TERA Online dev tracker
Toggle all posts - All devs - Exclude moderators - Aliila (Associate Producer) (profile) - Araya (Customer support MGR) (profile) - BatGirl (PR Manager) (profile) - Cade (GM) (profile) - Chager (Producer) (profile) - CobaltDragon (CS Specialist) (profile) - Halrath (Community moderator) (profile) - Harmonia (CS Specialist) (profile) - Immascarybunny (CS Specialist) (profile) - Kawika (Lead writer) (profile) - knoxxer (Senior Producer) (profile) - LongClaw (Publishing VP) (profile) - MerryAgony (Customer support MGR) (profile) - Minea (Community Manager) (profile) - Pwnyx (Web director) (profile) - Scapes (Digital marketing MGR) (profile) - SingleBear (Lead QA) (profile) - Solomon (Director, CS) (profile) - SupportGuru (Director, CS) (profile) - Tonka (Content specialist) (profile) - Treeshark (Associate producer) (profile) - VelikaNightWatch (Community moderator) (profile) - Wallypark (Technical producer) (profile) - Xariel (CS Supervisor) (profile) - Yurian (Community moderator) (profile)
Locking this duplicate thread. Feel free to continue the discussion here.
Edited by: Halrath almost 2 years ago
You have the option to do them again, but you do not have to.

Known Issues - TERA: Rising
Question asked and answered.

[STAKED]
[Moved to Suggestions forum]
The game is free to play today. If you sign into your account on the website, you should see the Download Game button.

Or just click on Minea's link.
Edited by: Halrath almost 2 years ago - Reason: Added suggestion.
Let's keep it clean and classy, folks. No need for namecalling.
We've always been open to the feedback and even the negative feedback, as long as they are constructive and within the forum rules, are not removed. You guys really should know that by now btw, some of you have been with us for a while...

Anyway, discussions are helpful for us to understand what our community is interested in, we can do so much better than just posting a one word reply to someone else's post. We want to encourage everyone to tell us why instead of just accepting that '/signed' is good enough because they agree with the petition. And I really can't say I'll miss the 'petition against the petition...' threads.

@OP, Please feel free to add your opinion to the existing nexus time thread, or if you really want to be specific you may create something like 'tue/thu nexus time wanted', etc.
Notable forum changes:

- New server forums are now open: Lake of Tears and Ascension Valley
- Bug Report forum is now open: Bug Report
- Modified the Official Forum Rules: additions are noted
- The Forum Games section will be closing soon. You will be able to reply to it just a little longer.
Please let the dead threads rest in peace.
It'd also help if threads were created in the appropriate sections of the forum. Just sayin'.
(Moving to the appropriate section.)
First, I think you should read the Official Forum Rules on discussing moderation. If you have questions, feel free to PM me. :)
This is a reminder that our game servers and a portion of our web presence will be under maintenance from 7 a.m. PST on February 4 to 7 a.m. PST on February 5.

Unavailable From 7 a.m. PST on 2/4 – 7 a.m. PST on 2/5

  • All game Servers
  • Forums
  • En Masse account - "My Account"
  • Support

During these maintenance hours, TERA and En Masse websites (excluding the parts mentioned above) will remain available.

While the servers and websites will be offline, we still plan to be present on Reddit, Twitter, and Facebook. Come talk to us! :)

Knoxxer: We plan on doing a twitch.tv to answer questions and show some of the features of the new build at 2pm PST look for our news post this morning for more details!
Edited by: knoxxer almost 2 years ago
You meanie. :P
We'll see how these current changes in nexus times go in conjunction with the price reductions and go from there.
All box codes will work once the store is back up. Just hang tight you will get your founder's status.
(Moving to where the zerker experts are. :) )
(Like Rex said, the server forum is the place you want to be fore this thread! :) )
When you start a Discovery Edition, it creates a new game account - which is different from your old account with level 50's. Once TERA: Rising hits, you will be able to log into the old account as well. If you want to continue playing the new account with Discovery Edition, whichever characters you had will be carried over to TERA: Rising and there is no level limit up to the max level.
(Moving to a more appropriate section :)

Btw, my advice is to try all of them and see which one you like the best in terms of playstyle!)
I'm not aware of an issue like this, but I encourage you to submit a ticket to our Support Team so that we can investigate/track. :)
knoxxer on 02/03/2013, 11:34 AM
We had to lock down all accounts for a migration that means no altering of accounts (subscription or box).

