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BigFatJerkMoogles on 08/05/2014, 03:16 PM - view
I demand a rename to Tempest Out of Reach.


Ba Dum Tsh
TR is back online.
Edited by: Solomon 4 months ago
There are no changes for patch notes.

Btw, all of our patch notes can be found here which includes last week's.
Edited by: Minea 4 months ago - Reason: including link to patch notes
See Treeshark's reply from last night here.

Also please follow the forum rules on avoiding callouts.
If you see a suspicious behavior regarding in-game advantages, please submit a Support ticket instead of creating a callout forum post as callouts are against the forum rules. Thanks.
This was completed.
I don't have the details yet for the buff event, but the last one was just in July.

We'll be sure to share more info later. :)


>> All I could think about when I saw the title. :)


On a more serious note, not everyone has the same definition of "PvP". The difference between PK and PvP themselves can be different for people. Aside from griefing, it will be a part of expectations on what can happen on a PvP server.
(Keep it civil and respectful, folks. A few folks in the thread are getting a bit too heated.)
(moving to Classes subforum)
This is a known exploit we are working to address.
These FAQ pages should be able to give you a bit more information.

Outlaw PvP
Infamy
Can you try deleting En.version and Live2-Launcher.version files and restart the launcher as an administrator? (Before you delete them, please copy both of them and save them on your desktop as a backup.)
We do forward our community feedback. We also have a lot of bilingual people both at En Masse and Bluehole Studio, me being one of them. (PR wouldn't be the department for this involvement btw, as they would deal with press and media. :))

TERA is a global game with many different regions. It is not always easy to incorporate all of their feedback. However, we do our best to communicate our community's feedback, which is a part of the reason we appreciate constructive feedback with suggestions.

So again, instead of going back and forth on whether this is important or not, let's focus on constructive feedback please. Thank you.
I made this post earlier and I've seen reports of people having success with it. Could you try this?

Minea on 08/05/2014, 02:40 PM
Can you try deleting En.version and Live2-Launcher.version files and restart the launcher as an administrator? (Before you delete them, please copy both of them and save them on your desktop as a backup.)
Yes, we review every report and take the appropriate moderation action. The moderation may not be immediate but we do go over all of them. If you see inappropriate behavior in-game, please use the in-game report function. Thank you.
Putting down the tentative time and date: Saturday morning on August 30

Yep, there will be a lot of PAX events/panels going on throughout the weekend, so we're trying to choose a date/time that will interfere less. It will also make it easier for Seattle-area folks who just want to drive up and stop by. :)

But you don't need PAX tickets to join us on this event! Really looking forward to seeing you all. :D
Edited by: Minea 4 months ago
While aiming with the mouse, I personally prefer to press the keys on the numbers or the function keys on the keyboard for skills. Setting up chain skills is also a good way to go through your skill rotations using fewer keys, and using a gaming mouse (I have a Logitech G600 at home) that has a built-in number keys on the mouse can be an option as well.
Edited by: Minea 4 months ago - Reason: grammar ^_^;;
Hello,

We will have a backend maintenance between 6 - 8 a.m. PDT on Tuesday, August 5. During this time, purchasing elite status may become unavailable.

If you experience an issue purchasing elite status during this time, please wait until it is complete and try again after the maintenance hours. This should only affect players who attempt to purchase elite status.

Thank you for your patience.
Edited by: Minea 4 months ago
Entezio on 08/04/2014, 04:23 PM
Wait so am I not supposed to be keeping my hand over the WASD keys when I'm fighting? I think that was my problem then lol

While I'm not sure if the way I play is the best, I do keep my hand over WASD keys, so I make sure to put the skills I need/use frequently on the left side of the keyboard so that I can reach it while moving around. :)

I really like the gaming mouse as it generally frees your left hand for movement. I probably should use it more efficiently. ^_^;;
How to change key binds :D
Hi, I wanted to stop by and clarify;

While prepaid cards can be used to purchase EMP, they cannot be used to purchase elite status.

