue.

Basilisk Crag will be unavailable on Wednesday, September 12 from 9:45 AM to 10:00 AM Pacific time.

Thanks for your patience!
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking thread.
We will be performing a server restart for Basilisk Crag on Wednesday, September 12 at 9:45 AM Pacific time. Basilisk Crag will be unavailable from 9:45 AM to 10:00 AM PDT.

We will be restarting Basilisk Crag to address a quest-related issue.

Basilisk Crag will be unavailable on Wednesday, September 12 from 9:45 AM to 10:00 AM Pacific time.

Thanks for your patience!
Against Forum Regulations - Excessive and direct reference to past, present, or future moderator action on the official TERA forums.
Locking
Against Forum Regulations - Posts with minimal or no content.
Locking.
Against Forum Regulations - Posts made only to "bump" a thread to the front page of that forum section. locked
Against Forum Regulations - Posts made only to "bump" a thread to the front page of that forum section. locked
Against Forum Regulations - Posts made only to "bump" a thread to the front page of that forum section. Locking.
Locking thread. Do not start new threads on this matter. Post here: http://tera-forums.enmasse.com/forums/general-discussion/topics/Fall-Producer-Letter
Please take your issues to support and not in the forum. https://tera-support.enmasse.com/
Locked thread.
Against Forum Regulations - Excessive repetition of a single phrase, similar phrases, image or images, or incoherent gibberish.
Locking thread.
Please refer to this thread: http://tera-forums.enmasse.com/forums/general-discussion/topics/Experiencing-lag-Give-us-the-details
From what I have heard, Medal of the Fray is simply an item that can be rewarded from the Bounty of the Fray eggs, yet actually does not serve a purpose.

They can be saved if you wish to collect them, but other than that, they can just be sold to a vendor for a few copper.

Here is a link to the FAQ section on it : https://tera-support.enmasse.com/app/answers/detail/a_id/487/kw/medal%20of%20the%20fray


Edit: Checking the crafting recipes for T14 PVP / PVE gear, it is not currently listed as a required item.
Edited by: CobaltDragon over 1 year ago
Hey all.

Punting this over to The Tavern.
You can send a ticket to support with the error.
No need to resurrect this thread.
Debate and opposing views are fine but let's not get personal.
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Derailed and has run its course long, long ago. Also please remember to follow the Official TERA forum rules to make the thread/posts constructive.

Let's wrap this up.
We are aware of this issue and this was certainly not intended, we are currently investigating what caused this.

(Thank you for your support on no zombie threads! :))
We will continue to work on improving TERA and we appreciate the feedback! We understand enchanting is causing frustration for our community but please know that sometimes tweaking a system that has impact on other big pieces of the game such as in-game economy takes a while so that we can avoid unforeseen side effects.

That said, when creating a thread, please use a title that is constructive and non-disruptive to the community. Thanks!
As much as we encourage the political activities in TERA, please keep the real world politics off the forums. :)

(For more information, please see the Official TERA forum rules.)
We need to create constructive, respectful and on-topic posts, everyone.
Unfortunately this has the same reasoning behind increasing the logged in time. Because the En Masse account and forums share the login, we think it'd be more prudent and safer to keep it as is. This is why you see separate forum accounts and game accounts sometimes. We've thought about that option too and that is still not completely off the table yet but this option is on hold until we investigate how we can achieve the convenience without decreasing security from the current state.

Minea on 08/17/2012, 05:52 PM
We looked into making our login sessions longer, but we always want to be on the more cautious side when it comes to security, so we aren't actively working to increase the time for now. As you guys are know, we use single sign-on mechanism for our forums and currently the regular time out is set to 4 hours. But we are aware of our community's wish we will continue to think about this.

We are also working on getting the official fansite kit on our official page, we are going through QA testing because we had a download problem.
There are different types of events and the community team is responsible for organizing and cooperating all departments of En Masse for them. Depending on the type of events it may only need a few people's help or many different departments and Bluehole Studio as well. Also the community team doesn't write game guides. Our wonderful writers do. :)

And En Masse does not control what other region's publisher does.

The main focus of the community team is to make sure you guys are heard so that we can continue to improve TERA and its community.


The Invalesco are an elite group of Mysterium researchers whose sole mission is to defeat the argons. These are no ordinary researchers—they’re doing “field studies” in an active war zone. The Invalesco are soldiers of science. They use their minds to fight the war with the argons, and you can help them by offering your smarts, strength, battle skills, and agility. Get to know this TERA faction. They’ll make it worth your while.


You can also view this post on our blog.
There are numerous threads about enchanting. Locking.
Hello OP,

Thank you for sharing your feedback with us. We are always working on improving TERA by delivering our community's feedback. While we are working on our guides we are also working with Bluehole Studio to address the issues that are brought up by the community as well. Unfortunately not all of the issues are a simple fix (especially for such a system like enchanting that will have an impact on gear items, game difficulty, economy, etc.) but we are doing our best to better TERA, not to mention these guides can be helpful to other users - There is no other place you can get this in-depth information.

(Also when giving us feedback, it's always helpful to note even the obvious reasons because there can be different reasons behind the same request. Thanks!)
locking this thread - call out thread. Feel free to repost without calling out specific people.

I. Call-Outs
- "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.
locking this thread - call out thread

I. Call-Outs
- "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.
Hey all. We get words in our game that don't accompany anything that is actually substantive. (there are varying reasons for this) Sometimes it materializes, sometimes it doesn't. So when we fix text, we just fix everything (because it's easier). It was a mistake on our part for this to come through on the patch notes.

So no, we are not hoarding/disabling any mystic skills. Or any skills for that matter. I hope this clarifies everything.
Necro'd post. Locking.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion. Calling out. Locking Thread.
Please do not necro post. Locking.
Don't call out EME and there are other enchanting threads to put your thoughts into.
Closing this thread as it has gone way off topic.
Thank you for sharing thoughts with us. Please direct your suggestions for in-game moderation via the Support system and forum moderation suggestions to me. I understand the good will behind this thread and encourage everyone to keep reporting offensive behavior so that we can take appropriate action. But this thread has derailed into attacks on others' preferences and discussing moderation action is against the forum rules. :(
There is currently only a warding totem and that is what got fixed.
This was only a text change. For example, when the mystic was casting the warding totem, it was being called the "spiritual energy of protection". Now when you cast the warding totem, it will be called "Warding Totem".
Edited by: Treeshark 1 minute ago
We will re-visit the channels for the server merge. :)
Necro'd Post. Locking.
Against Forum Regulations - "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.
Locking thread.
Please use this thread for merger discussions/requests:

http://tera-forums.enmasse.com/forums/general-discussion/topics/Fall-Producer-Letter
We are aware that there will be edge cases like this one and we will share more information as we finalize the details. At this time I don't have an answer to the question except that we are still internally discussing the edge cases.

Please continue to discuss this topic in the designated, pinned thread on top, so that we can track the feedback better as we have been using the thread to update everyone too.

(And guys, be nice. Personal attacks are a no no.)

No personal attacks, folks. Remember the Official TERA forum rules please.

@OP, I'm sorry that you are dissatisfied with the issue. We also accept feedback on our Support experiences, so please feel free to share your feedback via support tickets should you feel the need to do so and we will take a look.
Let's carry on with this discussion in the pinned thread above please. it's where we are consolidating all of the feedback so that we can keep track of them and use it for easier updating.
Hello folks,

As we've mentioned, we really do understand how people feel about their names are are internally discussing how to finalize the name change details. (I personally use the same/similar name for every game I play with as little variation as possible and I pre-order for the games I'm waiting for.)

These are the things that are a bit more complicated and we will share more information with everyone when we have finalize the details.

In the meantime, let's consolidate all of our feedback in the designated thread (pinned in General Discussions here) as requested in the original post. That way it is easier for us and everyone to keep track of the comments.

(Also I'd like to leave a reminder that creating an alternate forum account is against the Official TERA forum rules.)
Hello folks, just wanted to pop in again to remind everyone that not all of the details have been finalized yet. This includes the character names, time of the merge on the day, and the cosmetic items. We will share more information with you as they become available. But as you know we've been tracking and hearing your thoughts and we understand what the concerns are.

As for more people on the servers, it will help with getting the items you need (whether it's gear or ingredients), find groups easier in LFG and the queue times will be shorter as the matching system will utilize all server types. We also have more nexus plans later this month with weekdays and earlier times while the channels will help spread people in world zones. Like Chager's letter has pointed out, we will be able to grow a stronger community through more interactive events.
We have made the decision that we believe is the best for our market.

(And no personal attacks, folks. This is a warning.)

Normally, we close old chats that have been re-opened. But to show you that this is being moderated, I wrote a note first. If you have suggestions on how we can improve the filtering, we would be glad to know.
Have a nice day.
Locking post.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion, calling out, offensive posts. Locking.
Against Forum Regulations - Excessive repetition of a single phrase, similar phrases, image or images. This has been posted in various forums. Locking.
Against Forum Regulations - "Goodbye" threads. Locking thread.
(Guys, no personal attacks please.)
We always try very hard to not make a promise on the date until we're pretty sure.. Sometimes we try for a certain date but it gets pushed due to an unforeseen issue coming up in the middle or a previous work not being done by the deadline.. So we'd rather not have everyone excited for a date until we are pretty sure it will happen on the set date. We're coordinating with Bluehole Studio and will let you guys know, so hang in there! :)
Folks, the reason we've come to this decision have been noted in Chager's letter and they are not to save operational costs. It also notes that how we've come to the decision is by looking at the statistics such as data on in-game economy and availability of items people need to advance in game content.

And if you've seen any of the locked threads, you would know that I am answering the questions on topic and redirecting all of the discussions to the designated thread where we are aggregating all of the feedback so that we and everyone can keep track of all of the feedback on topic, as requested in the pinned thread. If you check my post history you'll see that I've been giving the most number of updates in that thread too.

We request you to continue the discussion in pinned thread above.

(And please refer to the Official TERA Forum Rules on discussing moderation action.)
We will keep on working to improve TERA and we have specific plans to invite more folks to try TERA, and it will give us the ability to hold events that are more interactive than we've ever done before!

(Let's keep the merge-related discussions in the designated thread on top so that it is easier for us and everyone else to keep track of all the feedback we are getting. Thank you.)
We will have the regular maintenance for maintenance purposes and the in-game text changes tomorrow morning.

The increased nexus times and crafting quests will come with our content patch this month, I will be sure to give a date when we have a solid date set!
Our current plan is to have weekday nexus times as well and we are definitely looking into having earlier times like you mentioned!
As mentioned multiple times, all of the details on the character names have not been finalized and we'll share more information with you as they become available and that we know how names are important (especially for folks like me who use the same/similar names over and over again).

(This part is now added to the original post. :) )

The reason we've given this news is because we wanted to share this news as early as possible to let everyone know and to start preparations.
Guys, as Chager mentioned in his Producer's Letter, we looked at the metrics and came to the conclusion that this will provide a positive boost to create healthy economy and game experience. We have more nexus times coming and channels will help, and if our servers are bursting with people so they cannot contain them all, there is always an option to open a new server. We aren't saying we will always have these three servers no matter what happens for eternity, so we always have that option but we really believe this will be beneficial for all of the reasons pointed out in the letter.

(Let's continue this topic in the pinned thread above so that we can keep the dialogue going and it will be easier for us to keep track of what's being said.)
If you've got an email with a chance to visit back, that will work for existing characters. The new 7-day trial users also get the option to upgrade their trial to full game at the end of the trial.
Let's use the designated thread (pinned thread on top) to continue discussion please.
The focus of Chager's PD letter was to give everyone information on the server merge we're planning and we decided to give you guys as much time as possible to prepare. We will have more detailed information going forward as we finalize all the details and the game updates will be provided separately. :)

(We'll be increasing the availability of nexus times and the crafting quests will return later this month.)
Both of what others have suggested (trying out the 7-day trial to test the gameplay on your computer and contacting the Support team for advice) are excellent ideas!
No call outs and no offensive posts or put downs.
I am going to leave this topic here as long as the discussion stays on Nexus and not the server merger. Thanks in advance.
Non constructive thread.
As we've posted multiple times, we are still finalizing how exactly we will be handling the edge cases and will share more information with you as they become available.

One great way to quickly see the latest posts I've made is to click on my name on the left side and "View Posts" and there is also a good 3rd party tracking site.

One of the reasons we are consolidating the merge-related discussions in the pinned thread is to keep everyone in the loop and distribute information more quickly.
(Please keep off-topic threads to Off-Topic section.)
These few paragraphs in the Producer's Letter explain why we've made the decision:

"Fall is a season of changes, and the world of TERA is going to be busy for the next few months. First on the list of change is our server status. We’ve got several metrics to measure server activity—and many of ours are below the mark. We’ve also been listening to the issues our players have been having in the game: lack of resources, lack of groups, extended wait times for dungeons, and so on. We feel that the best way to address these problems is to increase the number of simultaneous players on our servers. To that end, we will be merging servers on September 18, 2012.

Where some might look on this as a negative, I feel differently. By combining our servers, we facilitate a more unified community and give players a more full, alive world where finding groups, locating rare items (for lower prices!), and getting into dungeons quickly are the norm. Most importantly, combined servers will allow us to run more regular, player-focused events where we get to interact with our players. You can find a link to our detailed FAQ regarding this process at the bottom of this letter. It will be updated further as we get more information.

The fall also brings with it a host of other changes, all aimed at providing a kick-[filtered] experience for our players. By the end of September, you’ll be able to participate in our player-focused events and interact with TERA team members. September leads to October—and our Halloween events. Other plans include a battlegrounds tournament in November and a holiday in-game event during the winter months to help us end 2012 with a bang. Along with this focus on player engagement and events, we’ll also be having several content updates throughout the fall."

Help us keep the discussion in the designated thread above so that we can share more information faster, instead of everyone starting a separate thread on the same topic.
Locked. Non-constructive.
We will continue to monitor what effect the merge and the increase of nexus frequency (and earlier times too) will have on performance.

We direct the discussions to the designated threads so that more people can see the information.

(Thanks, now I am stuck with a portion of wizard swear in my head, "Hagrid's buttcrack". xD)
Jerry pretty much covered the information I've wanted to point out. :)

We are working on lag but it wasn't due to the size or quality of the hardware, it is a bit more complicated. A bit more information on the different kinds of lag we are chasing down is in this thread, just in case you missed it.

Let's continue all merge-related discussions in the pinned thread above. :)
We will always have the option of opening more servers if it becomes necessary, it's the other way around that's harder. You guys know we'll be poring over the statistics to see how things go.
I've put in the request to make it something super poetic like "5 Cents for Zombie Lemonade On Sunday Special".

Just kidding.
Please leave constructive and on-topic feedback in the pinned thread above, as we've been directing everyone to.
The current instance matching system doesn't match all of the servers, meaning not all of the PvE and PvP servers queue together.

In the future after the merge all of the servers will be connected together, hence more people becoming available.

(And yep, please post in the pinned thread above.)
(Keep it on topic please. We want to keep the great constructive thread going.)
In the pinned thread above please, if you haven't already.
Keep your discussion in the pinned thread please.
The more time I have to spend to clean up contentless and disruptive posts the less time and energy I have to convey your feedback back.
As I've mentioned, we've looked at statistics and to create a robust in-game economy (not just in terms of gear item prices but also availability of ingredients, etc.) we have made the decision to merge the servers to PvE, PvP, and RP PvE. We are working on increasing nexus availabilities later this month and automatic increase of channels according to how many characters there are in a zone will help with being too crowded while queue times will also be shorter for group activities.

We really understand our community's concerns with the names and we will share more information on how the edge cases will be handled when we have the finalized information. A lot of the inactive names from OBT will also be purged during this time since they won't be updated with a new name when the previous server tag is added to the name. (A bit more information on how this will happen on the FAQ)
We will be merging into new servers to create a more unified community.