Once it comes back up you can easily add the box code to your account and be a founder.

And what the others have said. :)
Welcome to the Server Status section of the official TERA forums!

Please read and reply to updates related to server status and maintenance here. For a real-time readout of server status, please visit the Server Status page.
knoxxer on 02/03/2013, 11:34 AM
We had to lock down all accounts for a migration that means no altering of accounts (subscription or box).

Once it comes back up you can easily add the box code to your account and be a founder.

No worries, you guys will be founders. :)
(Moving this to the Introductions section and removing the duplicate thread. :) )
Kultra on 02/03/2013, 09:55 AM - view
> MMO Patch ahead of schedule
> BHS and EME

I'm sorry if I laugh a bit, I like them and will white knight for them, but let's be honest, they have never been completely on schedule.


Haterade! We launched on the first real date we said we were going to and Argon Queen was quickly after. This is the first update we have slipped on. /thedefenserests

Just for this the maid is now delayed - everyone can thank Kultra.
Keep the download going, like Xicor said download speed can vary quite quickly.
Correct bank tabs will be limited to standard accounts. Buy a box today you won't regret it.
Nexus times have changed to noon (3pm EST) and 7 p.m. Pacific time (10EST) every Sunday, Monday, Wednesday, Friday, and Saturday. On Tuesdays and Thursdays, find your own ways to die.
Correct the store is no longer accepting payments. so Tuesday at 7am PST you should be able to log in.
qw12po09 on 02/03/2013, 10:31 AM - view
KonpakuYoumu on 02/03/2013, 09:45 AM


Read the rest of the notes. Knockdown will no longer ever be resisted, while on the flip side, any Knockdown "immunity" buff will grant complete KD Immunity. Same with stuns, all other CCs, and all other debuffs.


I must be blind, because I can't find that in the notes. All I see is that there is now 90% chance to land 'effects' in one line in additional changes. Where is the actual immunity changes listed on the patch notes? Not being a jerk, I just honestly can't find it and I've reread it a couple of times now.


http://tera.enmasse.com/news/patch-notes/tera-rising-patch-190402#additional
meme420 on 02/03/2013, 11:14 AM - view
After reading endless amount of comments, watching as all the GMs avoid this question, and patiently waiting on queue (60th in line) and finally talking to a GM. It is safely to say that EME simply doesnt know and dont care to explain if "Glyph of Sharing" is a passive skill to Fireblast or completely removed from the game.

It is a shame that EME doesn't take 2 mins to type a comment saying "We do not know", I understand that their are many questions but you guys (EME) accepted the job.

I was a vivid console player, then i saw TERA (my very 1st MMO) and have enjoyed my sorc from day one and have no regrets to say this is my favorite class. After reading the patch notes...I am afraid for my class.


I play a sorc couldn't find the damage glyph when I was making my test char the other day but I found the one labeled in the patch notes - what else do you want to know.

Fireblast—glyph of sharing (increases damage when hitting multiple targets) changed to glyph of energy (reduces cooldown by 10%).

Hmm can you point me to the patch note you read. We re-reviewed all documentation yesterday and I didn't see that particular note. The only damage increases I saw were the ones that were listed now in additional notes and only were about PvP.

All skills damage have been boosted by 110% while PVPing
Magma Bomb PVP damage is now 120%
Flaming Barrage PVP damage is now 120%
KonpakuYoumu on 02/03/2013, 11:25 AM - view
knoxxer on 02/03/2013, 11:20 AM
meme420 on 02/03/2013, 11:14 AM
After reading endless amount of comments, watching as all the GMs avoid this question, and patiently waiting on queue (60th in line) and finally talking to a GM. It is safely to say that EME simply doesnt know and dont care to explain if "Glyph of Sharing" is a passive skill to Fireblast or completely removed from the game.