This is because elite status is a recurring purchase.
Stclair on 08/04/2014, 05:18 PM - view
Will there be a web event coordinated with this for the folks that cannot attend?
It would be really nice to be able to look in on the proceedings : )

Hmm. We will definitely take pictures and possibly more, but so far no plans for synced web event or stream.
Nice video! Oh ho ho, maybe it's time to play my archer again... Maybe.... xD
We are working on it. TR should be back up in a few minutes.
Updates here: http://tera-forums.enmasse.com/forums/general-discussion/topics/TR-down-again-115934

Notices aren't sent when the servers go down unexpectedly. We send notices when maintences or planned outages happen.
(Moving to MT and pinning it. Good luck to all who enter! :) )
(Keep the thread on topic and free from personal attacks. Take this as a warning please.Thanks.)
We have not deleted any accounts, but I can't seem to find any previous accounts associated with your forum account. Can you check whether you have the En Masse account or by another publisher as Counterpoint suggested, please?
Etere on 08/01/2014, 03:58 PM - view
I did use a different email then what is associated with this account. Had to create a whole new account to post on here. I tried both NA and NU with no luck. Any way I could pm u the email that i used?

Yes, but through a PM please. We want you to keep your email address safe. :)

(PM'ed you btw,)
Edited by: Minea 4 months ago
Hey all!

Will you be attending PAX Prime 2014? Or are you in the greater Puget Sound area?

En Masse is planning to host a community meet & greet event in our downtown Seattle office during PAX Prime!

Tentative Schedule: Saturday morning, August 30

PAX tickets are NOT required for this meeting! This would be open to folks who can make it to downtown Seattle during PAX Prime weekend.

More information to come later, but it is already August and we want to gauge your interest in visiting us and our office! Let us know please!
Edited by: Minea 4 months ago
Adding link to the separate Seattle meet & greet event in our office! :)
Good Afternoon,

Tomorrow at 3p.m. Pacific, we will be happily previewing the new animal outfits, coming to a Valkyon Outfitters near you! I'll be stationed on AV, so I challenge you to try and reach the location I will be at.

As usual, immediately following TERA we will be streaming some ZMR at 4:30pm. ZMR is in open beta right now, so sign up for a FREE ZMR account at PlayZMR.com and come play with us :)

See you at 3p.m. Pacific on our official twitch channel!

-Tonka
Really helpful and friendly information here, especially since I have a level 58 priest I'll be pushing to gear up soon. ;)

Thank you, Solutions and Serenade! And welcome back, Somniare!


(Also moving to Priest section of the forums)
Edited by: Minea 4 months ago
TIL that I am indeed not a time lord.

(Fixed the time in post, will fix the webpage too. Thanks!)
Operative on 07/31/2014, 09:57 AM - view
Do skyring(solo) also get double credits?

Yes, solo queues for 3v3 also get double credits during the power hours.
We look at the Official TERA Forumsas an extension of TERA and we want the experience to focus on TERA. :)

I've seen other forums where everyone is able to upload avatars and/or use signatures, and I think our forums look much cleaner and more focused.

(Btw, I wouldn't worry about English, I don't think I would have known if you haven't mentioned it. Also English is my second language as well. ^_^)
If removing the en.version file and exiting/restarting the launcher hasn't worked, can you try the following suggestion please?

1. Exit the TERA launcher
2. Open Task Manager
3. Close all TERA-related programs including TL.exe.
4. Clear appdata. The default location is C:\Users\yourusername\AppData\Local\TERA\


Valkyon Federation authorities released a statement regarding the looting and pillaging of various valuable items from the Federation National Bank. Early indications point to slimy caiman thieves being the culprits. It seems these caiman have learned from their past mistakes, and this time they are hiding their loot in blue boxes all throughout the world of TERA.