As mentioned, FAQ pages will have lots of answers and we will provide more information as they become available. In the meantime please carry on with the discussion in the pinned thread.
It is under internal discussion but we will be sure to provide an update as it becomes available! Yes, we understand how we all are attached to our names. :)

I ask that we keep the related discussions in the pinned thread so that my replies can be seen by more people, thank you.
We won't be excluding any servers for an event. :)

Let's keep the discussion in the pinned thread please.
We'll be updating our FAQ pages and provide more details as they become available. Please use the pinned thread for discussing this topic, thank you!
I'm going to quote myself from another thread since this also shares the same general concerns on names.

"We understand your sentiment (because we all worked hard to get our names) and will share more information once we figure out how exactly it will happen as this is still under internal discussion. We will be continuing to give you guys more updates but we wanted to let you guys know first so that we can start making preparations as suggested in the FAQ page.

Let's keep the discussions to the pinned thread so we can have one consolidated feedback thread."
We understand your sentiment (because we all worked hard to get our names) and will share more information once we figure out how exactly it will happen as this is still under internal discussion. We will be continuing to give you guys more updates but we wanted to let you guys know first so that we can start making preparations as suggested in the FAQ page.

Let's keep the discussions to the pinned thread so we can have one consolidated feedback thread.
We've done some calculations and the increase of server population should be boost healthy economy and game experience. We're working to increase the nexus frequencies later this month as well.

Let's consolidate the discussion into the pinned thread above, folks.
What Youmu said. Thank you. ^_^
We are closely monitoring this thread to see what you guys are saying, and we understand the concerns. Later this month we have plans to increase the nexus availabilities so that we will have weekday spots also, and as you know TERA has different channels which will help with the surge of people. And we know that everyone wants to keep their names (we all do too, especially if you're like me who continue to use similar names across servers/games for years), so we will be sure to give you more specific information as they become available.
Old thread was locked while I was letting the people who posted in the old thread know I will be replacing it with a new one (so that they aren't alarmed). Sorry about that, Diver! And of course, I encourage you to repost this in the pinned thread. :)
We are still under internal discussion on how exactly to handle edge cases for names, but we'll be sure to update you as more information becomes available.

The instance matching system will utilize all servers (I can't remember about the battlegrounds at the moment).

We will have more and more detailed information on the merges going forward. We wanted to give you as much time as possible to be prepared and get excited for more people to play with, cheaper prices at the broker and generally more interaction with us. You can subscribe to the FAQ page so that you will be notified automatically by clicking on the "Notify me when this answer is updated" link at the bottom of the page.
The exact way we will handle the edge cases is still under internal discussion, we will be sure to update you as more information becomes available.

The pinned thread is now available again so let's consolidate the discussion there.


Fall is fast approaching, and it’s been four months since TERA launched. I always think things will slow down post launch, but I’m always wrong—we’ve been working nonstop since launch day. Continuous improvements, game updates every two weeks, battlegrounds, new instances, in-game events, and a lot of behind-the-scenes work have kept the TERA team on their toes. A few quick stats to whet the appetite of you data-hungry people:

• You’ve created more than 2.5 million characters since OBT.
: Most popular class: warrior (18.1 percent of total characters created)
: Next closest: sorcerer (14.9 percent)
: Most popular race: castanic (22.7 percent)
: Next closest: human (22.5 percent)

• You’ve formed more than 14,000 guilds.
: More than 1,000 vanarch candidates to date.

• The Island of Dawn has claimed 363,111 player deaths. (Rest in peace, newbies.)

• A kumas demon has claimed the top player-killing title, slaughtering more than a quarter-million souls and only dying 63,141 times. What a jerk.

Fall is a season of changes, and the world of TERA is going to be busy for the next few months. First on the list of change is our server status. We’ve got several metrics to measure server activity—and many of ours are below the mark. We’ve also been listening to the issues our players have been having in the game: lack of resources, lack of groups, extended wait times for dungeons, and so on. We feel that the best way to address these problems is to increase the number of simultaneous players on our servers. To that end, we will be merging servers on September 18, 2012.

Where some might look on this as a negative, I feel differently. By combining our servers, we facilitate a more unified community and give players a more full, alive world where finding groups, locating rare items (for lower prices!), and getting into dungeons quickly are the norm. Most importantly, combined servers will allow us to run more regular, player-focused events where we get to interact with our players. You can find a link to our detailed FAQ regarding this process at the bottom of this letter. It will be updated further as we get more information.

The fall also brings with it a host of other changes, all aimed at providing a kick-[filtered] experience for our players. By the end of September, you’ll be able to participate in our player-focused events and interact with TERA team members. September leads to October—and our Halloween events. Other plans include a battlegrounds tournament in November and a holiday in-game event during the winter months to help us end 2012 with a bang. Along with this focus on player engagement and events, we’ll also be having several content updates throughout the fall.

We’ve got a lot of excitement in store for our players in the coming months, all with the goal to continuously improve the TERA game experience. Grow along with us!

—Chager


------------------------------------------------------------------------

Please visit our Server merges FAQ for any questions and use this thread to share share your thoughts.

You can also view this post on our blog.
Edited by: Minea 6 minutes ago - Reason: New thread with edited title
We don't have a specific time yet but we will be sure to announce it as we finalize the times. There will likely be a maintenance during that time.

Let's consolidate the comments to the pinned thread.
I goofed and left SI off of the PVE list, my mistake


Fall is fast approaching, and it’s been four months since TERA launched. I always think things will slow down post launch, but I’m always wrong—we’ve been working nonstop since launch day. Continuous improvements, game updates every two weeks, battlegrounds, new instances, in-game events, and a lot of behind-the-scenes work have kept the TERA team on their toes. A few quick stats to whet the appetite of you data-hungry people:

• You’ve created more than 2.5 million characters since OBT.
: Most popular class: warrior (18.1 percent of total characters created)
: Next closest: sorcerer (14.9 percent)
: Most popular race: castanic (22.7 percent)
: Next closest: human (22.5 percent)

• You’ve formed more than 14,000 guilds.
: More than 1,000 vanarch candidates to date.

• The Island of Dawn has claimed 363,111 player deaths. (Rest in peace, newbies.)

• A kumas demon has claimed the top player-killing title, slaughtering more than a quarter-million souls and only dying 63,141 times. What a jerk.

Fall is a season of changes, and the world of TERA is going to be busy for the next few months. First on the list of change is our server status. We’ve got several metrics to measure server activity—and many of ours are below the mark. We’ve also been listening to the issues our players have been having in the game: lack of resources, lack of groups, extended wait times for dungeons, and so on. We feel that the best way to address these problems is to increase the number of simultaneous players on our servers. To that end, we will be merging servers on September 18, 2012.

Where some might look on this as a negative, I feel differently. By combining our servers, we facilitate a more unified community and give players a more full, alive world where finding groups, locating rare items (for lower prices!), and getting into dungeons quickly are the norm. Most importantly, combined servers will allow us to run more regular, player-focused events where we get to interact with our players. You can find a link to our detailed FAQ regarding this process at the bottom of this letter. It will be updated further as we get more information.

The fall also brings with it a host of other changes, all aimed at providing a kick-[filtered] experience for our players. By the end of September, you’ll be able to participate in our player-focused events and interact with TERA team members. September leads to October—and our Halloween events. Other plans include a battlegrounds tournament in November and a holiday in-game event during the winter months to help us end 2012 with a bang. Along with this focus on player engagement and events, we’ll also be having several content updates throughout the fall.

We’ve got a lot of excitement in store for our players in the coming months, all with the goal to continuously improve the TERA game experience. Grow along with us!

—Chager


------------------------------------------------------------------------

Please visit our Server merges FAQ for any questions and use this thread to share share your thoughts.

You can also view this post on our blog.
Locking. primary purpose is dramatic effect rather than substantive discussion
Against Forum Regulations - Excessive and direct reference to past, present, or future moderator action on the official TERA forums.
Against Forum Regulations - "Goodbye" threads.
[As per the forum rules, goodbye threads are not allowed. Closing this thread now. Thanks!]
No call outs allowed on the forums.
Welcome back and thank you! We will continue to improve TERA for our community!

Let's keep it civil folks. Disagreements are fine but let us not make it personal.
*patpat*

Very sad to hear the news, CoH was my very first MMO. :(
(Sometimes it's a good idea to check the last post date for zombies.)
(I think this thread belongs in the Off-Topic section.)
Our plan is to have regular interviews and introduce different fansites and guilds to show community's appreciation. Of course other guilds will be featured next time and the criteria on how we select a guild may or may not change every time. Basically what I'm saying is being the biggest or the most popular fansite/guild may not be why it is being featured for the particular interview and there will be more interviews coming up in the future.

For this specific interview, Nagas Stole My Bacon has been a successful and helpful vanarch guild led by a GM who has created numerous videos and guides for TERA community, as mentioned in the beginning of the article.
Thanks to everyone that have submitted information so far. It's making it a lot easier to sift through all the information.

I know that UI FPS issues aren't really lag, but if it's what it is normally called here, I'll roll with it. :)
Edited by: Treeshark 3 minutes ago
(Really? Another thread derailed and turned into game x vs. game y? Stop it. >: ( )
Quote from another thread:
Minea on 08/30/2012, 04:24 PM
To prevent potential confusion, I've clarified by adding the word "content" patch to the original post with the edit note. More nexus times and crafting quests are planned for sometime in September, but we may do smaller tweaks that does not require a new build before that.
To prevent potential confusion, I've clarified by adding the word "content" patch to the original post with the edit note. More nexus times and crafting quests are planned for sometime in September, but we may do smaller tweaks that does not require a new build before that.


Known on the forums for helpful guides, such as Eziel's Lancer Guide, and running the guild Nagas Stole My Bacon, Eziel answered some questions for us about how it all came about and where their guild is going next.

1. How did you hear about TERA, and why did you decide to play?

I was looking for a new game to play after being out of the MMO scene for seven years. I came literally five seconds from clicking the purchase button of another MMO, but decided to do one more look and came across a link for TERA closed beta 1 that weekend. I gave it a try, and I was instantly hooked on the action combat. I was into TERA so much, I asked my wife (who has never played an MMO) to give it a shot in closed beta 3. It is nice having my special someone to quest and play TERA with.

2. Tell us about your guild and its history.

Our guild is a very social, laid-back guild. The only rule of our guild is “Play TERA and have fun!” We participate in all aspects of TERA, including dungeons, questing, world boss hunting, battlegrounds, random events—and before nexus raids we organized and led the nexus battles on Feral Valley. We have a very good core of 15–20 regular players and 20 casual players. After playing with many guilds since closed beta 1 and seeing them all implode or fall apart, I decided to start a guild with my wife (Belle.Gunness) so that we could have extra bank room for our inventory. We came across some really awesome players that we hung around with and decided to join up to have fun. Then came the exciting part: deciding on a name together. My wife wanted to name us just “Bacon,” and I have no clue why everyone liked it so much. I suggested we make it entertaining—that something or someone stole it. The group came up with the idea the “Nagas Stole My Bacon.” You can read the in-depth story on the Feral Valley section of the forums.

3. What’s a typical day/night like in Nagas Stole My Bacon?

Right now our members are focused on one thing: battlegrounds. We have numerous members ready to jump in to battlegrounds at any time. We’ve had a few rare instances where we were teamed against each other, and it turns into a 10- to 15-minute friendly trash-talk session. We take time out of our days to get our non-60 level players past areas with alts or use our higher levels to give them the support they need to get past those BAM or dungeon areas that can be troublesome if they need it. If you jumped into our communications app, you’d hear anything from music to people quoting movies, songs, comedic skits, or karaoke. We have some very colorful characters, and a lot of these members become much more than acquaintances, and that is the extraordinary thing I love about any MMO: getting to meet new people and become friends in RL.

4. What has been the most difficult experience with the guild? Most rewarding?

Managing a guild with limited tools in game. Guild masters have to become proficient in finding new tools outside of the game to keep things running smoothly, and it causes communication issues at times on what is going on. A lot of players don’t like websites, and others don’t like voice chat systems. But everyone has to use the game, and we as guild masters need a much better system to communicate with our guild members on a daily basis and provide permissions for officers/members.

I never imagined I would lead a successful guild in TERA. I figured it might be a small group of friends or just me and my wife in a guild. Many players have come into our guild and have left to do more extraordinary things. Giving back to the community of TERA with guides, videos, and a place people can come learn to play the game with other players that take the time to help them. I know all the members of the Nagas (our short guild name) feel a sense of pride and reward in giving to others.

5. What plans do you have for the guild in the future?

We’re going to continue to do what we are doing. Enjoy the game of TERA as long as we can. We are also working on a project to show the commerce of Ostagarth for our first vanarch cycle—it will be very interesting. We’re also running for our second cycle for Vanarch for Ostagarath, and I know we’ll be just as successful as we were last cycle. So if you’re on Feral Valley, vote “Nagas Stole My Bacon” for Arun.


Thanks, Eziel, for taking the time to tell us what’s up with your guild. Keep chasing that bacon!
We will work harder to communicate more with you guys, we've got some fun and interactive things we've been brainstorming.

I think it's an excellent suggestion and we'll keep this in mind when we think of future activities.

(And I'll give a highfive to Treeshark. :) )
This Kestrel's Guide to TERA Templates may help!
We will be adjusting the amount of gold from nexus. I should have been more specific. :)
We were looking at the economy data and nexus was providing more gold than we'd like. I can't confirm 100% yet but I believe the only rewards adjustment is on the amount of gold.

We are planning various events for this year and although we haven't made a final decision yet, we are aware of our community's demand for crystals. :)

As for enchanting, this is a bigger piece that we've been working on for a while, but as you know this is a lot more complicated for all of the aspects of the game and all of its territories. But we know it is causing frustration in community and want to improve it.
We will have more nexus times including weekdays + earlier hours and the crafting quests will be back in our next patch in September. We've been working on adjusting the rewards so that we can increase the nexus frequencies. (Like Fatwa said, we've been discussing using emails, meetings, late evening/early morning conference calls, regular calls, Face Times, etc. ^_^)
I'm going to close this derailed thread. OP replied a few pages back with his/her decision and it's been a messy back and forth between a few people.
Sorry for the confusion from the lack of in-game announcements, guys. It was a mishap on our part and we've taken measures prevent this from happening again. :(
(Let's keep the dead thread in peace.)
Edited by: Minea 4 minutes ago - Reason: removed extra word
Thank you, OP. Some of us have been playing TERA for 2+ years and we still play during lunch hours and at home (to our family's disapproving glances - but we make sure to remember birthdays and anniversaries most of the time xD). We will continue to listen to our community's feedback and work on improving TERA. Whether it be small tweaks that can be fixed within a short amount of time or big changes to the entire system that takes longer than a month or two, we are collaborating with BHS to make the necessary changes to make TERA better and we will have more information on the next patch for September on the forums as they become finalized.

That said, let's keep TERA's constructive feedback/suggestions themselves and discussion of non-TERA and non-En Masse Entertainment commercial products away from the forums.
The many point and credit systems associated with Battlegrounds are under constant evaluation. Currently, all the ways of scoring and earning points achieve different things (winning, individual scoring for credits, BG rankings), but are balanced against each other. The worst thing we could do at this point is to re-haul how everything works with only 8 days of playing, and pray that we're right. However, the best thing you all can do is continue to be constructive on the ups and downs of the current system so we can take your opinions to go along with the data.

If we do plan on making changes, they will be communicated.
(Just letting you know that's by a different publisher..)
Sometimes suggestions can't be implemented or they take a while, and we cannot answer to every question/suggestion. That doesn't mean we aren't reading or trying to improve the game for our community. Please be assured that we are. Look at the patch notes in the last 3 months, we've been working hard to get the stuff we can get done as quickly as possible. Look at the dev tracker, we've been trying to communicate more with you guys. The patch highlights thread, posts from our producers and Support folks or even random comments from me, it is to let you guys know that we are reading all parts of the forums.

I can tell you are frustrated but I feel that this is crossing the line. Discussing moderation action as whole in an incorrect subforum, in a confrontational manner like this isn't the most helpful or effective way. If you see a specific person or post, make sure to report the behavior so that we can keep add to our own tracking.

I will be moving this thread to Website & Forums section and locking it but it will remain in view. If you have more to say, feel free to contact me via PM.
(Creating a non-constructive post using offensive language is. Also please refer to the rules on discussing moderation action.