It is a shame that EME doesn't take 2 mins to type a comment saying "We do not know", I understand that their are many questions but you guys (EME) accepted the job.

I was a vivid console player, then i saw TERA (my very 1st MMO) and have enjoyed my sorc from day one and have no regrets to say this is my favorite class. After reading the patch notes...I am afraid for my class.


I play a sorc couldn't find the damage glyph when I was making my test char the other day but I found the one labeled in the patch notes - what else do you want to know.

Fireblast—glyph of sharing (increases damage when hitting multiple targets) changed to glyph of energy (reduces cooldown by 10%).



Open up your sorcs skill menu, and check for a passive fireblast skill. That is what we're asking. Not about whether or not the glyph was removed.


Can't do that I am at home right now and don't have the internal build with me.

How about tomorrow? We plan on doing a twitch.tv of our update to answer questions during our downtime. I will be playing my sorc and you can ask me then?
I know it is my go to skill as well - and I am as curious as you are now since it would mean nearly a 30% total boost since there was a boost of 110% to all PvP damage for Sorcs.
We had to lock down all accounts for a migration that means no altering of accounts (subscription or box).

Once it comes back up you can easily add the box code to your account and be a founder.
Louise on 02/03/2013, 11:35 AM - view
Redeeming codes doesn't work. I already had to help someone from EU who messaged me after I posted & it didnt go through


(I can stll help anyone who wants the $10 codes from amazon.com whos not in NA) but, be weary they wont work


edit: got ninjad


I don't think Support can help here we are in lockdown mode until migration is secure.
I will check tomorrow. If you guys know how it works in KTERA and it was updated before 1/10 there is a 98% chance it works the same way.
Geserino, I hope the support team gets you sorted out. I'm locking the rest of this miasma for the good of all players.
Wow. Such a necro thread. Very uncool.

Staking it.
Hello folks,

Let's create a respectful and welcoming community for everyone. Please be sure to read the official forum rules and rules of conduct. Thanks.
Minea on 01/30/2013, 05:45 PM

• Mount Tyrannas (PvP)
• Lake of Tears (PvP)— new!
• Tempest Reach (PvE)
• Ascension Valley (PvE)—new!
• Celestial Hills (PvE roleplay)

PvP - It's noted in the maintenance announcement and also in the server forum.
Edited by: Minea almost 2 years ago - Reason: added where the information was posted
Thread closed for non-constructive, dramatic post.
(This is the last warning for several of you making personal attacks and derailing this thread. If you find yourself posting back to back, take a break from the forums and come back.)
Official TERA Forums
Forum Rules


Please read these rules in full. Ignorance of the rules does not excuse violation of them. Violations may result in temporary suspension from the official TERA forums or permanent closure of the account in question. Participating on the official TERA forums is a privilege granted by En Masse Entertainment, not a right, and may be revoked for a temporary or permanent duration. For more information, please consult our Terms of Service and Privacy Policy.

1) CONTENT: The following sections outline language, expression, and naming of characters, accounts, or guilds, clear or masked, which is not allowed on the TERA official forums.

A. Race, Ethnicity, Gender, Nationality, Life Choices, Religion, and Politics
- Anything that promotes, is recognized as, or alludes to symbols of racial, ethnic, gender, national, life choice, religious, or political hatred or slurs.
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B. Sexuality and Violence
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C. Personal Information, Attacks, and Threats
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D. Inappropriate Obscenity, Vulgarity, and Profanity
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E. Illegal Activity
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F. Harassment and Defamatory Statements
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G. Discussion of Moderator Action
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H. Foreign Languages
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I. Call-Outs
- "Calling out" other users or En Masse Entertainment staff in the title or content of a thread or post.