Find these boxes, and break them open to recover the stolen items. Within you'll find many useful items, including:

• Campfires
• Panaceas
• Pet treats
• Firewood
• Fashion coupons
• Various rare charms

You also have a rare chance to receive:

• Alkahests
• Semi-enigmatic scrolls
• Master enigmatic scrolls
• Complete crystalbinds

The recovery begins Friday, August 1, at 11 a.m. PDT and will end on Monday, August 4, at 11 a.m. PDT!
Edited by: Minea 4 months ago - Reason: fixed an error on potential drop
Good morning,

quoting Singlebear from a previous thread on this topic:

SingleBear on 07/25/2014, 02:58 PM
The Joy of Partying buff has an aura like effect that increases the parties loot percentage on drops while near each other and near an appropriate mob. This does not necessarily mean you get twice as much loot. It means the chance of an item dropping increases. We do not discuss specific drop rates, but for example: if a drop has a 10% chance of dropping and you have the 100% JoP buff, the item now has a 20% chance to drop. If an item already has a 100% chance to drop and you have the 100% JoP buff, the item will have a 100% chance to drop.

As long as dead players do not rez outside the instance during the encounter, the Joy of Partying percentage should not change. When players die they will no longer APPEAR to have the buff because the player is dead. Dead people have no buffs. However, the players that are still alive can mouseover their buff and should still see the buff remains at the appropriate percentage. Meaning, dead players, assuming they are still in the instance and have not rezzed in town, will still contribute to the overall buff.

When dead players are rezzed, the Joy of partying buff displays once again and will trigger the Joy of Partying message for all members. This does not mean it has affected the percentage or that you were operating under a lower percentage. It means it refreshed at the same percentage and triggered the system message.

EME has tested the buff's operation and has been unable to reproduce the issue reported. We have requested BHS review the buff and confirm drop rates are appropriately affected. BHS replied that the buff is operating as designed in their build and the build they sent us.

If any player believes they have experienced an issue with the buff, we would really love to get a record of it so we can provide the findings to BHS. Please contact our customer service with the time of your encounter and all party member names. Our customer service will then pull the loot logs from your encounter so that EME and BHS can review them.
(Moving to AV subforums for more visibility among AV players. Good luck!)
I think it's time to close this thread as the question has long been answered and the discussion is becoming non-constructive.

As we've mentioned, we are under a lot of tickets right now but are trying our best to respond as quickly as possible. We appreciate your patience.
Hello all,

Here is what we are currently planning in terms of community events for the months of August and September.

Please note that these tentative plans that are subject to change and may not be in chronological order. We will share more information as the dates get closer. :)

August & September

• Battleground power hours
• Weekly Twitch streams
• Blue Terron Box Hunt event
• Loading Screen contest
• Buff event
2014 Community and En Masse staff meetup/office tour (Saturday morning, August 30)
• Cosplay contest announcement
• Pirate Day event
• Guild Fair
• Improved BAM spawn event (pending testing)
• Start planning for: Extra Life charity event and 2014 Canyon Clash Tournament
Edited by: Minea 4 months ago - Reason: En Masse meet & greet event at our office is tentatively scheduled for Saturday morning, August 30.


Power Hour is taking summer by storm! Jump into Champions’ Skyring or Fraywind Canyon from 5–10 p.m. on Monday, Wednesday, Friday, and Sunday nights in August, and earn double credits.

Check out the schedule for the month of August:

Friday, August 1–Sunday, August 3: Champions’ Skyring
Monday, August 4–Friday, August 8: Fraywind Canyon
Monday, August 11–Sunday, August 17: Champions’ Skyring
Monday, August 18–Sunday, August 24: Fraywind Canyon
Monday, August 25–Wednesday, August 31: Champions’ Skyring

Edited by: Minea 4 months ago - Reason: fixed date typo
This was probably when we were performing the weekly maintenance. Please note that our regular maintenance is every Tuesday morning, approximately from 7 a.m. - 9 a.m. PDT.
(If you have comments on moderation, PM me as discussing moderation is against the forum rules. And our forums have an automatic locking system 30 days after the thread has been active, this may be what you're noticing.