Making sure folks behave on the forums is a part of my job. :)

Keep the thread on topic.)
(Sorry that I'm jumping in this discussion late, but the KTera translated quote is incorrect.)
Help us improve TERA by giving us constructive feedback and suggestions. No flame wars, no personal attacks, no promotion of non-En Masse Entertainment commercial products, no discussions on which game is the best ever, simply no drama. This is the Official TERA forums, folks. It exists so that we can make TERA better. You can express your opinion on how we can improve the game without dividing and disrupting our community.
Heya Kelli, you are right on contacting our Support team, they will help you with the issue. If you have been mischarged due to a technical error we will do our best to correct them.
I don't know much about the formula, but I do know that win/loss is a big part of the formula. K/D/A and sites captured are sortable stats, but do not play a big role in the ranking.
Kampfer on 08/29/2012, 01:45 PM - view
Looks like some people need to be fired.

anyway are BG rankings only server wide? or seperated into pve server wide and pvp serve wide?


The rankings are server wide only.
We will be performing a server maintenance for all servers on Thursday, August 30 at 6:00 AM Pacific Time. All PvP and PvE servers will be taken down from 6:00 AM to 8:00 AM Pacific Time.

We will be updating the battleground ranking during this maintenance. Going forward, the battleground ranking will be updated during our regular maintenance hours. More information can be found in this post by our Associate Producer, Treeshark.

All servers will be unavailable from 6:00 AM to 8:00 AM PDT.
  • Arachnaea
  • Basilisk Crag
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Feral Valley
  • Freeholds
  • Frost Reach
  • Jagged Coast
  • Serpentis Isle
  • Valley of Titans

For server status, please refer to the Server Status page. Thank you for your patience!
If you could give us a bit more information through the pinned thread, that'd be great! It also has the updates on what we've categorized and what we are doing to address them.
exsequen on 08/29/2012, 12:33 PM - view
Treeshark on 08/29/2012, 12:13 PM
servers will go under maintenance tomorrow (Friday) morning at 6am for this.


It's Wednesday.


Fixed.
There will be an official statement out later, but servers will go under maintenance tomorrow (Friday) morning at 6am for this.

The bad news is that rankings won't be calculated for Monday at 12:01am. We're just as disappointed as you are that this happened, but no configuration we tested, short of blowing out all the data collected in the game after Monday was going to fix this. That was obviously not an option.

When the servers come back up, the rankings will reflect Battlegrounds up til Friday at 6am. In the future, Battleground rankings will be recalculated during at Tuesday, 6am PST to avoid further complications like this. We're sorry this had to happen as we were looking forward to this just as much as you all were.

We will still do next Tuesday’s maintenance as well.

Again, we're very sorry this had to happen.
The winners were direct messaged or tweeted, so either one of the two worked as a notification. We actually received a feedback that we were getting a bit too chatty on Twitter so we decided to mix the notification method. :)
Chitanda on 08/29/2012, 01:35 AM - view
You meal skipper!

LOVE it! So cute. I can almost hear the disdain in the voice! :D

Folks, we are always working to improve TERA. Some may take longer than others due to the scope of work and the potential impact but we are working on them. Sometimes a feature for our community based on our community's feedback gets implemented in another territory first because it is a universal request or because it doesn't need localization, etc. But there are times when we were able to get a new feature developed for us first, like the tutorial area to experience the level 20 skills first or the ability to keep an attribute through multiple sealing/unsealing processes.

(And no personal attacks, no flame wars, and no derailed topics.)
Folks, this is the TERA forums and it exists as a place of constructive feedback to improve TERA. We won't get into all the other topics this derailed thread has brought up.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion and calling out, Locking Thread.
We'll consider all events available and I'll be sure to note the desire for more crystal availability! Thank you for letting us know!
We don't have anything confirmed yet since we don't know how many folks are interested, so it will depend. :)
Just to clarify, no tickets will be needed since it will be outside of the PAX convention center. So if some local folks are free in the evening, that'll work as well.
Closing for spam + goodbye post.
(Moving this to Newcomer's Discussion)
As you already know, En Masse provides NA TERA.


Our explorers and cartographers have been busy cataloging the many marvels of Southern Shara. Today we’re adding entries for three provinces.

Val Palrada: Any province featuring a labyrinthine network of caves inhabited by giant spiders is going to get your attention. Val Palrada also has a region suffering from a magical plague, a temple devoted to a serpent god, and perhaps the world’s only tribe of friendly orcans.
Val Elenium: Come for the canyons full of dragon bones. Stay for the bandit-infested wasteland. Did we mention the miners unearthing ancient weapons of the gods?
Veritas District: Our explorers learned that just because the sun god built a garden here doesn’t make it a peaceful place. There’s a grand (and ruined) temple, the world’s largest lighthouse, and plenty of hostile denizens—including sloths. No, really.

Check out the BAMs, the dungeons, the quests, and more in the TERA Atlas!


(You can also view this post on our blog.)
@Xicor, I was lucky enough to attend the very first PAX with a friend and although it's gotten HUGE it is my personal favorite.

@KyoShoX, We like that idea too! Maybe in the future. :)
How many folks will be in town for PAX Prime? We are trying to see how many will be interested in a laid-back get together this Friday. If there's enough interest, several of us will be hanging out somewhere (tbd) for anyone to stop by to say hi, grab a drink and chat! :)
(Keep it on topic please. The forums are for constructive TERA-related discussions so that we can better the game.)
When you create a post/thread, be sure to create a constructive post that will help improve TERA.

Please refer to the Official TERA forum rules and Rules of Conduct for expectations.
Hey everyone.

I'll have a more official update on this either late today or sometime tomorrow, but the current situation is that we are working on a way to get the stats to get calculated at the right time for this week (8/27, 12:01AM PST), and also change the future time calculation so this fiasco doesn't happen again. Working in the future can be difficult.
Just wanted to pop in and remind everyone that what the other territory's publisher does is their decision, and we will make our own and separate decisions according to our market's needs/wants.
TERA has always been an M-rated game in NA.
Hello, Gosparkie!

We have a couple of fan data sites that can help you with items you want more information on. I just did a search on TERA Codex and got the search results. :)
Aside from KTERA being serviced by another publisher, if you look at the their event pages, they are not always suitable for our market. It could only for PC cafes, or for the free demo server, some involve real world items (buying something at a convenient store and getting a number on the receipt to register then check for a prize, or having a raffle for electronics, etc.).

But yes, we'd like to have more events and we are working on something in fall *hint hint*. ;)


(Also as Jerry linked above, yep we are working to get us more nexus times and days.)
Keidra on 08/28/2012, 04:25 AM - view
Server: Serpentis Isle
Place: Velika
Time: 07:14 EDT
Type: UI lag

Description:
Had just queued for BG and was waiting so went to the bank and trader over near the west gate side of Velika by the training area. Opened up the bank and my FPS went from a range of 60-72 to a range of 6-7 FPS. I normally only see that if I'm doing a lot of Nexus party/raid stuff. I may encounter this too if I go into endgame dungeons, but generally I ignore it as it don't jump down to 6-7 but like 36-48 FPS which is still playable.

Additional note:
As of yesterday, an issue with inventory and friends list automatically popping up. I didn't figure out what caused it, but it happened in BG and in normal PvE areas. Only relogging stopped it.


Keidra, do you still get 6-7FPS after you re-logged?
"Goodbye" threads are against forum rules. Closing thread.
Do not use the forums to call out employees, guilds or players.
Again, do not discuss forum moderation or spam the forums with essentially the same thread.
Stop spamming the forums + discussing moderation action is against the rules.

Official TERA forum rules

Rules of Conduct

These aren't the Ktera forums and I can already see the trending abuse/attacks that are about to be unleashed. Thread locked.
Ok, way too much telling each other that you "suck" and lacking real discussion. Thread locked.
Can you guys do me a favor? With the UI lag, specify the range you are seeing instead of just referencing a drop.

For example "I get 20FPS witih UI on and 50 FPS with UI off" is better than "I lose around 30 FPS".

Thanks!
Hey all,

When we have an answer on what happened to the rankings, there will be an update (including when the cut off will be).
It has not been updated as we intended it to, we are currently working to get the ranking displayed properly. We will get them updated as soon as we fix the issue!
we have an official thread now pinned to the top. can't guarantee it will answer ALL your questions but it's a start, right?
Hi Everybody!

I know that just saying "we're working on it" with the lag issues isn't really helpful, so I'd like to take some time and explain some of the lag issues we're experiencing, what we're doing, as well as some ways that you can help us work towards a solution on these problems. I also want to clarify the different types so we can be more specific when we reference lag going forward.

As of Friday (8/24), there were a few different types of lag.

-------------------------------------------------------------------------------------------------------------------------

1) Loot Lag

: Most recently introduced with the Argon Queen patch. This didn't involve combat, but accepting quests, using consumables, etc… We began to see the culprit of this early on (having nothing to do with latency), and our operations team worked hard with BHS to get this issue resolved. We pushed a fix for this on Friday afternoon, and believe that instances of this type of lag have ceased.

IF you are still experiencing this, please reply with:

  • Server that you are playing on.
  • Time -with your time zone- that this happened. Please try to be as precise as possible with this.

2) UI FPS Lag

: A lot of us don't experience this, but a lot of us do as well. This lag involves your FPS jumping up considerably when you take out the UI (Ctrl-Z), and being crappy with UI on. Mostly affects AMD/ATI machines, but Intel/Nvidia are not excluded. We do have staff that experience this, so trust us when I say there are daily reminders that this still exists.

What we're doing

: We've collected a lot of the info generated from the UI FPS thread, as well as from our own QA. We have open threads with engineers at AMD about the issue as well as with BHS to resolve this issue. This is just one of those cases where knowing the problem is doesn't necessarily give us an easy solution.

IF you are experiencing this, the best information to tell us would be:

  • Your Motherboard/CPU/Video card combination
  • (if you know it). If you don't, a model # from the manufacturer works as well.
  • Current Graphics Driver Version you are running that experiences this.

3) Instance Lag

: The bane of my existence. Our encounters with it, to put it best, are random but consistent. It's hard to narrow down, but we do experience it and it's an ongoing issue that we are working with BHS on.

IF you are experiencing this, the best information to tell us would be:

  • Name of Character that experienced it.
  • Server
  • Dungeon
  • Time - with time zone -

-------------------------------------------------------------------------------------------------------------------------

I know this doesn't cover all the instances of lag, but hopefully most of it. If I've left anything out, feel free to chime in, but please be constructive. If you are experiencing any of the 3 listed above, please indicate which one of the 3 it is. In general, information like:

  • Server
  • Character
  • Dungeon
  • Time
  • Computer Specs, like from #2

will always be helpful.

Sincerely,
Treeshark
Any goodbye threads are against the forum rules. Please create a thread without that. I will leave this in public view so that you may copy some of the post content.
This is a goodbye thread, locking it.
Locked - goodbye posts are against the forum rules.
So far I've only tried white beans and bacon.



Didn't turn out as good looking as the photos on the site, but that's to be expected. Well, it tasted pretty good to us anyway. :)
We try to keep constructive threads open so that people can post their opinions. But I do think going at such lengths such as this is too far and whether it is intended or not, the impression is that people are advertising/advocating other commercial products that is non-TERA and non-En Masse Entertainment. This is also dividing our community which is also not what we'd like to see.

Please restrain yourselves and be respectful, folks. Remember, this is the Official TERA Forums and its sole existence is for TERA's community and all of its rules need to be met.
Congratulations, Alysse! Everyone else looks fantastic as well! :)
We're still monitoring the lag (and this thread, naturally), and it seems like it's improved for some but maybe not for all. When you guys leave a note whether you are experiencing lag, would you also mention which server it is? It will be helpful for us to investigate this further. Thank you.
No call outs on the forums.
Please create a constructive feedback on TERA that is not aimed to bait people with a disruptive post.
Be sure to check out the server forums! It can be a great place to find leveling friends or potential guilds. :)


Whether you’re hunting BAMs, killing gods, or pwning noobs in TERA’s battlegrounds, do it in style with the new Black Dragon weapon skins. Every class gets a skin that transforms an ordinary weapon into an artifact that evokes TERA’s past...and perhaps its future.

Check out the Black Dragon weapon skins at the En Masse Store today! They’re available for only a limited time.

Also available in the En Masse Store are the Whimsical Weapon skins—and they’re on sale! Until 11:59 p.m. PDT on Monday, they’re 50 percent off. Whether you want to intimidate or amuse, the En Masse store has you (and your weapon) covered!

We made you this video so you can see how awesome our new skins are. Enjoy!




You can also view this post on our blog.
It would be a great meeting to meet new friends and form static groups to tackle the new instances!

Good luck! :)
Servers are back up and players are logging back in. We will continue to monitor the situation. Thank you for your patience.
All servers are up.

(If you are still getting the "unable to connect" error, please try exiting out of the launcher.)
This is to address some of the lag issues: announcement. We try to send out a notification as early as possible but sometimes it is urgent enough for us to push it out as soon as the QA testing is done. In today's case the in-game notifications were sent out 15/5/1 minutes prior to the maintenance.



(Also a warning for offensive language.)
We have an upcoming maintenance to fix some of the lag issues and other small tweaks: announcement here.
We will be performing a server maintenance for all servers on Friday, August 24 at 1:30 PM Pacific Time. All PvP and PvE servers will be taken down from 1:30 PM to 2:00 PM Pacific Time.

During this maintenance, we will be working to address some of the overall lag issue along with the correction of Kelsaik ice/fire weapon stats and raid channel moderation. We will also be changing the instance dungeon reset time of Manaya's Core and Sirjuka Gallery, and the vanarch GvG limit reset time to 4:00 AM PDT.

All servers will be unavailable from 1:30 PM to 2:00 PM PDT.
  • Arachnaea
  • Basilisk Crag
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Feral Valley
  • Freeholds
  • Frost Reach
  • Jagged Coast
  • Serpentis Isle
  • Valley of Titans

For server status, please refer to the Server Status page. Thanks for your patience!
It is a very known issue here, but like HiFi stated, the patch notes only reflect the known issues for the patch.
(Keep personal attacks out of the forums. And keep it on topic.)
Good luck, everyone! Don't forget to submit your results today! :)
Folks, we are currently testing a way that may fix some of the lag. We will keep you guys updated.


(Pinning this thread since I've been using it to update everyone.)
We'd like to have the nexus times spread out on weekdays and weekends so we can accommodate more folks' schedules. So far we haven't been able to due to the economic impact from the rewards but we've been discussing how to change them and increasing the frequency. We don't have an exact ETA yet but we are working to have more times and frequencies in one of the next few patches. We'll keep you guys updated as we get a more solid date. :)
Forum reorganization is planned. We have a few new sections to make it easier for us to navigate to a specific section that fits the goal.
We definitely do take action in cases where we can verify a violation of the terms of service has occurred. If you reported someone and continue to see that player in the game, it is likely because we determined they were not breaking the rules. Can you provide a little more information on what these players were doing that made you think they were using a 3rd party?
Recently watched Black Butler and Trinity Blood. Really liked both, loved Black Butler.

I couldn't get into Dragonball Z mostly because I am impatient. :)


(Keep it on topic. The forums rules apply in Off-Topic section as well.)
Please do not open old posts.
Locking.
Against Forum Regulations - Any promotion of non-En Masse Entertainment, non-TERA commercial ventures.
Against Forum Regulations - Any promotion of non-En Masse Entertainment, non-TERA commercial ventures.
Locking
Against Forum Regulations - Posts with minimal or no content.
Locking
We're tracking this issue in various ways and delivered additional data to resolve this issue. Multiple territories are currently experiencing this issue and this is our highest priority right now. We will keep you guys updated as more information becomes available, thank you for your patience!
Hey guys, thank you for being patient with us. We've been helping everyone we can through Support by trying out different methods that have helped people as some folks were helped by one method whereas that didn't work for some. So if you are having this issue, please contact our
Support team, you can chat with us or call us as well with the option to call you back. For a long term solution for this we are working internally with our vendor and are discussing a better way for the launcher/patcher to work.
We've been communicating in General Discussions for lag and this was an urgent patch because of the potential abuse and its effect.
As much as I want to link MJ's "Beat It", I am simply going to move this thread to Off-Topic section. ;)
I meant game account, sorry for the confusion. ^_^;;
We've looked into increasing the logged in time and decided not to implement it for now as we use single sign on (once you log in, you have access to forum and game account both without having to log in again), as a security precaution. The default time is currently 4 hours and we will continue to look into other possibilities on how to increase this.