2) BEHAVIOR: The following sections outline actions which are not allowed on the official TERA forums.

A. Disruption
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B. Spamming and Post Content
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- Threads or posts whose primary purpose is dramatic effect rather than substantive discussion.
- "Goodbye" threads. Please note, "goodbye" threads will result in immediate thread removal and the author's permanent suspension from the forums.
- Posts made only to "bump" a thread to the front page of that forum section.
- Petitions are explicitly forbidden. Please note, calling a petition a request will not disguise its true nature.
- Dredging up dead threads (AKA necroing threads). Any thread inactive for over a month constitutes a dead thread.

C. Advertising
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D. Scamming
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E. Cheating
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F. Multiple Accounts and Impersonation
- Creation of multiple accounts by a single individual solely for use on the official forums.
- Creation of multiple accounts for the purpose of evading suspension or account closure.
- Any impersonation of other individuals or En Masse Entertainment, Bluehole Studio, or their partners' employees. Note: All En Masse Entertainment, Bluehole Studio, and partner company representatives are required to have a custom title denoting their position and employer, so you will always be aware of whom is a company representative.

G. Misrepresentation
- Misrepresentation of En Masse Entertainment, Bluehole Studio, or their partners. This includes falsely quoting moderators or staff members, or quoting moderators or staff members in such a way that the content or context of the material quoted is changed.

H. Trading In-Game Items or Accounts for Real-World Currency
- Requesting, arranging, or offering the exchange of in-game items or accounts for real-world currency.
- Requesting, arranging, or offering the exchange of real-world currency.

3) MODERATOR PREROGATIVE: Interpretation of the above rules is at the sole discretion of the moderators. Content and behavior outside of these listed rules are also subject to moderator review and action. All decisions made by En Masse Entertainment moderators are final.

4) ACCOUNT CLOSURE: Account closures executed by the En Masse Entertainment moderators are permanent. New accounts made by owners of closed accounts will be summarily closed.

5) PUBLIC IDENTITY: Public identities are subject to these rules. Account holders with public identities that are in violation of these rules may be contacted and asked to change their public identity or otherwise warned or suspended from the official TERA forums. If a new appropriate public identity is not provided by the account holder in a reasonable amount of time, it will be changed to an appropriate public identity by En Masse Entertainment staff.

Accounts found to be violating these rules may:
- Be given a warning.
- Be given a final warning where any further violations will result in suspension from the official TERA forums or account closure.
- Be temporarily suspended from the official TERA forums.
- Be permanently closed.
- Be permanently suspended from TERA and any game En Masse Entertainment publishes.

This list of rules will be updated as necessary.
Edited by: Minea over 1 year ago
ADDED on 2/28/12

2) BEHAVIOR: The following sections outline actions which are not allowed on the official TERA forums.

B. Spamming and Post Content
- Posts made only to "bump" a thread to the front page of that forum section.
Edited by: Minea almost 2 years ago
ADDED on 2/2/2013

1) CONTENT: The following sections outline language, expression, and naming of characters, accounts, or guilds, clear or masked, which is not allowed on the TERA official forums.

D. Inappropriate Obscenity, Vulgarity, and Profanity
- Anything construed as referring to human anatomy, mental development, or bodily functions inappropriately.

E. Illegal Activity
- Discussing or arranging anything that violates the TERA terms of service.

B. Spamming and Post Content
- "inb4lock" posting.
- Petitions are explicitly forbidden. Please note, calling a petition a request will not disguise its true nature.
- Dredging up dead threads (AKA necroing threads). Any thread inactive for over a month constitutes a dead thread.

Accounts found to be violating these rules may:
- Be permanently suspended from TERA and any game En Masse Entertainment publishes.
Edited by: Minea almost 2 years ago
Interested in helping us maintain an inviting and constructive community? All it takes is a mouse click!

If you suspect a forum post or thread breaks the forum rules, please click the Report icon:

This will take you to a form where you can select a reason why you reported the post. Once submitted, your report will be sent to our Community Moderators. Please note that abuse of this system will not be tolerated.