Also, remember to keep your comments constructive and free of inflammatory contents. Thanks.)
Currently we are definitely slower than we'd like to be in terms of response time due to the sheer volume of tickets we've recently received as stated on the Support page. We're doing our best to reply as quickly as possible so hang in there please! :)
All servers are open and I was able to log in as well. Can you try exiting completely and restarting the launcher please?
Hello Saponh,

Some bugs are complicated, some are not. We try our very best to respond as quickly as possible, but I'm afraid our turnaround time is quite a bit longer than we want it to due to the volume of tickets we've recently received. If the bug you're experiencing is not fixable by us, we will also communicate that through your ticket.

Constructive feedback on Support Team are always welcome, especially because we are human and we make mistakes sometimes. But please note that the best way to give Support-related feedback is through tickets so that we can easily track the issue/tickets your feedback is based on. Also please remember to keep all of your posts constructive and free of inflammatory content. If you have comments on forum moderation, PM me please as it is against the forum rules to discuss it. Thanks.
We just tried a fix, could you let us know if you are still experiencing the issue after restarting one more time?
@Pantera, Can you try this suggestion listed on our FAQ page on this topic?
ShadowVlican on 07/29/2014, 03:30 PM - view
i guess you take everything you read around you as truth

After the Wounded World patch, we have received 4-5 times more in ticket volume than we normally do. So it's taking a lot longer than we want to, but please be assured that we are doing our best. Thank you for your patience.
En Masse is the North American publisher of TERA and therefore we can't/don't make statements on other publishers. Thank you for understanding.
Hey all,

Here is what I think:

There are multiple goals within the game - some people's goals may not involve getting quills/cubes/shells, like me. I'm more than happy to pass so that friends, guildies, or strangers can achieve their goal.

Just because you can roll on an item doesn't mean you shouldn't. Whether you personally agree that 'reserved' runs are for you or not, of course, is up to you. It's perfectly fine to disagree that it is an acceptable run for you to join.

However, it does our community no good to create an environment where people can't trust each other by not following through something you agreed on. What I want to see is a helpful community where people keep their words. After all, everyone needs to work together, it's a team effort!


(Please, no personal attacks on the forums. This is against the forum rules.)
We are aware of the issue and have sent it to BHS.

For the minimap, it appears to refuse to stick to several areas of the screen (no idea why). You can check your placement by using "N" to toggle it off and on before you lock it in place.
That is a localization bug. Bugged and should be in game in about a week.
(Moving to Languages section. Please keep all non-English posts here. Thanks!)
There was a small hiccup for a little while but it's been fixed, and I could redeem the code.

Can you try again please?
Thank you Counterpoint!

Found the quest and the problem in the game files associated with it. Bugged and sent to BHS for a fix.
Since you are only using the Naga, I doubt this applies to you, but as a huge Razer fan myself I have run into a couple of issues with Synapse.

http://support.enmasse.com/tera/troubleshooting-controller-issues

Synapse likes to create a number of HID-compliant game controllers in your device manager. This can lead to some issues when using peripherals like the Nostromo or Orbweaver (wonderful devices I use everyday).

I tend to use Shift as a modifier key so that I can do things like use "1" for one skill and "Shift+1" for another skill. For TERA, I initially used this keybinding strategy and also did like you and used Shift as my chain skill hotkey.

But I starting having issues with skills getting stuck. I would be trying to toss left-trigger fireballs at a mob and my arcane pulse would start charging. As long as Arcane Pulse was off cooldown, it would start charging after every skill I used. The only thing I could figure out initially was that the Shift modifier seemed to be the problem. After digging into the forums and CS tickets I started to notice similar issues from fellow Nostromo users and players who use game controllers. Which lead me to all the HID-compliant game controllers synapse creates.

I eventually found if I disabled one of the controllers in the device manager I stopped having the Shift modifier issue.

I DO NOT SUGGEST YOU TOY WITH YOUR DEVICE MANAGER!!!!!
These issues have been bugged and sent to BHS. Sorry your group experienced them.
The Joy of Partying buff has an aura like effect that increases the parties loot percentage on drops while near each other and near an appropriate mob. This does not necessarily mean you get twice as much loot. It means the chance of an item dropping increases. We do not discuss specific drop rates, but for example: if a drop has a 10% chance of dropping and you have the 100% JoP buff, the item now has a 20% chance to drop. If an item already has a 100% chance to drop and you have the 100% JoP buff, the item will have a 100% chance to drop.