(I usually use FireFox, but I can hit the browser's back button to save all of the text I had. Maybe it will work for IE too?)

We also would like to get an automatic bbcode insert function and a preview button.

We used to use a forum software but switched. This is an in-house forum specifically developed for us, so we're building stuff from scratch.
Please direct this discussion to the existing thread, where we've been communicating with updates.
Our BG is open 24/7 to accommodate our diverse community from different time zones (Korea has only 1 timezone) and we will continue to monitor the battlegrounds to see if we need to make any tweaks, folks.
It is frustrating for me (and the team) to see anyone not being able to enjoy TERA after we worked hard to get this ready for us in NA.. And it's easier and harder at the same time because we either are experiencing the same issues or we know what it'd be like based on our experiences. But sometimes tech issues need a bit of time to be resolved and we are working on it diligently!


(Remember to be respectful in your posts, some of the posters in this thread could use a reminder.)
We've been working on this and thank you for sharing more information/details with us. We're continuing to pinpoint what is causing this and how we can fix it. We appreciate your patience. As always, we will update you when new information becomes available.
SupportGuru on 08/23/2012, 07:10 AM - view
If you want to cancel, and are having difficulty online please use the chat support option. If you have a screenshot of the error and error code send that to us to as well. We are not showing any consistent errors with the page or noticeable down times.


Also, our chat/phone option may be more convenient for you. You have the call back option with our phone support, so that you don't have to hold. I've checked with our team and the average wait time seems to be just a few minutes.

(And no personal attacks, folks.)
Please contact our Support team, they will be more than happy to assist you. You can chat or call them too. (Chat option on the right side of the page and the phone number at the bottom of the page)
More information on the Bounty of the Fray from our FAQ pages.
So do we Divineshield. We are working on it.
If you want to cancel, and are having difficulty online please use the chat support option. If you have a screenshot of the error and error code send that to us to as well. We are not showing any consistent errors with the page or noticeable down times.
Against Forum Regulations - "Goodbye" threads. Locking thread
Please stop spreading false information. Locking thread.
Thank you for letting us know! Instance buff removal was intentional but it was accidentally left out of the patch notes. We will work to add that in soon. ^_^
Please direct the discussion to the existing topic here, as we've been using the topic to gather information and to give updates.
We think we've isolated the cause and are in the process of confirming and working on a fix. We don't have an ETA yet but as always, we will keep you guys updated when new information becomes available.
Yes, this is on our list of things we want to do for our forums! Even if it's not an icon, having a way of tracking staff posts is our goal.

In the meantime though, the link above is a great way to track our posts.


(I will be moving this thread to Website & Forums section momentarily.)
Edited by: Minea 1 minute ago - Reason: added more explanation


To help you design the ultimate homage to TERA, our basic fansite kit gives you the fonts, logos, and elements necessary to design a gorgeous site, while the full fansite kit includes in-game art assets and concept art. Once your fansite is up and running, make sure to post in the forum’s fansite section so everyone can see it.

Download your very own TERA fansite kit today. We can’t wait to see what you come up with!


You can also view this post on our blog.
Have you tried our free 7-day trial? That will give you a chance to see TERA in action. ^_^
Welcome to TERA!

The most populated PvP server seems to be Valley of Titans, but feel free to check out the individual server forums and see if a guild catches your eye! :)
Servers are up and we have confirmed folks logging back in. :)
We try to give as much as time possible for regular issues, but sometimes an urgent issue comes up that we need to take action swiftly and this was the case. :(
Folks, if you are seeing this issue after our update last night (we rebuilt the patch and pushed out to live so that it will automatically download when people patch), please contact our Support team so that we can provide more detailed and individual help.
All servers will be unavailable on Wednesday, August 22 from 2:30 PM to 2:45 PM Pacific time.

(Copying the information here with the announcement link.)
We will be performing a server restart for all servers on Wednesday, August 22 at 2:30 PM Pacific time. All servers will be unavailable from 2:30 PM to 2:45 PM PDT.

We will be restarting all servers to address an item attribute issue.

All servers will be unavailable on Wednesday, August 22 from 2:30 PM to 2:45 PM Pacific time.
  • Arachnaea
  • Basilisk Crag
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Feral Valley
  • Freeholds
  • Frost Reach
  • Jagged Coast
  • Serpentis Isle
  • Valley of Titans

Thanks for your patience!
Stop the personal attacks and keep the posts constructive. Last warning.
Keep the posts constructive and informative please as we investigate this. Remember the Official TERA forum rules.
Thank you for letting us know, we'll look into this.

In the future, please feel free to submit a bug ticket to help us document and track the bug better
https://tera-support.enmasse.com/app/answers/detail/a_id/482

That FAQ should answer that for ya! Its just a bugged string of text :)
Please use the existing bg-related threads and remember the forum rules.
Hey guys, we pushed out an update late last night that resolved a lot of the existing/incoming support requests on this issue and we continue to work to fix this for everyone. If you are still having this issue please contact our Support team so that we can gather more details with specific information.

Also would like to say thank you to those who've been helping other community members and to everyone for their patience.
Hey guys, we are looking into this and are asking the server names to make sure we can track this down in the other thread. Let's consolidate to gather the information.
Edited by: Minea 4 minutes ago - Reason: Looked away for a few minutes and got beaten by Mr.Micro..
While we aren't seeing a large spike in lag tickets through CS, we do hear that you guys are experiencing it and are digging into this with our operations team.

To help us narrow this down, can you list what servers you were on? (we aren't able to reliably repro this within the office so any data we can have to narrow it down would be helpful).

Thanks,
-Chager
Everything should be back online and we are seeing users log in. Thank you for your patience, folks.
Thanks for all your help in getting the information and helping the community, folks. As we've mentioned multiple times in this very thread, we've suggested a few fixes to try that have helped out some folks and asked the others to send in the detailed information through our Support team so that we may track the issue better. We are continuing to investigate and find a way to fix this for everyone.
Locking thread due to profanity, albeit filtered, in the title as well as spammy content.
We brought Arachnaea back up and are working to restore Dragonfall too. Hang in there, folks!
Please be constructive and respectful when posting.
It is a constant and ongoing work to balance all classes in all MMO's and we will continue to work on class balancing. Sometimes there will be changes and sometimes tweaks, as seen in many of our patch notes. (In other words, we like mystics and their skittles!)

Also we welcome feedback but let's have more in-depth posts than just one liners and please refrain from including EME/BHS/anyone's name in the thread title as it is against the Official TERA forum rules to call out people.
If you are having a technical issue, please let us know in a Support ticket with more information so that we may investigate it further. With more specific information, we can eliminate more possibilities to pinpoint the exact cause and work on the issue. Here is our FAQ page with the instructions on how to get more information to submit with the ticket.

(Also please exclude EME/BHS/anyone's name from the thread title as calling out someone is against the Official TERA forum rulesforum rules[/url]..)


The moment we’ve all been waiting for has finally arrived—the Argon Queen update is here—and with it, the argon queen herself, Shandra Manaya. In her lair, Manaya’s Core, she eagerly awaits the bravest, most seasoned Valkyon soldiers.

The Argon Queen update infuses the world of TERA with the greatest challenges and most worthwhile rewards players have seen to date. Break earth on the battlegrounds. Group with up to 20 players in a raid to tackle the nexus. Try out new tanking skills in top-level instances. Show the argons—once and for all—who’s boss in TERA.

Note: If you reached level 60 before 11:59 p.m. PDT on August 20, your rewards have been delivered to you through Item Claim.
For those of you who have not seen the previous pages, here is where the majority of the fixes are coming from

https://tera-support.enmasse.com/app/answers/detail/a_id/267#Replace_Default_engine

This should fix the issue. If it does not, please submit a ticket and include your debug information.

To gather your debug info, please follow the faq below

https://tera-support.enmasse.com/app/ask - Submit a ticket here
https://tera-support.enmasse.com/app/answers/detail/a_id/444 - How to run TERA in Debug.

This will help us get this issue fixed quicker. We know this is very frustrating and are working to get this taken care of. We appreciate the patience guys!
Let's consolidate the BG-related feedback. Please use one of the several existing threads on the first page.
Hey there!

I've actually got an FAQ posted here: https://tera-support.enmasse.com/app/answers/detail/a_id/482

It's just a text error and does not indicate any other bug, so you can go ahead and ignore the "Cannot be used for that level of enchantment" message :P

Edit: Minea is too strong, she beat me to the post
This is a display error and enchanting is working properly.

Here is our FAQ page on this.
Those of you still experiencing the checksum error, is the repair option greyed out? Also, if you are able to press the repair button, does the client attempt to download the entire 25gb+?

Also, it would be quite helpful if we receive debug files from the launcher. To do that please follow the instructions listed in the following FAQ: https://tera-support.enmasse.com/app/answers/detail/a_id/267

Once you have those debug files, please send it to us in a ticket: https://tera-support.enmasse.com/app/ask

This will help us get this issue taken care of quicker
We are working on this as fast as we can, folks. We've tried some methods and they helped out some but not all and we will continue to work on this issue.
Oops, they're on the battleground map. Click on the skill and clicking on the map where you want to use the skill should do it. ^_^;;
The bg group leader will have the option to use the skills.

(Also, meteor hurts. :( )
In the room before Samael and Dougal, in Velika. (Valkyon Federation Headquarters)
We will look into that error, however TERA is a 32bit application without a 64bit version I'm afraid. I'll updated as soon as I can
If you're queuing a PuG group, when someone leaves, another person will enter. It's not always instant, but it happens.
Yeah, it seems that the most important (and likely only useful file) is the DefaultEngine.ini file, so try that file for sure. The S1Engine.ini file should be overwritten when you start to download a new patch.
This page should immediately download a file, the page will appear and disappear. Are no files being downloaded?


Edit: I goofed! S1game should now work! Sorry guys
Also, as an update:

As many of you can see, replacing the engine.ini and s1game.ini files in C:\Program Files (x86)\TERA\Client\S1Game\Config has been working for those that saved an older version. This has not worked for all, but its a pretty quick and easy step to try.

I have gone ahead and hosted a couple of default files for others to try:

https://tera-support.enmasse.com/app/answers/detail/a_id/480 - DefaultEngine.ini
https://tera-support.enmasse.com/app/answers/detail/a_id/481 - S1 Engine.ini

Here are the instructions posted above (thanks Generin)

1) I watched the download progress - it made it to 100% and then tried applying the patch and immediately died with the Checksum Error
2) I closed Tera and the patcher
3) I went to my TERA/Client/S1Game/Config directory and copied my old (bad) versions of the 2 ini files back as the originals (DefaultEngine - Copy.ini -> DefaultEngine.ini, and S1Engine - Copy.ini -> S1Engine.ini)
4) I restarted Tera and the patcher and everything worked
I'm glad to see that this is working for you folks! For those that this is not working for, I'm still working on getting the patch hosted, I'll keep updating anytime I have any new info
We've gathered the data in this thread and our own research into this as well. I just wanted to let you all know that we do experience this in the office but that doesn't necessarily translate into an easy (or even moderately difficult) solution. But we definitely are not just ignoring it.
We are currently in the process of hosting the alternative location for the patch files. This will allow you to circumvent the launcher.

I'll update as soon as this file is available.
Confirmed. Play time! :)
Confirmed :)
Sometimes I get the feeling that pinned threads become invisible.... /whisper ;)

Hmm, I see the server status page and they are all down so it must take a few minutes to update. (Maybe refresh the page or clear out the cache?.. Not sure what's causing that)

They are currently under maintenance while we implement the Argon Queen patch. :)

Here was the announcement and we had in-game announcements go up.
Edited by: Minea less than a minute ago - Reason: added a line in first paragraph and got beaten by multiple folks :P
Against Forum Regulations - "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.
Locking.
Xiayuna on 08/20/2012, 06:09 PM - view
Treeshark on 08/20/2012, 02:25 PM
WakaFlocka on 08/20/2012, 02:18 PM
are we getting the actual patch tomorrow or wednesday?


tomorrow :). Please see http://tera-forums.enmasse.com/forums/server-status/topics/82112-Server-Maintenance-6-9-AM-PDT


I just talked to a support staff and they told me it was the 22nd..

Which one is the real day?


It's tomorrow. Trust me, I'm from the internet.
We are always open to the community's feedback and this is something we can tweak in the future if need be. The patch content will be available tomorrow and we will keep monitoring the community response to the various topics.

Incidentally, let's direct the patch feedback to the already existing ones (either in General Discussions or News & Announcements) to consolidate the feedback, especially since call out threads are against the forum rules. :)
It will be available after the maintenance. :)
It will be here tomorrow after the maintenance. :)
Hello Melona (my favorite ice cream bar name, btw, along with screwbar),

Unfortunately there are a few folks who have run into this issue after we've implemented a fix and our Support team is the only team that can help with this. So the best way would be to contact them (chat or phone would be faster than submitting a ticket for this case), as advised in the previous thread with the same topic.

I think a lot of the reasons the scores are currently the way they are have been iterated in this thread already (mostly: win trading).

that being said, we are keeping a close eye on how things pan out, and will adjust the scores if we feel that it's necessary.
A lot of folks research the server forums for a suitable guild (with similar playstyle, etc.) then try to contact them in the thread. If you mention you've seen their recruitment thread on the forum or simply tell them why you'd be a good fit, they will probably get back to you. Good luck! :)
Closing topic. Derailed.
WakaFlocka on 08/20/2012, 02:18 PM - view
are we getting the actual patch tomorrow or wednesday?


tomorrow :). Please see http://tera-forums.enmasse.com/forums/server-status/topics/82112-Server-Maintenance-6-9-AM-PDT
Hi All,

We do respond to reports of abuse in the chat channels, and I can assure you we will take action against someone discussing raping someone. Using the report functionality submits a report to us, which our terms of service team then reviews. We cannot share what action is taken against the offending player, but I can tell you that we do take the action we see as being most appropiriate, from a warning all the way up to an account termination.

If you are concerned that a report did not get handled, you can also submit a ticket through our support site. Make sure to include your character's name, the server, the offending character's name, and the date and time the incident occured (to the best of your ability). This will help us to quickly find the log of the chat that occured.

We are a mature rated game, so we are not going to take action on every curse word that is uttered, but there are definitely still levels of civility that need to be maintained.

Thanks!
IcyFlame on 08/20/2012, 01:57 PM - view
Did I read the nexus raids part right? In our version are we going to be able to.open the nexus raid by closing a single nexus point, and not the entire area?


Your raid group will need to clear 2 nexuses (there will be a buff icon counting for you), but the portal to enter the Traverse will not appear until all the nexuses have been cleared.
hurfmurf on 08/20/2012, 01:36 PM - view
Treeshark on 08/20/2012, 01:20 PM
Hey guys, sorry this got left out of the patch notes. I'll get them put in.

I can confirm that items level 58 and below are eligible as templates in this patch. Sorry for the confusion!


can you please clarify whether we can use items that we already posess right away as templates or do we need to reaquire them to get the "eligible as a template" attribute?


Items you currently have that qualify (level 58 and under), will now be eligible as template.
Patch notes are here. Also, please remember that our regular maintenance hours will be longer tomorrow morning to get the Argon Queen patch in. Maintenance hours are from 6 - 9 AM PDT. (Original post is also updated.)
Hey guys, sorry this got left out of the patch notes. I'll get them put in.

I can confirm that items level 58 and below are eligible as templates in this patch. Sorry for the confusion!
Catatonic on 08/20/2012, 11:29 AM - view

Cupra ensiform, argent ensiform, powerful rival draught, and tenacious savage rival draught are no longer usable in the game, so their vendor prices have increased.