Together with your help, we'll make sure all community members everywhere always feel welcome on the official TERA forums.
Welcome to the Player Vs. Player section of the official TERA forums!

Please discuss player versus player gameplay in TERA here.
Welcome to the Races section of the official TERA forums!

Please discuss TERA's seven races here
Welcome to the Introductions section of the official TERA forums!

Please introduce yourself to the TERA community here.
Official TERA Forums

Newcomer Guide

Welcome!

Welcome to the official TERA forums! We're excited you're here; our community is very important to us and we're glad you're a part of it. The Community Team is here to help answer your questions (and have fun). Please take a few minutes to read through this guide as it will provide a basic knowledge of TERA and introduce you to our community.

Start Here

Some suggested actions before you start posting on the official TERA forums:

• Read the Rules of Conduct
• Read the Official Forum Rules
• Read our FAQ's on the most popular topics
• Introduce yourself in the Introductions Forum
• Ask your first question in the Newcomer Discussion

Browse the Forum

Official TERA News
Gameplay Discussions
Community
Servers
Classes
Suggestions and Feedback
Off Topic

Meet the En Masse Entertainment Team

Here's a list of some of the friendly faces you'll find on our forums.

Catherine "Minea" Park, Community Team's Community Manager
Tonka, Community Team's Event Specialist
Harmonia, Community Team's Social Media Specialist
Patrick "Treeshark" Sun, Producer
Brian "Knoxxer" Knox, Executive Producer
Solomon, Senior Director of Customer Experience
WallyPark, Technical Producer
Araya, Customer Support Manager

Did you read all the way to the bottom of this post and visit the Start Here links? Good! Your training is complete. Enjoy the official TERA forums!
Edited by: Minea 7 months ago - Reason: fixed links and updated lists
Since you've mentioned that you tried various methods to resolve the issue, I encourage you to contact our Support Team for help. :(
Written by En Masse's Creative Services Team. You can click the images for larger versions.

Hey TERA Fans!

We’ve seen your interest in making videos and screenshots during our betas, so we want to give you even more tools to make it easier to take great shots.

You want to start by getting a great screen capture program. There are many kinds of free software out there for this, but Fraps is a good example.

http://www.fraps.com/

This software allows you to assign a hotkey that will either take video or screenshots of TERA while in game.

Turn the User Interface Off:

Ctrl+Z: This will turn off all the user interface elements, giving you a clean shot.





Take a TERA Screenshot

The default position of the camera is behind your character.



You can spin the camera around and zoom in to your character using the mouse and mouse wheel.



When zooming in with your mouse wheel, the camera will seem to stop once you’ve got a nice profile shot of your character.



If you keep scrolling past this point, the camera pulls out into a full figure shot, which is nice for taking a shot of your character and any buddies with you.



If you want a screenshot of your character in action, melee characters can direct their attacks toward the camera using the movement keys (WASD).



Hint: Don’t forget about emotes! Make your character dance, get angry, or taunt your fellow mates in an awesome TERA screenshot. Check the in-game help menu for a full list of emotes.

Take Your Own TERA Video

Press Ctrl+Z twice. You can use any of the techniques listed above to capture your action, but this feature gives you a first-person perspective. You can chase your friends around and capture all the up-close action without your character getting in the way.



Hint: Often the best TERA action screenshots are taken from video footage of a fight. Take your action footage and capture a great moment from it! Turn off the music in the audio settings if you want to add your own music to the video later.



Happy shooting!
Welcome to the Art & Media section of the official TERA forums!

Please discuss TERA art, fan artwork, and related media here.
Welcome to the Guild Hall section of the official TERA forums!

Please post guild recruitment, guild seeking, and other related discussions here.
knoxxer on 02/01/2013, 05:42 PM
Draw distance we aren't confident enough to say it was fixed. We had trouble reproducing it internally. Some instances seem better but we didn't feel as though saying it was fixed was the right communication. Hopefully it resolved some issues but I don't think it will all.