As long as dead players do not rez outside the instance during the encounter, the Joy of Partying percentage should not change. When players die they will no longer APPEAR to have the buff because the player is dead. Dead people have no buffs. However, the players that are still alive can mouseover their buff and should still see the buff remains at the appropriate percentage. Meaning, dead players, assuming they are still in the instance and have not rezzed in town, will still contribute to the overall buff.

When dead players are rezzed, the Joy of partying buff displays once again and will trigger the Joy of Partying message for all members. This does not mean it has affected the percentage or that you were operating under a lower percentage. It means it refreshed at the same percentage and triggered the system message.

EME has tested the buff's operation and has been unable to reproduce the issue reported. We have requested BHS review the buff and confirm drop rates are appropriately affected. BHS replied that the buff is operating as designed in their build and the build they sent us.

If any player believes they have experienced an issue with the buff, we would really love to get a record of it so we can provide the findings to BHS. Please contact our customer service with the time of your encounter and all party member names. Our customer service will then pull the loot logs from your encounter so that EME and BHS can review them.
Edited by: SingleBear 5 months ago - Reason: Grammar and spelling FTL.
We try our best to host a variety of contests for our community, and while they are not perfect, the end goal is to have fun while expressing your passion for TERA.

Here are more information about the contest that we wanted to clarify:

Entry Evaluation

We use a small panel of judges to decide on what entries are considered winners. Included in this panel are our Creative Services and Community teams. As art can be very subjective, each judge will have their preferences that are different from others, which is to be expected due to the contest's nature.

We also wanted to keep the contest guidelines/instructions fairly open to allow and encourage the artist to decide what to do.

On Contest Entries

There are a few entries that strongly resemble existing movie posters. Some were chosen deliberately and some unknowingly. For the deliberately chosen entry, the original poster is a simple yet extremely iconic piece of art, and we thought it was executed very well while capturing the sense of danger only a TERA player would know. For the entry that was chosen unknowingly, we don’t think it’s right to de-select an entry and take away the prizes after all of the prizes are sent because we didn't recognize the resemblance before. We also feel that a part of submitting a good entry for this contest is to be able to distinguish something good and being able to apply it to TERA.

Winning Prizes

We originally planned to announce 5 Winning Entries total with no honorable mentions. The submissions were already very difficult for us to judge due to the high quality and volume of the entries we received, and so we bumped it to 10 winning entries and 10 honorable mentions. We wanted to celebrate and reward more people than we announced, and were happy to increase the number of winners.


Again, the goal of our contests is for folks to express their passion for TERA - to have fun. We always do our best to improve our events and contests and welcome constructive feedback, but the results of this contest will stand as is.


Summer’s in full swing, and it's time for TERA's elite players to receive a hot new gift pack.

Each month, En Masse gives TERA's elite players a free gift. During the month of August, each elite player will receive the elite status gift of the month, full of all kinds of goodies.

Summer Heat Package—A gift pack loaded with goodies: 1 Spellbind box, 1 Twice Cured loot box, and 5 Master's Additives!

Master additives increase your critical success chance by approximately 25 percent when crafting master items.

If you haven't signed up for elite status quite yet: What are you waiting for? Join the elite and get your summer gear now!