Could I get some clarity to this?


The ensiforms were old rewards used for the old BG shop that still managed to make their way into NA TERA. There was never any use for them, and only a handful of them on the servers. Now you can just sell them back for monies!

The new battlegrounds use Bellicarium Credits.

The rival draughts seem to have become undrinkable. But you can now sell them back to the vendor for pretty close to original price.
Edited by: Treeshark 4 minutes ago - Reason: clarification
Hey guys, we've done some backend coding work to help with the instance lag and this is included in the Argon Queen patch. :)
Please discuss forum moderation with me or moderators in private as it is against the forum rules to discuss them on the forums.


Our biggest update yet looms on the horizon: a black and silver cloud cut with vibrant blue. The argon queen is preparing—preparing to kill you. Will you show her what the Valkyon Federation does to those who would try to destroy the world of TERA?

The Argon Queen update brings new instances, exciting class changes, raids, new and revised items, and the much-anticipated battlegrounds to TERA—but that's not all! Check out the 18.10.03 patch notes.


You can also view this post on our blog.
Let's not generalize a culture. And no attacks or disrespectful comments on others.
Good-bye threads are against forum regulations. Locking.
It will be soon. We've been working on verifying and testing them in QA. As you can expect, this one was quite long! :)
We had a temporary issue that needed to be fixed. All should be functioning now, thank you for your patience.
Call out thread. Locled.
Call out thread. Locked.
This is a callout thread, which is against the forum rules. I am locking it.
Actually our active community is the reason why these podiums/flags/etc. were added. When we forwarded the community events to BHS, they were very excited and created these assets hoping that it would be helpful in organizing the community events.

(Blog post here)

As for the exarchs, we are thinking of them but as we are always looking at how we can improve the political system, we don't have much information to share yet. (I don't think Korea had exarchs implemented) I like the idea of another tier above vanarchs though and we always encourage you to share your ideas!
For the instance lag/skill delay we've done some backend coding work that should help. It'll be in the next patch next week (the Argon Queen) and we will continue to monitor the issue.
Edited by: Minea 4 minutes ago - Reason: (Next week is the Argon Queen patch for us)
I like 3 (light brown, it goes well with whole outfit) or 4 (blue, nice and colorful contrast). :D
Contest winner notification edit: Now you win instantly if your #TeraEffect is retweeted by us or you receive a direct message from us on Twitter. :)

(Original post is also edited with the explanation)


You’ve told us a thousand times: after trying TERA’s true action combat, it’s tough to play other MMOs.

We hear it on the forums. We hear it in social media. We hear it in the actual game (when we aren’t killing BAMs). We’ve even coined a term for this phenomenon:

TERA effect (n.)The sensation that TERA’s action combat has rendered other MMOs too boring to play.

We want you to tell us how you experience the TERA effect!

Tweet how you feel the TERA effect with the hashtag “#TeraEffect” for your chance to win a free Summer Shades bundle!

Each day from August 17 to 28, we’ll select up to ten of our favorite #TeraEffect tweets as winners. If your #TeraEffect tweet is retweeted by @TERAonline on Twitter, you have been selected as a winner, and your code for a free Summer Shades bundle will be direct messaged to your Twitter account from @TERAonline immediately.

Help us spread the word of the TERA effect! Tweet your #TeraEffect experience today!

Rules:

Each participant can be selected only once as a winner during this contest. This contest is also bound by the official TERA contest rules.
Remember the potions and rest XP! Good luck!
Yep, BestBuy.
We looked into making our login sessions longer, but we always want to be on the more cautious side when it comes to security, so we aren't actively working to increase the time for now. As you guys are know, we use single sign-on mechanism for our forums and currently the regular time out is set to 4 hours. But we are aware of our community's wish we will continue to think about this.

We are also working on getting the official fansite kit on our official page, we are going through QA testing because we had a download problem.
Let's stay on track here, and please stop the personal insults. Post your opinions with respect.

Thank you.
We will be performing a server maintenance for all servers on Tuesday, August 21 at 6:00AM Pacific. All PvP and PvE servers will be taken down from 6:00 AM to 9:00 AM Pacific time.

During this time, we will be working on the Argon Queen patch!

All servers will be unavailable from 6:00 AM to 9:00 AM PDT.
  • Arachnaea
  • Basilisk Crag
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Feral Valley
  • Freeholds
  • Frost Reach
  • Jagged Coast
  • Serpentis Isle
  • Valley of Titans

For server status, please refer to the Server Status page. Thanks for your patience!
We will have a store email system maintenance this Sunday (8/19) for approximately 4 hours, beginning at 5:00 AM PDT. During the maintenance hours, our purchase confirmation emails will be put in a queue until the end of maintenance. Once the maintenance is complete, all queued emails will be sent to you automatically without any action required on your part. The only affected emails are store-related confirmations and you will still be able to purchase from En Masse store.

Scheduled Store Email System Maintenance

Date: August 19, 2012
Hours: For approximately 4 hours starting at 5:00 AM Pacific Time
Affected Email Notifications: En Masse Store-related emails (order confirmations)

Thank you for your patience.
It will be how the current Instance Matching System works, PvE and PvP servers separately). ^^
Very well written and organized. Thanks for sharing this!


Structured PvP is now a reality with TERA’s battlegrounds! Seize field objectives and slice into the opposing team. Build teamwork, blow off steam, and earn valuable gear.

Fifteen-player teams prepare you for the big battles to come in the Argon Queen update. Fight in Fraywind Canyon to raise your ranking and hone your combat skills.

Want to know more? Check out our Argon Queen preview page.


You can also view this information on our blog.
Necro'd post. Locking
[Locking this thread now, it is off-track and full of personal attacks. Please keep on topic and respectful discussion in the future.]
Welcome, Fogger! I also encourage you to check out your server subforums and guilds! Gaming is always more fun with friends. :)
There was some backend coding work done in the Argon Queen patch that should help. We'll also keep an eye on this after the patch.
And here are the contest winners!
I am really hoping more of the folks who entered the contest will share their screenshots on the forums. There were so many great ones, after the first round of selection process we ended up with 40+ shots we really liked. Then we had to trim the list down over and over again.

(Naga Clawriders. ^_^)
I threw a wish in the well. Ask me, I'll actually tell.
I looked to the original post as it was made. And now this thread is in my way.
I'd trade my soul for consolidated threads. Pennies and dimes for constructive feedback.
I wasn't looking for this. But now the replies are in my way.


It’s been a summer to remember across the world of TERA, with players fighting BAMs, chasing down summer loot boxes, and just lookin’ good on the beach.

Check out your fellow players having fun in the sun in our summer roundup and find out who won the screenshot contest on our blog!
Thank you for sharing these! Always could use more gold myself. :)
>_<
Locking thread
Closing thread
Keep it respectful, folks.


Start your visit in the besieged town of Acarum among the hamlet’s cheerful villagers. See Tempest Reach’s famous frozen waves and undead pirates. Climb scenic Mount Tyrannas and fight the amani traitor Kaidun’s rebel army. Enjoy quaint hospitality in the Citadel of Torment—we recommend the Necromancer Tomb—and ski cross-country in Frostreach through hostile wendigo territory. More experienced tourists will enjoy Suryati’s Peak. Come for the argons; stay for the brainwashing.

Plan an unforgettable journey of bone-chilling terror with our Westonia game guide.


You can also view this information on our blog.
No call out threads and watch the images with offensive words.
We are aware of the request and it is our goal to have more frequent nexus times as well. Looking at the data on economic impact, the rewards are significantly more than what we would like from the nexus experience and we want to balance that better before we increase the frequency. We are discussing the ways to do so, so please know that we haven't forgotten or overlooked this!

(Most of the time I can't make it either.. ^_^)

Minea on 08/10/2012, 10:06 AM
Hey guys, just wanted to let you know that the wish for more nexus times is not forgotten or overlooked. We are working on a way to address its impact on economy and once we figure that out we will be able to increase the frequency. Currently the economic rewards from nexus are out of proportion and we want to fix that first, especially because our game economy is still quite young compared to some other territories and we want to be more cautious.
Thank you for the screenshots, all! We will announce the screenshot contest winners this week along with the pictures we took at the Beach Bash! :)
We're planning to announce the winners this week! :)
There are a number of enchanting threads that already exist, there isn't a need to create more. Closing this one.
Grats!! :D
Guys, let's keep the forum free of disruptive and dramatic threads. Help us better TERA by giving us constructive feedback and suggestions.

And no personal attacks.
Let's consolidate the threads on the same topic. This is the 3rd thread on the first page.
You should be able to close it by deselecting the UI in controller configuration menu. In chat window, /controller will bring up the menu. :)

In case you want more information: FAQ
I am intrigued but slightly disturbed by this pageant...
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking
This topic has already been closed before. Locked.
Epic screenshots like this belong in the Art & Media Forum. Moving thread...


Only the bravest dare to face down Shandra Manaya—all god, all argon—as she sits on her mechanized throne. You haven’t faced a test like this before. Make no mistake: this boss is tough.

If you win, you’ll earn some of TERA’s most powerful gear. But if you lose, who knows what metallic horror Shandra Manaya will transform your corpse into?

See whether you’ve got what it takes to dethrone the argon queen and end the Argon War. Check out our Argon Queen page for more info!


You can also view this information on our blog.
Discussions on the forum should be in a constructive and respectful manner. Most of this thread is derailed posts, disruptive and some quite disrespectful and out of topic. For TERA-related discussions, help us better the game by giving us constructive feedback.
Please keep to the topic at hand and stop insulting each other.
The correct date to level up to 60 is August 20. So ding 60 by 11:59 PM Pacific Time on August 20.

I have updated the original post, sorry for the confusion, folks!
Really bright, summery screenshots! Good job! :D
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.

closing discussion
Espei on 08/14/2012, 01:12 AM - view
The game needs more Barakas.


/agree
We've looked at this (from community feedback during closed beta tests) and asked about it, but unfortunately this is something that requires a lot of support from the engine. This will also be difficult and take a long time to implement, so this isn't on top of the priority list. :(
Redirecting to a new pinned thread.
Edited by: Minea 2 minutes ago - Reason: link fail
The Argon Queen patch will be live on August 22 and the major contents of the patch (new skills, instances, battleground, etc.) are being updated on the Argon Queen Preview page. But in addition to those, we want to share more information on other changes that are included in the Argon Queen update. Of course, we will have more details in our patch notes and please note that these are subject to change as they are under development/implementation/testing.

In next week's patch, archers will have a larger target hit box for several skills along with a few other tweaks. The cool down time of all pre level 60 instance dungeons will be decreased to 10 minutes (5 minutes when using the Instance Matching System) and we will remove the party disband option to discourage unnecessary and random party disband occurrences.

The required amount of Practicum and Dire Badge to obtain glyph boxes will be decreased in Temple of Temerity. Also the incorrect stats on ice/fire items from Kelsaik's Nest hardmode instance have been adjusted accordingly (link to the detailed thread).

Other convenience tweaks include auto-dismount when trying to gather, climb or enter an instance, addition of general (world) and role play chat channels, and being able to use mounts in certain areas where you couldn't before.

We will have the full patch notes before the patch is released next week.
This thread has derailed from its original purpose. Thread locked.
Against Forum Regulations - "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.

Locking thread.
Against Forum Regulations - "Goodbye" threads. Please note, "goodbye" threads will result in immediate thread removal and the author's permanent suspension from the forums.
Closing this thread as requested since the question was answered.


Stock up on munchies and kiss your family goodbye. The argon queen is coming for you on August 22.

We know you’re prepared. You’ve been hunting BAMs. You’ve been killing gods. Now your wait is almost over.

Almost. But have you hit 60 yet? If you’re still pushing to reach 60 for your chance face Shandra Manaya, the argon queen, we’ve got a little more incentive for you.

If you reach level 60 before 11:59 p.m. on August 21, you’ll earn the following rewards:

Summon Monti: A scroll that brings a traveling merchant to you. (Carry more gold and less junk.)
Summon Dimon: A scroll that brings a crystal merchant to you. (Hey, accidents happen. Crystals break.)
Summon Phargo: A scroll that brings a banker to you. (Stow that phat loot you just got, or grab something you forgot.)
Summon Schwab: A scroll that brings a broker to you. (Manage those “investments” and get instant materials for upgrades.)

For more information on the summoning scrolls, check out our level 60 rewards FAQ.

If you want these great rewards, all you have to do is ding 60! The scrolls will be delivered to you when the Argon Queen update releases on August 22.


You can also view this information on our blog.
All servers will undergo weekly maintenance on Tuesday mornings starting at 6:00 AM Pacific. This scheduled downtime lasts two hours (8:00 AM Pacific). All PvP servers will be taken down from 6:00 AM to 7:00 AM Pacific, followed by all PvE servers from 7:00 AM to 8:00 AM Pacific.

The following servers will be unavailable every Tuesday from 6:00 AM to 7:00 AM Pacific:
  • Basilisk Crag
  • Feral Valley
  • Jagged Coast
  • Valley of Titans

The following servers will be unavailable every Tuesday from 7:00 AM to 8:00 AM Pacific:
  • Arachnaea
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Freeholds
  • Frost Reach
  • Serpentis Isle

For real-time server status, please refer to the Server Status page. Thanks for your patience!
Do NOT call out players on these forums. Thread locked.
Let's keep the forums on topic, meaning on TERA.

If you have questions or concerns on the forum itself, contact us through a PM.
I've also made the same mistake before (>_<) and what SeraElf said should work.
Locking. Spam.
Hey guys, thank you again for letting us know with the details. This will be fixed with our next patch. Here is more information on the stats.

Current stats:

Ice Talons --
Frostpar Defend up to 36,971 damage using the Stand Fast skill
Icewing Defend up to 20,076 damage using the Axe Block skill
Pillar of Ice HP recovery of 4,464
Rimetorch HP recovery of 4,152
Fire Talons --
Emberspar Defend up to 36,971 damage using the Stand Fast skill
Firewing Defend up to 20,076 damage using the Axe Block skill
Pillar of Fire HP recovery of 4,464
Emberneedle HP recovery of 4,152

In our next patch,

Ice Talons Defend up to 42,548 damage using the Cross Parry skill
Frostpar Defend up to 49,001 damage using the Stand Fast skill
Icewing Defend up to 26,608 damage using the Axe Block skill
Pillar of Ice HP recovery of 5,468
Rimetorch HP recovery of 5,086
Fire Talons Defend up to 42,548 damage using the Cross Parry skill
Emberspar Defend up to 49,001 damage using the Stand Fast skill
Firewing Defend up to 26,608 damage using the Axe Block skill
Pillar of Fire HP recovery of 5,468
Emberneedle HP recovery of 5,086
Couple of quick clarifications:

Our plan is for the NA battlegrounds to be open 24/7 all day, all week, all year. That being said there are a few bumps in the road to this planning we are still working out. Currently because the KR system is only opened limited times, there is a natural cap in the amount of BG rewards you can earn. By opening the system up 24/7 we are not using the natural cap, which opens the door to abuse.

BHS is currently working on getting a cap system put in place so we can have the BGs open 24/7 without the potential for abuse or creating a severe discrepancy between who plays all the time and who doesn't. Until that system is in place (shouldn't be too long after The Argon Queen update) we're working on balancing the number of points you can earn to accommodate for a 24/7 un-capped battleground.

Again, our end goal is 24/7 BGs open all the time cross servers, so matches shouldn't be hard to find no matter when you play. We're just dealing with balancing the point system until we can implement the daily point cap.

Thanks,
-Chager
...wait. You're saying google translate is wrong and we aren't getting "The remains of four ancient prostitutes?"

dangit.
What Blankie and Xicor said. :)

It is the lancer's Prestige Weapon Skins. (Prestige Weapon Skins were replaced by Whimsical ones.)

Non-human translations tend to not work too well with Korean and English because the language structure is very different.

I don't think I've ever seen that many vanarch mounts in a line before. And the one with a ship in the background! Very cool. :)


Shandra Manaya and her inner circle of lackeys call Argon Corpus home. To get to the argon queen, you'll have to fight your way past Meldita, the Eye of Manaya, and a host of other mechanized horrors.