^_^
Welcome to the Roleplay section of the official TERA forums!

Please discuss roleplaying in TERA or participate in roleplay threads here.
Welcome to the Fansites section of the official TERA forums!

Please discuss TERA fansites and their forums here and don't forget the fansite kit!
Welcome to the Language section of the official TERA forums!

Please discuss TERA in non-English languages here.
Welcome to the Class section of the official TERA forums!

Please discuss class-related topics here and don't forget the specific forum sections for each of the 8 classes!
Welcome to the Website & Forums section of the official TERA forums!

Please provide feedback on the official TERA website and forums here.
Welcome to the Off-Topic section of the official TERA forums!

Please post discussions unrelated to TERA here.
If you've tried the FAQ's suggestions, please contact our Support team so we can help!

(Locking this undead thread)
It's fine, mistakes happen. It's always great to see our community trying to help each other. :)
Whether or not these are the price reductions you're looking for, this is what they are (or rather, will be):
Friendly (blues):
t13 weapon: 320
t13 chest: 260
t13 arms: 190
t13 boots: 190
t14 weapon: 800
t14 chest: 640
t14 arms: 480
t14 boots: 480

Trusted (yellows):
t13 weapon: 640
t13 chest: 510
t13 arms and boots: 380
t14 weapon: 1600
t14 chest: 1280
t14 arms and boots: 960

Revered:
Dreamkeeper set: not changed
Agnitor Chest: 3500
Agnitor Arms and Boots: 2000
Agnitor Weapon: 5000
No call out threads please.

To all:
When deciding to post threads like these, please think twice for following reasons:
1) you often leave personal information in these chats.
2) nothing constructive really comes out of it, for us or for you.

If, for some reason, you think you have been wronged, you can always PM me or Minea and we can look into it. Posting on the forums for something like this, in this fashion, is likely to not do any good.
Edited by: Treeshark almost 2 years ago
The streaming installer that you can get here : http://tera.enmasse.com/download

let's you play after about 2gbs.
Price reductions only apply to t13/t14 gear. No other items have had their costs adjusted, including the reagents.
Edited by: Treeshark almost 2 years ago
TY
Hey I had to lock the other one, I'm going to lock this one too. Give peace a chance.
There's already a thread for this. It's not even off of page 1.
There's already a thread for this.
there's already a thread about this. it's the one i haven't locked yet.
But locked on the forums!
I've locked every other thread about this to try to channel the comments into one thread. please keep this one civil though.

Thanks!
KonpakuYoumu on 02/01/2013, 11:22 PM - view
Treeshark on 02/01/2013, 11:18 PM
I've locked every other thread about this to try to channel the comments into one thread. please keep this one civil though.

Thanks!


Easier to ignore it when its all in one thread, amirite?


No, it's actually easier for us to compile as feedback, especially when it's constructive.
I was incorrect before on the reagents.

Victor's Orthoclase will be 2200.

Agnitor's Plagioclase will be 5000.

We will have more clarification on the rest of the patch notes soon.
Additional changes have been entered into the patch notes. You can view them here:
http://tera.enmasse.com/news/patch-notes/tera-rising-patch-190402#additional
Takoren on 02/02/2013, 04:15 PM - view
I think you guys messed up.

The lock on nerf of 1 target 100% 2 targets 70% and 3targets 50% is from the first batch of patchnotes from KR, you guys have the second batch in your first set of notes, which nerfs the lockon debuffs to: 1target 100% 2 targets 50% and 3targets 25%. Please clarify which one is the correct one, which I believe is the latter.

Also, some skills have their CD changed from original to first patch to second patch in KR, for example, warrior's backstab CD. You have the second patch CD in your first notes, then the first patch's CD in the revised.