The fine print:

• Gift delivery starts Monday, July 28, at 7 a.m. PDT. All users who sign up or renew elite status between then and Wednesday, August 27 at 7 a.m. PDT receive this gift.
• Users who sign up or renew elite status before Monday, July 28 at 7 a.m. PDT receive July’s Gift of the Month.
Hello,

We're human, so we can make mistakes too. I recommend replying to the ticket with the explanation for further discussion. We do have rules on callouts though, so please remember to follow the rules. Thank you. :(
We are continuing to see a bug where some characters' credits are capped or reset incorrectly. We're working with Bluehole Studio to figure out what is causing this so that we can fix the issue. :(
We are having issue with some characters' credits not resetting or capping correctly. Unfortunately this isn't something that we are able to fix, but we are aware of the issue and are working with Bluehole Studio. :(

Our updates on Agnitor credits will continue in the official pinned thread above.
I thought the Useless Glyph Toggle was removed, but it appears Treeshark was hiding one away in a file I didn't see. This file just so happens to provide a few additional drops to every large mob in the game.

The item drop is now fixed in our QA environment and should be pushed to Live, Tuesday 7/29.
Wow, that's a bug we found in January of 2013. Those nodes were called Essence of Wind and dropped Sun Essence. So EME QA bugged it and our writers changed the nodes name to what you see now.

Guess it was a BHS issue all along and they eventually found out that node was dropping the wrong item and fixed the drop table.

We are reverting our localization fix (which is now a bug) and it should be pushed to Live Tuesday 7/29.
The matching system allows you to queue for multiple Dungeons and one Battleground simultaneously.

Once you accept a queue invite to either a Dungeon or BG, your other queue should be cancelled. You should see your Instance Matching and Battleground Matching icons on your radar map turn blue and become disabled.

You should never receive a queue invite while you are currently inside a Dungeon or BG. If you do, that would be a bug.

I just ran a simple test to confirm the matching system prevents a BG queue invite after a player has entered a dungeon. Tomorrow, when I have another QA tester here to add more players to the queue, I will test again using your provided scenarios.

Accept an Abscess 7man queue invite while also queued for 3v3 (assume you were solo queued).
Accept a RENM 10man queue invite while also queued for 3v3 (again, assume you were solo queued).
Oh look at that...apparently the reapers are guitarists.

Bugged and sent to BHS...for being too cute.

JK, but still bugged.
counterpoint on 07/24/2014, 04:15 PM - view
Will this solve the issue with the quest, though? If you change the name, but it still prompts you to gather from the node and doesn't drop the right item, the problem persists just in a different form.


Good call Counterpoint. I forgot all about the gathering quest. I'll look into it first thing in the morning when I get into the office.
Weird. I'll repro your keybinding and test some more when I get into the office in the morning.

Mind telling me your peripherals and if you are using any 3rd party software/drivers? We've seen issues with certain software and peripherals in the past and I would like to include any other variables you might have in my testing.
Greetings!

Tomorrow at 3p.m. Pacific, join me on the Tempest Reach server where I will challenge any and all players to battle me in one of the awesome Toy Sun Tanks! It should be quite a big Sun Tank war, so come on out and enjoy the sun.

If you are not on Tempest Reach, I still invite you to go to Boan Strand just east of Castanica and start a War on your own server!

As usual, immediately following the stream we will be streaming some more ZMR at 4:30pm. ZMR is in open beta right now, so sign up for a ZMR account at PlayZMR.com!

See you at 3p.m. Pacific on our official twitch channel and on Tempest Reach out at Boan Strand!

-Tonka
Edited by: Minea 5 months ago - Reason: fixed link
You already have a thread very similar to this, located in the Lancer class forums: http://tera-forums.enmasse.com/forums/lancer/topics/How-Do-I-Beat-A-Reaper-As-A-Lancer-?page=1
(Moving to the archer subforums)
I'd wait a little bit. They'll be here before noon though. (It's 10:18 a.m. PDT now.) :)

We'll have the news post up when they go live.
Edited by: Minea 5 months ago
This doesn't seem to be an error that we have a suggestion in our FAQ, I'm afraid. For personalized technical help, please contact our Support Team. Please include as much information as possible, such as trace route and diag report.
You deserve a cake for being a wonderful person! <3

You can purchase one directly, but it's in a smartbox that automatically generates the suitable one according to your gender and race.

https://store.enmasse.com/tera/item/2014swim/fast-summer-fun-swimwear


This summer brings glitzy and dyeable bikinis! Tropical leis and ukuleles! There’s something fun for everyone this summer! The summer beach party is in full swing, and new swimsuits are on sale for a limited time only: available from Thursday, July 24 at 11 a.m. PDT until Wednesday, August 20 at 11 a.m PDT.