Somewhere within Argon Corpus, you’ll find a path that leads to Shandra Manaya herself—but can you survive that long?

It’s up to you to find out. See our Argon Corpus page in the Argon Queen guide for more!


You can also view this information on our blog.
Against Forum Regulations - "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.
Locking Thread.
Hey all. Just wanted to let you know that I moved this thread to the Off Topic Tavern
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking.
Congratulations, Varien! Blessings to you and your family! Although it already sounds like you guys are mighty lucky with 9-minute record! Please relay the best wishes to your wife and daughter also. :)
Having a hard time deciding which one of your characters would look best in a swimsuit? If you need more time to make that decision, we've got you covered!

We are extending the sale of summer items from the En Masse store until 11:59 PM Pacific Time on Thursday, August 16.

This means you can try on all of the summer items during the Suit Up for Summer event and still have a few extra days to get one from the store!
Me too, actually. ^_^;;


Here is a FAQ page on TERA's 7-day Trial.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.

Locking
rocdog on 08/10/2012, 11:27 AM - view


Why not get rid of the leader position for IMS groups altogether? We don't need to designate one person to mark mobs, you know. And we don't need to change loot rules, ever, in IMS groups.

Ever.


That is something we can evaluate a little more down the line. For now our main goal is to remove the annoyance caused by someone kicking a party member with unjust reasons or holding the group hostage with poor loot rules.

I think a party leader still retains some value as it assigns someone to mark focus targets for everyone and (hopefully) actually lead the group :P

This is something that we are certainly aware of. While I can't put your concerns to wrest with a solid "Yes" or "No", I can say that we are looking into this for sure. It is something that we get a lot of requests for, so it's on our radar :)
We completely agree that this is an issue. We are implementing a "vote to kick" function as well as a "Vote to change loot" rule for parties in the future. The power of a party should not be in complete control by the party leader, but rather in the hands of the party as a whole. :)
Hey guys, just wanted to let you know that the wish for more nexus times is not forgotten or overlooked. We are working on a way to address its impact on economy and once we figure that out we will be able to increase the frequency. Currently the economic rewards from nexus are out of proportion and we want to fix that first, especially because our game economy is still quite young compared to some other territories and we want to be more cautious.
Closing this derailed thread. I'll leave it in view so some of the relevant discussions can be read.

(And folks, some of us are at work. Let's not start talking about taking shots yet. :) )



It will be cross server (like Instance Matching System) and our current goal is to have it available for 24 hours. Right now we are working on a few adjustments to make sure it is not too easy or too difficult to earn the rewards.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.

Locking.
We'll have more information available as we get near the Argon Queen release date. :)
We like fishing too, but at the moment it is a low priority item and aren't actively considering it.

(Also this thread is quite old as it is from April.. I'm going to lock it so that it can rest in peace.)
Edited by: Minea 3 minutes ago - Reason: added more explanation
We work every day to make positive impact to TERA by delivering our community's feedback and the forums are one of the sources we gather feedback from.
Asmoday1232 on 08/09/2012, 10:13 AM - view
akohaxx on 08/09/2012, 01:39 AM
So what are the chances of robbing someone in game and actually succeding?
Would give money for the PKer to leave you alone?


EmE is working with an idea that for GvGs when you kill someone you take some of the gold they have on the account.

False information. We are not working on this. (And a warning for spreading false information.)


In spite of the sheer beauty of the region, dark mysteries and ancient threats await you in Essenia. The Mysterium works with the Valkyon Federation to clean up the poisoned land, while a handful of soldiers struggle to contain Thulsa’s legions in Essenian Crest. This province marks the start of your adventures on the continent of Shara, and the Essenia game guide can keep you on the right track.


You can also view this information on our blog.
*hugs the helpful people on Dragonfall* ^_^
We've got some interesting ideas here, keep them coming, folks!

(I'd personally love a minigame within a game within a game within ... wait, that's a movie. :))
Fluffikins on 08/09/2012, 03:57 PM - view
NullPointer on 08/08/2012, 11:23 AM
http://www.mmorpg.com/gamelist.cfm/loadNews/25197/Layoffs-Reported-at-En-Masse-Entertainment


Last comment on that page says "Korean news is reporting that EME laid off 25% of its staff (20 out of 80 staff members) due to not hitting their target of 20 million dollars profit in NA. Speculation is that BHS is restructuring EME to make way for FTP. When asked a representative from BHS; their response was "No comment".

Dat true?

Incorrect translation.

I am going to close this derailed thread. It has run its course.
(I'm going to move this to Off-Topic section, which would be more appropriate for this thread.)
As much as we'd all love to ride a giant dragonfly or float on cloud... this is not something that we plan to consider at the moment. ^_^

Also, it is against the forum rules to call out others (including En Masse) on the forums, so please create a more suitable and descriptive title in the future.
Edited by: Minea less than a minute ago - Reason: added the second half of the post
All servers will undergo weekly maintenance on Thursday mornings starting at 6:00 AM Pacific. This scheduled downtime lasts two hours (8:00 AM Pacific). All PvP servers will be taken down from 6:00 AM to 7:00 AM Pacific, followed by all PvE servers from 7:00 AM to 8:00 AM Pacific.

The following servers will be unavailable every Thursday from 6:00 AM to 7:00 AM Pacific:
  • Basilisk Crag
  • Feral Valley
  • Jagged Coast
  • Valley of Titans

The following servers will be unavailable every Thursday from 7:00 AM to 8:00 AM Pacific:
  • Arachnaea
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Freeholds
  • Frost Reach
  • Serpentis Isle

For real-time server status, please refer to the Server Status page. Thanks for your patience!
You bet they are :)
Minea on 08/09/2012, 10:56 AM - view
(Let's keep it on topic, folks. For discussions not related to the thread topic, we have General Discussions and other appropriate areas. :( )
(Let's keep it on topic, folks. For discussions not related to the thread topic, we have General Discussions and other appropriate areas. :( )
Against Forum Regulations - Excessive and direct reference to past, present, or future moderator action on the official TERA forums.
LOCKING.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
LOCKING
Please utilize the forums for constructive feedback on how to better TERA without disruptive titles/content and goodbyes.
Threads like this one are not helpful or add anything to the overall discussion on these forums.
Nice job!! Love castanics for their confidence!
Thanks for the support guys. As the thread title states it has been a tough day. As a company you hope to never have to go through these things and saying it sucks is an understatement. We are all very proud of what we, and those that left today, accomplished with TERA. We plan to continue to invest in TERA in both content and service and work towards publishing great new games as well.

You will continue to see many familiar faces around the forums and community including Chager, Minea, LongClaw, Treeshark, myself and others. We are still committed to TERA and you.
(Guys, remember to be respectful to everyone and follow the forum rules.)
Today, we had to let go of some of the great talent at En Masse Entertainment. While a tough decision, it was necessary as we prepare for the next chapter of our business. TERA has been a great launch for us, and we are committed to you guys, our loyal players. We’re taking measures to align the needs of our business to continue supporting TERA and preparing for our future. We are working with those affected by this transition, including offering assistance on new prospects within the industry/area. Rest assured this doesn’t change our plans for awesome game updates and support, including the huge Argon Queen update later this month.
Posting goodbye threads are against the forum rules.
Regardless of the contest, it was really nice to see the effort and everyone should be there at the Beach Bash! Celebrate summer before it slips away! :)
(Pinning this thread, hope it's okay!)
What a cute video to start the day! Thanks for sharing! :)
Please note that goodbye threads are against the Official TERA forum rules and will be removed/locked. Also don't create another thread if the original one has been removed from breaking the rule.
@Urchin, We recommend you to contact our Support team since the forums are generally used for TERA-related discussions and is not a guaranteed way to resolve support-related issues. Our Support team will be more than happy to help!
As mentioned, please contact our Support team. They will be more than happy to assist you!

(Also no goodbye threads please.)
Was really confused when I saw the title. :)
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Closing
Locking topic for offensive content and call outs.
Goodbye threads are indeed locked.
Please do not discuss forum moderation. If you have a question about the forum moderation send a PM to Batgirl or Minea.


You killed the death-god Thulsa when he tried to take over the world with his monster Kelsaik, but Thulsa had dozens of other schemes in the works. While working in disguise at the Mysterium in Allemantheia, Thulsa had direct access to the elven Core and its mighty power.

The Mysterium is concerned that Thulsa's research was more than a disguise—what might he have discovered?

It's up to you to find out. Check out our Sirjuka Gallery preview in our Argon Queen guide for more!


You can also view this information on our blog.
LMajors and SeraElf are correct. We are aware of this unintended change in our tooltip. Sorry for the confusion! :(
Welcome to TERA! We have a 7-day trial demo you can download to try it out. :)

Here is a step-by-step guide on how to get the trial activated, and it also lists the limitations (chat, broker functions, etc.)
08/07/2012, 03:09 PM @TERAonlineT @Soul2k3 Congrats!
The swimsuits are bankable for your alts' access, but they are bind on equip. Once you put it on your Elin, that suit belongs to that Elin.
Necroooooooooooooooooooo'd! And this is turning into a bash each other thread. Nono.
(Moving to Off-Topic)


Get ready for Akasha’s Hideout. TERA’s seventh instanced dungeon has thrills, chills, and brand new ways to die. Not one but five BAM bosses line up to keep players from recovering the Core—and for that matter, from getting out alive. And if you do manage to survive Akasha, try the super-elite hard mode to sharpen your skills and get even better loot! Check out the new Akasha's Hideout dungeon guide.


You can also view this post on our blog.
Necro'd post. Locking.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking thread.
Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
Locking Thread.
Feel free to repost this thread without the insults and the extremely non helpful title.
It is random and the item's enchantment level doesn't affect the chance of successful masterworking!
There's already a thread about this.
We'll be making announcements regarding Battlegrounds in the near future. ;) Hang tight just a little bit longer!
There are already many enchanting threads to post in. Also please ensure that threads have a place for useful discussion.
We're looking into this and a CS Supervisor willl be contacting you directly through a support ticket.
Arwydd -
I'm following up on this for you. I've pm'd you here for a little more information.

I'll watch for your reply.

Merry
Loved seeing NASA folks' reaction when it landed. So great that people feel such passion for their work. :)
LOVE the series (both book and TV), some people in the office introduced me. :)

I was also slightly disappointed at the less-fantasy-than-thought setting at first (HUGE Potter fan here), but it was just so great I didn't care anymore.

Oh, I have the GoT cookbook!! I've only tried one very simple recipe so far and it was a success. Will have to try more!
Keep it on topic and civil.
We have canceled the weekly maintenance hours scheduled from 3:00 AM to 5:00 AM PDT for Tuesday, August 7. All servers will be online and available during this time.

Our latest patch to stabilize the servers has been implemented last Friday, August 3. We will go back to having our regular maintenance hours next week.
Lots of great screenshots in this thread, don't forget to submit yours for the summer screenshot contest! (Accepting one entry per person!)
Dungeon timers for instances below level 60 will be changed to 10 minutes with the next patch.

Should be in the build coming in a few weeks... along with a few (wink wink) other additions.

Thanks,
-Chager
Disband will no longer be an option with the next build :)

Should arrive to a PC near you in a few weeks.

Thanks,
-Chager
Please remember that all posts need to be respectful and civil. No name calling.
Locking thread.
If you mean inverting to where left is right, and right is left, we don't support that. Unless you mean that debuff where you go in all crazy directions.

If you meant the Y-axis, then yes, yes we do.

https://tera-answers.enmasse.com/posts/17acaae029

"select system options (the gears) scroll down to mouse. Click the box marked reverse camera Y axis. Click apply then click OK."
Make sure you are logging (exiting) out of the launcher and then back in, to get the daily buffs.
This looks like a callout thread. I am locking it.
Locked. Callout thread.
I am locking this thread. it is a callout thread, which is against the forum rules.
I am locking this thread, trolling and comments that are not respectful to other forum members.
I am locking this thread, name and shaming, trolling, posts that are not respectful.

Do not restart this thread. Thanks.
Thanks for pointing this out, Destinysin. We'll look into it.
What Bygeorge said. (Thank you!)

Also if you get two of the identical swimsuits, you can stack their time by moving one swimsuit over the other one (stack) in your inventory. So by stacking 2 of the same swimsuits, they will last 60 days.

Our swimsuit FAQ pages are great to see all of these details. :)
We've opened up the contest to summer-themed screenshots between August 3 and August 14, 11:45 p.m. PDT to allow more folks to enter! The Beach Bash will be a great place to organize screenshot moments such as mass fireworks or /emotes!
All servers should be up and running now. Unpinning this thread.
It should be up and working now. Thank you for hanging in there while we resolved the issue. :)
It should be working for all now. Thank you for your patience.
We're working on this!

(Let's consolidate so you guys can get the information without checking multiple threads. Redirecting to this one.)
Edited by: Minea 3 minutes ago - Reason: Forgot to add that we're working to resolve the issue.
We're working on this issue.

(I can only post in one thread at a time. :))
We're investigating the issue, hang in there!
We're investigating this, folks! Serpentis Isle and Celestial Hills just got back up.
Could you guys try exiting the launcher completely and restarting it? The servers are up except Serpentis Isle which we are still working on.
No call outs. Thread closed.
Last warning. Stop it. Let the thread continue on topic.
We will be restarting the servers from 6:15 PM - 6:45 PM PDT to address this issue. (The original post is updated with the new information as well)
We will be performing a server restart for all servers on Friday, August 3 at 6:15 PM Pacific time. All PvP servers will be taken down for a restart on Friday, August 3 from 6:15 PM to 6:30 PM Pacific, followed by all PvE servers from 6:30 PM to 6:45 PM Pacific.

We will be restarting all servers to address the server instability issue.

The following servers will be unavailable on Friday, August 3 from 6:15 PM to 6:30 PM Pacific time.
  • Basilisk Crag
  • Feral Valley
  • Jagged Coast
  • Valley of Titans

The following servers will be unavailable on Friday, August 3 from 6:30 PM to 6:45 PM Pacific time:
  • Arachnaea
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Freeholds
  • Frost Reach
  • Serpentis Isle

Thanks for your patience!
Keep the posts respectful.
Here's our FAQ with a lot more information:

https://tera-support.enmasse.com/app/answers/detail/a_id/469/
We are aware of this and will be bringing it back up shortly.


Starting at noon PDT today, rush to the beaches and coasts of the world of TERA! You might find some special boxes with fireworks, scrolls, potions, and swimwear—perfect for your summer adventures.

And the En Masse Store has you covered, too. Whether you’re on the beaches of Mistmoor Island or Balder’s Refuge, don’t get caught unprepared. You’ll want an array of sunglasses to look cool while you keep cool, and a swimsuit to show off your fearsome beach body. (And remember, it’s TERA, so some armor and weapons would be smart, too.)

We’ve even added some special achievements to TERA for the occasion. Kill a BAM or take a swim in beach wear, and you’ll make progress toward the Hot Fun in the Summertime achievement (which comes with an in-game title and some permanent sunglasses).

The "Suit Up for Summer" event lasts until August 13, so reach the nearest beach today!
Don't use the forums to call out players. Thread closed.
Update:

We have identified the cause and are testing the fix. After we verify it, we will be implementing the fix.


-------------------------------------------

Currently our instance and dungeon servers are unavailable. We are aware of this issue and working to resolve it as quickly as possible.

You will be able to enter and interact with the world but will not be able to use the instances and dungeons.

We will update you as more information become available. Thank you for your patience!

(Copy thread from the update thread in General Discussions.
Pop goes the weasel.
When the voting period ends at 5:00 PM PDT today, the data available from Election Leaderboards will reset and become unavailable to public until next week. We plan to bring them back up sometime next week and the data will be viewable again.

We are currently working to have the election data displayed until the next registration period begins.
Added another update: we are currently testing the fix and will be implementing it after verifying the fix.
We are testing the fix right now, after we verify the fix we'll implement it. :)

Added an update to the original post as well.
Edited by: Minea 3 minutes ago - Reason: added the second sentence
Call out thread, locking now.
So, we don't just referee. There are weekly meetings between the community team and the production team as well as the production team DOES read the forums. Just because we don't always comment, doesn't mean we aren't watching.