I've taken out any confusing things about which ones are right. However, for Warrior's Backstab, the revised section doesn't mention it, it is actually talking about Cascade of Stuns.
You guys are going to drive yourselves crazy comparing what we have or don't have to other regions. When the decision was made to go free BHS had to make a choice on how to support each region and with what patch. We got the majority of the changes before their latest big update and the shift to free. We are back on track now for updates and should start getting more consistent updates and get back to our 1-2 month delay cycle.

I know that it is hard to play when you know changes are coming but that will always be the case with TERA and you have to know we are working with BHS to deliver every build they can give us to you.
I wish I had an update. It has been pushed as a critical issue to BHS but they were unable to fix it for this build. We will continue the push once we stabilize this next update.
UPDATE: I am checking on a few specific notes you are concerned are missing for you guys. Will report back.

You guys are going to drive yourselves crazy comparing what we have or don't have to other regions. BHS controls all the content going to every region and has to make a decision on which content they can support for whom. They work on scheduling as many updates to their publishers as they can.

As for the specific wording of the patch notes? We are given these exactly from the developer BHS. We have our QA and writing team verify and edit the notes. We do not add notes, or remove notes just because we see they were translated from another region. Sometimes we notice things that have changed that aren't in the notes and we ask and verify that change with BHS. We hope our QA catches these things but sometimes they are missed. We as a company play TERA NA, so we can't tell you how it is the same or different in other territories, if you want to make comparisons that is fine but I think you will just drive yourself nutty because you won't get a response from us around these differences.

I have mentioned before that this update should have come sooner but there were outside factors at play that delayed the update. Holidays, Taiwan launch, KR free launch, our billing integration, etc. We received the majority of the changes before their latest big update in Korea. We are back on track now for updates and should start getting more consistent updates and get back to our 1-2 month delay cycle.

The grass is always greener on the other side, despite what you say there are advantages to us getting delayed content that involve balance and stability. I know it can be tough when you see a needed change in another territory, but please try and be patient and enjoy the NA version of TERA and know that we are working with BHS to deliver every build they can deliver to us to you as quickly as possible.
Edited by: knoxxer almost 2 years ago
This isn't a bad thread but I made a post to surface the information and our response so I am going to lock this one to take the discussion there.

Thanks.

http://tera-forums.enmasse.com/forums/general-discussion/topics/About-what-is-or-isnt-in-the-TERA-Rising-Patch
Xicor on 02/02/2013, 07:49 AM - view
plus i think some of the issue is that we are more than 3 months behind ktera still... the patch that gave warriors a healing debuff was on november first


We can check into this stuff to be sure and see what is up next.

If you guys think this is a dinner menu that we choose and don't choose that isn't the case.
Enkshar on 02/02/2013, 07:56 AM - view
I dont get it. You guys always say that u have the last word on what contnet u get for NA, all that BS about sister companies, but now u just say that we get what BHS gives and in the way they do it and u can do nothing about it.

What worst, u just admited that we will get patch according to what BHS fells is the market that need more love at the moment instead of having a normal update scheudle. So it doesnt matter if the patchs are there ready to go live, as long as NA is not a priority we wont get a thing, like what happened to us with this patch.

But it seems that the problems is us, we had too much expectation about gettig something really working, specially due to so much delay and that Ktera did lots of fixs to balance things, and when we finally see what we get, we get dissapointed and we go mad.



No we don't have final say on the game. This is still BHS's game. We work with them collabortively on each piece. Feedback, bugs, game data all drives the decisions.

The patch is designed based on these things PLUS their experience from Korea. Sometimes they feel a change didn't go right or wasn't quite ready so it is held out. I won't argue individual points but perhaps some of these balance changes actually weren't good and thus needed more time before we deployed them.

I get being upset but I wish you guys would detach yourselves from the Korean version. I would much rather see a 'omg priests still suck thread' than seeing a 'omg we didn't get the priest superbuff from korea' thread.

Ceon on 02/02/2013, 08:02 AM - view
Also, I think it would help drastically if you guys would confirm the details of some specific class change patch notes that seem to have everyone in doubt.

There are plenty of threads in General that show the ones people are most riled up about.