The fast summer fun smart box guarantees angel-striped suit for elins, Rapidos swimwear for the guys, and glitzy Carnivale swimwear for the other gals. If glitzy isn’t her style, string bikini boxes are available: filled with five federation bills and a chance for bleached bikinis or dyeable bikinis.

For something a little more unique, the summer now swimwear crate has five federation bills and rare swimwear: fruit suits for barakas and poporis, devil-striped suit for elins, mesh beachwear for the other guys, and racy Carnivale torpedos for the other gals.

This summer season, shades, leis, ukuleles, woven hats, kerchiefs, and more can only be found in our summer fun accessories. Did we mention ukuleles? Get them fast from Valkyon Outfitters or Valkyon Outfitters Online!
Personal attacks are not allowed on the forums. Take this as your warning.

Let's keep the swimsuit discussion in the already existing threads, such as the news announcement thread.
Link is fixed. Thanks! ^_^
(Moving to Languages. Please keep all non-English threads in Languages subforums.)
Remember to claim it by 11:59 p.m. PDT on Friday! (The code will expire at midnight.)
We are aware of the issue and have sent a bug to the BHS (developer).
We are aware of the issue and have reported it to BHS. I promise to keep bringing it up to Treeshark and Aliila until we get a fix from BHS.
(Moving to Lancer section of the forums. :) )
If you're talking about this image, "TERA" is a custom font, and "RISING" is Penumbra. :)
BOUNCE BOUNCE BOUNCE!
5:11 p.m. update:

This has been fixed. You should be able to run more than one client. (Please exit and restart the launcher and the game.)

--------------------------------------------

Hello,

This was unintentional and we are working to fix it.
Edited by: Minea 5 months ago - Reason: 5:11 p.m. update
Please read the 2nd post. We're already working to fix it. :P
If you are seeing this issue, please try deleting Live-New-Llauncher.version and Live2-Launcher.version files. Then, restarting the launcher should update normally.


(Please don't delete the game.version file, as this will cause the whole game to redownload.)
Edited by: Minea 5 months ago - Reason: striking out the suggestion that is not working
If you are seeing "failed to initialize web browser" message, please try the following:

1. Find the following files in your TERA directory.
- launcher.exe, Live-New-Launcher.version, Live2-Launcher.Version

2. Delete the 3 files listed above.

3. Download the new launcher.exe file here, and place it in the directory.

4. Restart the launcher.
Edited by: Minea 5 months ago
If your launcher is stuck with "calculating time remaining", we have just updated the launcher that should fix the issue.

Please exit and restart the launcher.

If you still experience the issue, please clear the launcher cache.
Edited by: Minea 5 months ago
This has been fixed. You should be able to run more than one client. (Please exit and restart the launcher and the game.)
What Minea didn't say was that "Super SingleBear" is the one that broke it...
Yeah, that was my bad.

Metal, Leather, and Cloth had two costumes each that were visual duplicates. PD requested one costume from the three duplicate sets be removed. I got crazy with power and removed both costumes.

Unfortunately, the 100 coupon version is not coming back. The 500 coupon version will be back in the vendor Tuesday the 29th.
I am not experiencing this in the QA environment. Please elaborate when you have time.

- Which glyphs are you using for these skills if any?
- Are you experiencing this while out of combat and/or in combat?
- Have you changed you chain skill hotkey?
- If it's not too much trouble, please reset your chain skills in the UI and try to reproduce the issue. PLEASE reply back and tell me if this step had any affect.
Penetrating Arrow has a default system chain to Final Salvo. The fact that it has this default system chain AND the player set chain option is a bug.

This also affects Radiant Arrow.

I will notify BHS, but I cannot predict how they will fix it. We could see the player set option removed or they could remove the default system chain.
Edited by: SingleBear 5 months ago
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