One of the reasons we don't insert ourselves into conversations that much is we prefer to let our users have an organic experience as much as possible (while still adhering to the ToS and having constructive discussions). It's also interesting to see how conversations and discussions evolve and sometimes those evolutions don't happen when the discussions are guided by an employee or an employee posts in the thread.

We also have pretty demanding work schedules (meetings are a necessary evil) and it's not always a good idea to jump into a conversation when you have to be away from your computer for awhile.
Added the information to the original post that the instance servers are currently unavailable and we are working to resolve the issue. (This information is also available in General Discussions's pinned thread.)
This is due to the instance servers being unavailable at this time. :(
We're aware of the crash and are working to get the server back!
Valley of Titans is unavailable at the moment, we are working to get it up!
Currently our instance servers are unavailable. We are aware of this issue and working to resolve it as quickly as possible.

You will be able to enter and interact with the world but will not be able to use the instance dungeons.

We will update you as more information become available. Thank you for your patience!
Necro'd. Locking Thread.
keep it civil in here.
I really don't see any reason to close or lock this thread yet. As long as conversation stays constructive - there's no reason to lock it down. :)
Hey all,
In regards to the OP's concerns, if you buy a swimsuits for a race, it comes with 3 separate colored swimsuits. (as someone pointed out earlier) They are BoE so each of your characters can use one of them. Please keep in mind that the items in the store are race and gender specific.

I hope this helps!
Keep it respectful, folks.
We want to address some observed instance server instability issues. :(
We will be performing a server restart for all servers on Friday, August 3 at 12:30 PM Pacific time. All PvP servers will be taken down for a restart on Friday, August 3 from 12:30 PM to 12:45 PM Pacific, followed by all PvE servers from 12:45 PM to 1:00 PM Pacific.

We will be restarting all servers to address some observed instance server instability.

The following servers will be unavailable on Friday, August 3 from 12:30 PM to 12:45 PM Pacific time.
  • Basilisk Crag
  • Feral Valley
  • Jagged Coast
  • Valley of Titans

The following servers will be unavailable on Friday, August 3 from 12:45 PM to 1:00 PM Pacific time:
  • Arachnaea
  • Blightwood
  • Celestial Hills
  • Dragonfall
  • Freeholds
  • Frost Reach
  • Serpentis Isle

Thanks for your patience!
They will be chests that spawn in the world, sorry about the confusion! We've updated the event pages and added a clarification post in the original Suit Up for Summer thread:

Minea on 08/03/2012, 11:45 AM
Hello, folks. The Suit Up for Summer page has been updated to reflect the correct information. Instead of operating like the Raiders of the Lost Eggs event, Suit Up for Summer makes special event boxes spawn in specific zones. This means that the crystals aren't one of the dropped items and we have a higher rate of swimsuits dropping. Sorry for the confusion it caused!

Also to add more clarification from the questions asked in this thread, the 30 days are calendar days and the timer does not start until the boxes are opened.
Hello, folks. The Suit Up for Summer page has been updated to reflect the correct information. Instead of operating like the Raiders of the Lost Eggs event, Suit Up for Summer makes special event boxes spawn in specific zones. This means that the crystals aren't one of the dropped items and we have a higher rate of swimsuits dropping. Sorry for the confusion it caused!

Also to add more clarification from the questions asked in this thread, the 30 days are calendar days and the timer does not start until the boxes are opened.
Please do not continue to repost previously locked threads.
Good bye threads aren't allowed.
http://tera-forums.enmasse.com/forums/rules-guidelines/topics/Official-TERA-Forums-Rules
If your previous thread is locked, please don't create a copy thread. Please refer to the Rules of Conduct and the Official TERA forum rules. Following these are requirements to post on the forums.
I left a reply to the other thread after seeing your post there.

Minea on 08/03/2012, 10:25 AM
The dates are preview information release dates ("Check back on the above dates for preview info!") and the Argon Queen content update is scheduled for sometime in August! It will have all of the mentioned contents and we will have more specific information on the date.
The dates are preview information release dates ("Check back on the above dates for preview info!") and the Argon Queen content update is scheduled for sometime in August! It will have all of the mentioned contents and we will have more specific information on the date.
Stick to topic and keep it respectful please.
The buffs from using the Instance Matching System is temporary until the Argon Queen content arrives, it is a part of several different measures we're taking to get everyone prepared.
You have already posted this question in another thread. Locking.
You have already posted this question elsewhere. Locking.
You have already posted this conversation. Locking.


The queen of the argons is here and ready to see you put in the ground. To help you survive this BAM among BAMs, TERA’s tank classes have been training some new tricks!

Lancers, bastions of defense, have learned new evasion and retaliation skills. Swift-striking warriors have some dirtier tricks and also gain an important block skill.

Keep watching our Argon Queen page to make sure you’re up to date on the latest tips and tricks for taking Shandra Manaya down!
Please let the dead thread rest in peace.
Awesome! -- Good job.
The larger size of this weapon skin in non-combat mode (vs. combat mode) was actually a bug in the previous build. The bug is now fixed and the sizes are identical in and out of combat.
We're working on having a world chat channel, folks. Hoping to get it in in August.
(Moving to Off-Topic)
We have a support page on queuing as a warrior for the Instance Matching System, and you will be able to choose a tanker or damage dealer role. :)
I would recommend you to contact our Support team to check the progress. You can chat, call, or submit a ticket. They will be happy to assist you!
Locking per request.
[Hello, this post has gone way off topic so I'm locking it now. For those commenting please be aware that goodbye posts are not allowed on the forums. Thanks!]
This discussion went off topic and downhill fast.
Too many personal attacks. Thread closed.
Let's be respectful when we post please, even if we disagree. Thanks!
Topic not really needed as it defames a whole class.


It’s summer, and we’re celebrating in TERA with a beach party and contest! Come to Mistmoor Island—don’t worry, we picked a spot with no clawriders on it. Hit the beach wearing swimwear from our Suit Up for Summer event and take some cool beach party screenshots. We’ll award three lucky winners the Whimsical Weapon Skin of their choice.

Details

The party starts Saturday, August 11 at 7 p.m. PDT and lasts until 8 p.m. Follow the map above to get from Vindicator Basecamp to the Desolate Coast party site. Hang out, pose, take shots, and socialize.

  • Take fun shots of yourself and others at the Beach Bash. Make sure your shots feature beach attire—suits, sunglasses, and so on. There can be some folks in armor, but come on! It’s a beach party!
  • No editing, please—just raw shots from the game.
  • Keep your shots under 4MB in size and in .GIF, .JPG, or .PNG format.
  • Email your favorite screenshot to community@enmasse.com. One entry per person, please!
  • You must send your screenshots by Tuesday, August 14 at 11:59 p.m. PDT. Screenshots sent later will not be entered in the contest.
  • All standard En Masse contest rules apply.

Prizes

Each winner may select any one weapon skin from our Whimsical Weapon Skins lineup!

Suit up and hit the beach. We’ll see you there!

Happy to hear that our Support team was able to help you with the issue!

(I was slightly confused with the first paragraph because I misread the thread title and thought it was about the best race for support role classes (i.e. priest and mystics) before I read the post. xD)
Seriously Necro'd thread.
Also - please review the Terms of Service, Bumping threads is against the TOS.
Non-constructive, call out thread. Closing.
Closing this good bye thread.
Hello folks, as you already know, En Masse is the NA publisher of TERA and manages the NA version of TERA.
This was due to our server restart to fix some issues we were having with character deletion and Balder's Temple.
Hissatsu on 07/31/2012, 01:37 PM - view
Do guild leaders get more points now per kill in gvg? it was mentioned 2 patches ago in Mineas post on the forums but i haven't seen it in any of the patch notes? what is going on with that? or is it already in game and I missed it?

We've updated our patch notes to include that, we apologize for the confusion!

  • When a guild master kills someone during a GvG competition for vanarch, the guild master’s team earns 3 additional points. Normal GvG battles are unaffected.
  • Since this is more about another game than TERA this has been moved to Off Topic.
    This thread is derailing into an attack thread.
    derailed.
    Necro'd thread.
    Reposting a previously closed thread - please don't do that.
    Quick update:

    We've found the lead pot and his gang of trees. Apparently he was able to engineer a coup of a datasheet and adjust several figures in his favor for taking over our servers.

    We've adjusted the malformed sheets, tested in QA and will be applying these within the hour. After that I will cook some baby trees (pine, I think), put them in a clay pot and throw it from our building window to display our dominance over them once and for all.

    Thanks,
    -Chager
    Hello folks, we will be having a server restart to correct this issue at 2:30 PM PDT today.
    We will be performing a server restart for all servers on Tuesday, July 31 at 2:30 PM Pacific time. All PvP servers will be taken down for a restart on Tuesday, July 31 from 2:30 PM to 2:45 PM Pacific, followed by all PvE servers from 2:45 PM to 3:00 PM Pacific.

    During the server restart, we will be fixing some issues with Balder's Temple instance and character delete timers.

    The following servers will be unavailable on Tuesday, July 31 from 2:30 PM to 2:45 PM Pacific time.
    • Basilisk Crag
    • Feral Valley
    • Jagged Coast
    • Valley of Titans

    The following servers will be unavailable on Tuesday, July 31 from 2:45 PM to 3:00 PM Pacific time:
    • Arachnaea
    • Blightwood
    • Celestial Hills
    • Dragonfall
    • Freeholds
    • Frost Reach
    • Serpentis Isle

    Thanks for your patience!
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion. Locking conversation
    Please do not necro post. Locking.
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.

    LOCKING THREAD.
    This sounds fun, thank you for organizing this!
    Boom! Stickyfied. ^_^
    A quick thanks for hosting these community events!
    Hey guys,

    I can sympathize with this. I've had my share of headaches and issues with disbanding and dungeon cooldowns. Good news is in a very near future build we will be tweaking this: instances below level 60 will get a 10 minute cooldown (we are trying to get it to trigger from first boss but no promises yet) and are also removing the disband group option so people can't get pissed and ruin it for the whole group.

    Sorry that happened Happy but changes are on the way!

    -Chager
    Best way to avoid the debuff is to run the entire thing and support your group :)

    Also, FYI we will be disabling the 'disband group' in an upcoming build so this won't work anymore. You'll have to play nice or play alone.

    Hey all,

    We were set upon by a gang of pots and trees and forced to make them more powerful and have more HP than any boss in TERA, ever. We couldn't help it and I for one support our new tree an pot overlords and look forward to their glorious reign.

    Okay.. seriously. We realize there's an issue with BT and are looking at the issue right now. We've got our QA team and all of our level 60's in house running it so we can gather info to diagnose exactly what is happening. When we have an update we will share with you what the issue is, what we're going to do to fix it and when we can expect it to be working right.

    In the meantime, thanks for hanging in there while we get BT sorted.

    Thanks!
    -Chager
    There was maintenance this morning, but your post seems to indicate you experienced the trouble after the maintenance was completed. If you are still experiencing the problem, can I get you to open a ticket with support so that we can get some more information from you?

    If you did not completely close the launcher and reopen it since last night's maintenance, please try that. It does not always show in the task bar when running, so try Cntrl-Alt-Delete, then Task Manager, and make sure it is shut down, and then reopen it.

    If you still have the problem, we're here to help!
    We are aware of these issues and are investigating now.
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
    Locking
    Necro'd topic. Locking.
    We've made some changes in our push to the servers. You should be able to log in after closing out your launcher client completely and then launching again.
    I'm not sure if the checksum error is related to our earlier problem - here is an FAQ about it:

    https://tera-support.enmasse.com/app/answers/detail/a_id/267/kw/checksum

    We'll continue to monitor the situation. Thanks.
    We should have everything working properly now. CLose your launcher client completely, and then relaunch.

    Thank you for your patience.
    We should have everything working properly now. Close your launcher client completely then relaunch it.

    Thank you for your patience.
    Just wanted to add a clarification that the instance matching system buff is temporary until we roll out the Argon Queen patch in August. We are encouraging folks to prepare for the Argon Queen.
    You can have up to 20 people for the nexus raid, we haven't changed the limit. :)
    We want—no, need—all soldiers to fight at their best. Facing the argon queen is a task for the strongest, most experienced combatants. To that end, starting on July 31 and ending when the Argon Queen patch goes live, the quartermaster corps will crack open the depots every day and issue special consumables (they’ll show up in the Item Claim menu). These items grant one-hour bonuses to damage dealt and experience points earned. You canʼt sell or trade them, but you can drop them in your personal bank (not the guild bank). These special-issue items will go out until the Argon Queen update begins.

    Canephora Potion: +12 percent bonus to damage dealt
    Cracker Confetti: +20 percent bonus experience from killing monsters

    These items become available after logging in, and the clock resets each day at midnight PDT. Once claimed, the items stay in your inventory or bank indefinitely, but unclaimed items expire after 365 days.

    This is just the beginning! Soldiers will also receive temporary damage, defense, and attack speed bonuses when they use Instance Matching to party up and tackle dungeons during the preparation phase for the Argon Queen. We’ve also increased the drop rates for all bosses in specific dungeons, so defeating them will prove even more rewarding.

    We will update you with more details soon!
    Just clarified it in another thread, ^_^

    Minea on 07/30/2012, 07:39 PM
    Currently our plan is to have the instance matching system buffs temporarily until we roll out the Argon Queen patch. :)

    We'll add more clarification on that tomorrow. Thank you!
    Currently our plan is to have the instance matching system buffs temporarily until we roll out the Argon Queen patch. :)

    We'll add more clarification on that tomorrow. Thank you!
    The new patch will be implemented at 3 AM PDT tomorrow morning, during our regular maintenance hours.

    We have a weekly maintenance from 3 AM on every Tuesday morning, but we try to give you as much notice we can for other urgent situations. xD
    We've been working on the next big content update for August at the same time but we are happy that we made July. Thanks to the QA and Production folks and also thank you for being patient with us! :)


    Tuesday is our favorite day! Why? Patch notes! There's some pretty awesome stuff in this baby, so check it out.


    All of our previous patch notes can be found here.
    Thread bumping is not allowed. Thanks.
    TERA forums, let's keep it TERA related.
    I looked at the Amazon page selling the game cards for SWTOR and didn't see reference to TERA. Would you please PM me in the forums with your details and I'll follow up.

    Game cards are something we are working toward but don't have in place today.
    Hello everyone. We would like to keep this thread open, to continue the discussion. Please keep your posts on topic and respectful. Thank you!
    This thread has run its course. Given the callouts, I'm locking it.
    Derailed. Locked.
    Locked. Calling out.
    Upon reflection, I am locking this thread. There is too much of a potential for deception, even with the disclaimer.
    Locking this, spam.
    Locking this thread for offensive content.
    Necro'd post. Locking.
    Against Forum Regulations - "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.

    LOCKING thread.
    [Hello, I am locking this thread now. The discussion seems to have covered all the bases and then swerved off track repeatedly. For the record, posting nothing but gifs and off-topic material time and time again is a violation of the rules. You can read those here, 2B: http://tera-forums.enmasse.com/forums/rules-guidelines/topics/Official-TERA-Forums-Rules. We appreciate your thoughts on this topic, thank you!]
    It's on our list of things to do!
    KTERA and our TERA are different, and we also haven't published the full patch notes or the complete list of what's coming, folks. We'll have more information as we get near the patch dates.


    Where can you find out more about new lancer and warrior skills, ten-player nexus raids, new dungeon challenges, battlegrounds, and a creepy shape-changing alien monarch? On the new Argon Queen Preview Page, that’s where.

    Check back often as new previews are revealed!


    You can also view this information on our blog post.
    There was an issue with the code, we've made changes and now Support can provide you the Mask that is single-character but bankable to be shared with alts across one server.
    Contact Support and we'll get you taken care of.
    Thank you for sharing your suggestion! This is certainly one of the possibilities we have, and we will be sure to keep it in mind as we continue to develop our forums.
    Folks, if you are an active TERA and newsletter subscriber and have not received the correct version of the bandit mask, please contact our Support team and they will be happy to assist you. You can even call or chat!
    Nope, there was no change in this week's regular maintenance. We will always include such changes in patch notes!
    It's on our event page!