We will work on that Monday when forums are down and answer what we can and ask BHS if we aren't sure.
Mushimushi on 02/02/2013, 08:14 AM - view
Seriously EME, you must've gotten bad patch notes from the Korean. Some of these changes don't even make any sense the more I read about them... it's comical.


Each note we published was verified by QA as working to the best of their knowledge. We can work on clarifying notes but I have a feeling we will be launched before we have time to clarify.
catnarok on 02/02/2013, 08:21 AM - view
knoxxer on 02/02/2013, 08:17 AM
Mushimushi on 02/02/2013, 08:14 AM
Seriously EME, you must've gotten bad patch notes from the Korean. Some of these changes don't even make any sense the more I read about them... it's comical.


Each note we published was verified by QA as working to the best of their knowledge. We can work on clarifying notes but I have a feeling we will be launched before we have time to clarify.



Are there people on the QA team that play/played k-tera or is the QA team filled with people that aren't as 'up-to-date' with ktera changes?

I find it hard to believe that we have people on the forums that have a lot more knowledge on what has/should be changed, and if this pattern continues, you should just allow an active member of the forums/game to access the test server. Some of these changes should only take a few seconds to verify if the person knows what they are looking for.


I stated this in the original post. We don't play k-tera. We play our version and the notes are built around our version. We have considered a test server version in the past maybe that would help.
lol @Konpaku

Give me some time guys to check into it.

*remembers never to release patch notes on a Friday*
UPDATE: And they are here and verified. Instead of smushing them into the existing notes we just made a new section.

http://tera.enmasse.com/news/patch-notes/tera-rising-patch-190402#additional


We missed some patch notes. Ok a lot of patch notes. For those that follow KTERA we are including what they had up to and including the January 10th patch. This update will include many of the balance changes they made for arenas that everyone is worried about.

We are working on getting the complete list of things we didn't publish in our patch notes but please be advised that much of what you are asking for is there.

More info to come later, think of these as part 1 of 2 :)

We apologize for the worries we have caused and will always strive to give you guys everything we can when it comes to builds updates.
Edited by: knoxxer almost 2 years ago
Ok so yeah...

http://tera-forums.enmasse.com/forums/general-discussion/topics/Incomplete-patch-notes
Please see this thread...

http://tera-forums.enmasse.com/forums/general-discussion/topics/Incomplete-patch-notes
Essentially it was a communication issue. I hate to blame stress of this big free launch because mistakes are mistakes but damn we have a ton going on. We are really sorry and hope to get you Part 2 of the notes soon.

The important thing is that the game is in good shape and we are only around 2 weeks behind KTERA.
Please see this thread...

http://tera-forums.enmasse.com/forums/general-discussion/topics/Incomplete-patch-notes
ImperialPanda on 02/02/2013, 12:01 PM - view
knoxxer on 02/02/2013, 11:59 AM
The important thing is that the game is in good shape and we are only around 2 weeks behind KTERA.


Gonna hold you to that. 2 weeks behind Ktera. You said it.


As of today you can't date my comments to the future!
UPDATE:

We are missing some patch notes and will follow up once we verify the missing changes.


http://tera-forums.enmasse.com/forums/general-discussion/topics/Incomplete-patch-notes
Xicor on 02/02/2013, 12:13 PM - view
synaesthetic on 02/02/2013, 12:09 PM
There was a patch yesterday? o.o

yes


Notes for Tuesday patch were yesterday... not the actual patch.
Gangaloo on 02/02/2013, 12:15 PM - view
Hissatsu on 02/02/2013, 12:13 PM

Dunno why you are acting all high and mighty. Frankly those people had every right to say the things they said. EME should have had this taken care of from the get go. We shouldn't have to correct them.


Not acting high and mighty. Also, constructive criticism and constructive whining (couldn't think of a better term) will yield the same, if not better results, than being a complete idiot.

You are right though. This shouldn't have happened in the first place. It's bad PR on EME's part to make such a huge mistake like this.


Agreed we should have caught it.
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