    Participating zones include: Tuwangi Mire, Mistmoor Island, Cutthroat Harbor, Jagged Coast, Tempest Reach, Serpentis Isle, and Balder's Refuge.
    Khalith on 07/27/2012, 03:04 PM - view
    Just attempted to, if only to see if it could be done. So much for selling it. :(

    Working as intended.
    You're welcome!



    The newsletter emails are going out in staggered blasts, so some folks with get theirs before others do.
    The newsletters are going out in multiple blasts so some folks will get theirs before others do.

    To verify that you have subscribed to the newsletter, check your account under the Profile Management tab.
    Check your account under the Profile Management to verify that you have subscribed to the newsletter. In the meantime contact Support and we'll get you set up with the Black Bandit Mask.

    Teshura on 07/27/2012, 02:20 PM - view
    Recieved mine, also signed up withing the deadline, and it says subsribers only .... how else would we recieve the newsletter if we didn't subsribe for it? doesn't make sense :/

    BlissiB on 07/27/2012, 02:26 PM
    I was already signed up too and my code is also blurred...time to go to support :\

    pradaa on 07/27/2012, 01:47 PM
    I signed up on the 25th way before the deadline and my newsletter has bandit mask part blurred out and says subscribers only ;_;

    FredW on 07/27/2012, 02:49 PM
    I have a recurring subscription and I signed up before the deadline, but mine's blurred out like some of the other posters have complained.. Hopefully they'll be fixing that soon?


    For all players who have active TERA subscriptions and received the newsletter with the Black Bandit Mask blurred out, please contact our Support Team. Sorry for the inconvenience!
    Clarification on the Black Bandit Mask -

    it is a single-character item but it is bankable so you can trade it between alts.

    We apologize for the confusion in terminology.
    UPDATE: Although originally announced to be account-based, these item codes are single-use but can be banked for use by all of your characters on a single server.

    We're sorry for the miscommunication!
    Guys, every post needs to ne respectful. Remember the forum rules.
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion
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    Remember to keep every post respectful and civil, folks. We can have different opinions and preferences but no name calling or offensive language.
    We will be decreasing all pre-60 instance cool downs in August.

    @Keyral, D:
    It hasn't been sent out but it will be today. :)


    What’s more fun than castanics in chainmail? Barakas in bikinis! Update your apparel for the summer heat in our Suit Up for Summer event. New achievements! Fun prizes! Beach party! The event runs August 3–13. Go to our Suit Up for Summer page for details.


    You can also view this information on our blog post.
    It hasn't been sent out yet but it will be today! :)
    Unpinning this one. We have a new thread for the next patches up here.
    These are the highlights of the next two patches. First is planned to go live during the early morning maintenance hours on July 31st and the next one sometime in August. As always, please note that this post is meant to give you guys information before the full patch notes become available and are subject to change during development/implementation/testing. :)

    For the 17.34.04 patch, we have berserker tweaks which include certain skill's charge time adjustments and others for better class balance, and we will continue decreasing the warrior tanker buff from the Instance Matching System until they receive the new skills (as announced).

    For the instances, we've increased the item drop rate in some high level instances and slightly lowered the difficulty by decreasing the monsters' HP. Along with these implementations, the Instance Matching System buff will be in effect to help more players to reach level 60 in preparation for new instances in August. In Kelsaik's Nest hardmode, additional gear items will drop and Kelsaik's Ice/Fire Talons series items will be changed to bind-on-pickup to encourage experiencing the instance.

    To change the loot setting, the party leader must call for a vote, and if a party is disbanded after the matching is complete, the party leader will be the only one receiving the deserter debuff. These are changes to promote more cooperative gameplay in TERA.

    In August, we are bringing the new 15 vs. 15 battleground, post-Nexus raid and new instances. And while warriors will become more effective as tankers, lancers will have increased agility with new skills.

    Other changes with the August update will be the availability of all level 58 and below items as item remodel templates, decrease in cool down time in all pre-60 instances and more.
    Nothing yet here either. When we do start sending them out please be aware that it takes time for them to reach everyone. It may take a couple hours for everyone to receive them after the first ones get sent. So, if you see someone running around in game with their mask don't panic if you haven't received yours yet.

    Its a long list.
    Necro'd. Locking post.
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    We are looking at several items and why they are not bankable. Ruby Rims is on this list. I don't know when or if it will change, but this has already been mentioned to developers.

    You can trash them if you want to.
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
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    Armageddon on 07/26/2012, 09:33 PM - view


    Have you beaten Kelsaik Nest in normal yet?

    Reason I ask is because no one dose him. He is the hardest most stupidly tough boss in the game bars down and he is level 58. Lots of people have skipped that story and have no idea on what happened in between that and the argon wars.


    My personal opinion is there should always be content in any game that is just at finger tips length. Kelsaik is very tough. The encounter is about timing and group awareness. The entire group needs to act as one unit to win. I appreciate when a game makes something difficult.

    We have realized that players are not running this dungeon as much as the others as well. All I can say here is that there will be some incentives to do this dungeon very soon. As for making Kelsaik easier; I honestly don't know if that's going to happen. In my opinion, I think it should remain as is.

    I like the challenge.
    We have some information from the pinned thread (quoted below) and I've mentioned above that I'm preparing another one right now to post tomorrow before the patch notes tomorrow.

    Minea on 07/05/2012, 05:21 PM
    -snip-

    For the next patch scheduled in late July, some of the bigger pieces we are working on include the berserker class balance and a change that will require the leader to call for a vote in order to change the loot settings.
    Keep it respectful and on topic.
    There will be an exact date as a part of the post tomorrow. Sometimes we run into unexpected issues before, during and/or after delivery and testing that makes it hard for us to pin down a date first despite our goal. We wanted to be especially careful right now because we are all working hard to bring the next big content update in August which includes the new instances and battleground, Still, we don't want you guys to wait till August for a patch so we are trying to push it out in July.
    We said the next update will be end of July. I am working on the highlight post right now but I need to verify some stuff so that post will go up tomorrow, while we will have the full patch notes next week. :)
    We are working on the patch notes to be published next week and I am working on the patch highlights post. I need to verify some things though, so my goal is to post that tomorrow. :)


    On July 18, a group of friends known as Team GSG9 began an amazing charity marathon: to take a character in TERA from creation all the way to the level cap…without logging out. They created Winnebago, a popori lancer, on the Jagged Coast server. The live video stream of Winnebago’s adventure played constantly on En Masse’s big lobby TVs, and cheers regularly erupted as he advanced. Two people traded off playing Winnebago from the Island of Dawn to argon-infested Northern Shara.

    Six days later they succeeded. An impromptu party erupted in Kanstria as Winnebago turned in the quest that filled his final bubble. The many people watching GSG9’s live stream cheered. Supporters flocked in. GMs materialized. The goddess Velik even chimed in with a personal message.

    At last check, Team GSG9 exceeded their goal and raised $1225 for Child’s Play, a charity that improves the lives of hospitalized children by donating toys, games, and game systems to hospitals nationwide. The GSG9 MMO-a-thon is now closed for donations, as the team beat its goal of $1000, but you can still donate to Child's Play and support this good cause. And you can visit team GSG9 on their Twitch TV page.

    Everyone at En Masse congratulates you, Team GSG9! Thank you for sharing your journey with us!


    You can also view this information on our blog post.
    TERA forums - keep it TERA related please.
    It's still a good idea to sign up for the newsletters if you haven't yet, we are trying to make the newsletter fun and informative. :)
    Necro.
    This thread has turned into personal attacks and is completely derailed.
    Locked.
    Necro'd
    Or maybe we're working on it....... ;)
    Had to put my PR hat on for that one - sorry! ;)
    This thread is completely derailed and heading towards personal attacks.
    At this time, we have no announcements to make regarding changing our business model.
    (There's some PR speak for ya.)

    This thread has run it's course and is quickly derailing.
    You are free to leave feedback that does not contain 'goodbye'. It is also against the Official TERA forum rules to discuss moderation action.
    If you feel that you were mischarged, be sure to contact our Support team! They will be more than happy to assist you!
    hakumen9000 on 07/26/2012, 06:56 AM
    But I think SupportGuru does liaises for the players to the dev team.


    I am the Director of Customer Service. Yes, one of my roles is player advocacy. I am also customer. I have been 60 for over two months with natural progression - no GM super powers. I farm FoK and BT, I've failed and succeeded at enchanting, I have infiltrated a guild (who knows maybe yours), I do dailies, I work on crafting, run the nexus, and farm gold.

    We work on TERA every day. Do these changes happen as quickly as we would like? No, but we are listening and respect the feedback, suggestions, and criticisms. The good, the bad, and the brutally honest.
    Locking this thread as there is another one on this very topic here: http://tera-forums.enmasse.com/forums/general-discussion/topics/Forum-petitions-have-no-value.
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
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    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
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    Please don't call out and mock other forum members.
    There are other change the enchanting system threads out there, duplicate threads aren't needed.
    It's on our list of things to do for the next forum iteration. No set date yet, but that will be a big piece of the next forum update. Mentioned in this thread.
    We don't comment on moderator action.
    Please review the terms of service.
    http://tera-forums.enmasse.com/forums/rules-guidelines/topics/Official-TERA-Forums-Rules

    We're done here.
    Somentine on 07/25/2012, 11:30 AM - view
    I was actually more surprised at the fact that an EME employee had made it past level 30... unless, of course, he is just spouting what he read in another thread.


    I can assure you my quotes are based on personal experiences. *Warrior High Five*





    It's great that you guys are trying to help him through the tough times. :)

    I've asked our Support team and although there are some grey areas on macro use, it should okay in this case. Feel free to direct more specific questions that may be case-by-case basis to our Support team.
    Keep it TERA related.
    Xicor on 07/25/2012, 10:35 AM - view
    the gms in this game are all either too nice or too strict... ive had some of my friends test this... if you call the right gm through support, you can hack someone's account by just knowing their email address in a matter of minutes....it is almost pathetic how little security there is on accounts... on the website, and through the phone.


    We take security very seriously. If you have more details about this PM me.
    The black bandit mask will be account bound and bankable, so although you can only claim it once, you will be able to use them on all of your characters that are level 10 and above by accessing the bank.
    Thanks Keyral...a well thought out post. It has not fallen on deaf ears.
    Hayduke on 07/25/2012, 09:16 AM - view
    I'm sorry that you die to Kaprima's whirlwind attack


    Translated...
    If the scythe is pointed up and you don't block, dodge, or back step you're going to have a bad time.
    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.

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    CrypticNemesis on 07/25/2012, 08:39 AM - view
    Another question how much do they go for and how long would it take to farm the gold to buy the scroll in-game?


    They go for anywhere between 1500 and 2000 gold depending on the server. If you are level 60 you can get this in a few days of average play / farming or if you stick with it a day or two.

    CrypticNemesis on 07/25/2012, 08:39 AM - view
    And also what's the average gold can a player accumulate during their 1-60 leveling?


    This all depends on what you buy along the way. My first character to 60 had over 5000 gold, but I spent some along the way.





    The short answer is yes.

    Here's the long answer with the steps that you should do and in which order.
    1. Purchase game (required).
    2. Setup Subscription (required). This will give you 30 free days.
    3. Go in game and purchase chronoscroll through the broker.
    4. Apply chronoscroll.
    5. Cancel subscription before 30 days of free time is up.

    Once your free time runs out the Chronoscroll will kick in.

    Hope that helps, and welcome back.
    Chager on 07/23/2012, 11:03 AM - view
    Instance lag is something that we've identified as an issue and are working to fix it. In an update coming mid next month we've got some improvements coming in that should make this better to folks who are experiencing it.

    -Chager


    Locking thread as this is already being addressed. See Chager's reply.
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    Against Forum Regulations - Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
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    Locking thread. Spam.
    Thread locked due to necroposting.


    To celebrate the launch of our first monthly newsletter on Friday, July 27th, we’re giving away Black Bandit Masks to current TERA newsletter subscribers. Just a little something to show our appreciation for our players. To make certain you’re signed up, follow these simple steps:

    1. Go to account.enmasse.com and log into your TERA account.
    2. Click the Profile Management link at the top of the page.
    3. Under Notification Preferences, select Yes, then click Update.


    That’s it. Simple! Your item code will be included in the first edition of the newsletter, along with instructions for redeeming it.

    Note that these masks can’t be traded or sold, and are equippable only by characters level 10 and up. You must be signed up for the newsletter by 11:59 p.m. PDT on July 25th to ensure you get your Black Bandit Mask. So log in, make a few clicks, and stay informed and stylish all at once.


    You can also view this information on our blog post.
    I believe that's what we are trying to do, we will be sure to update you on this as the information gets finalized.


    We like to highlight the hard work and passion of our fans. Never fails to thrill us. Check out Tera Templates, created by Kestrel. We pulled up some virtual chairs, and asked Kestrel some questions about running a TERA fansite.

    1. How did you hear about TERA?

    I first found out about TERA by word of mouth. At the time I was looking for an alternative MMO to play since the one I was playing was growing stale, and I was quickly losing interest in it. I absolutely love MMOs. I'm not the kind of person who enjoys single player games for very long. They lack the social element that draws me in and keeps me interested. At first, I was a bit skeptical about TERA, thinking that it would probably be just another Korean grinder—but after I pre-ordered the game and played through the beta tests, I was hooked.

    2. What made you decide to create a TERA fansite?

    This project started out simply as a way for me to keep track of the different templates my tailor could make. I love looking at all the different armor sets that can be obtained by my character in any game I play. Not being able to specifically search for template items in the broker, I searched the web to see if anyone had posted the templates online. When I couldn't find any sites that showed me what the items looked like, I decided to try my hand at collecting screen shots of the templates myself.

    After the first few screen shots, I came to the conclusion that my guild mates—and others—might also find them useful. Coming from Celestial Hills (TERA's RP server), I knew that many people in the community like to change their character's outfits around. I gathered my screenshots and posted them online, to my web site. My intention was to create a place where all of the craftable armor sets could be viewed on each race. That way people could not only see what templates were available and what they looked like, but also how they could obtain them and what materials were needed to craft them.

    3. Is this a solo project, or do you have others helping you?

    I started this project as a personal endeavor, and for the most part it still is. Leveling up each crafting skill, creating the templates and taking the screen shots of them on each race ends up being a fairly time-consuming process. Thankfully, I have had some invaluable support from Sethala of the Feral Valley server in the provision of screenshots for leatherworking and armorsmithing. Without their help I would not have been able to open up those sections of the site so soon.

    4. What is your fansite’s focus, and how is it different from others? Your site’s biggest strength?

    Tera Templates is intended to provide people with a visual guide to the craftable templates that are currently available in the game. It is meant to be a resource for people who enjoy trying out different costumes on their characters, and want to know what to look out for. I think that the biggest strength of Tera Templates is that it covers every race, both male and female, and also shows you what materials are needed to make the item. This information should make it easier for people to work out what they want, and how to get it.

    5. What has been the most difficult aspect of creating a TERA fansite? Most rewarding?

    The most difficult thing so far is leveling the crafting skills required to catalog the sheer number of craftable items available. The most rewarding aspect is knowing that people are using the site and that it is proving helpful to them. It is very reassuring to know that the work that has been put into this is providing something that is useful to other players.

    6. What plans do you have for the fansite in the future?

    I have many plans for the site going forward. Firstly, I intend to delve deeper into each crafting profession and upload information on the higher level items for each craft. I would also, in due time, like to include some details on the templates that can be purchased from the vendors in the main cities.

    I'm hoping to expand the site by adding a small guide that will cover some details on the gathering aspects of crafting. It is an important part of crafting, and I think would fit in nicely with the rest of the content on Tera Templates.

    7. Anything you’d like to say to the fansite users? To En Masse?

    I truly hope that you find the site useful. If you have any feedback or questions, please feel free to contact me through the site. I'm always open to suggestions that can help me to improve the site to better serve the community.

    To En Masse: thank you for bringing us such a beautiful game,