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We're starting to deliver the free elite status for today and will use this pinned thread for updates. :)
Hello folks,

We are beginning to celebrate our third anniversary by inviting our players to complete in-game tasks to earn 2 weeks of free Elite Status!

In our news post, we mentioned that we will be applying the free elite status every Monday, Wednesday and Friday starting April 20.

We have started to delivery the two weeks of free Elite Status to the qualifying players for Monday, April 20. We will update this forum thread when today's delivery is complete.

If you haven't had the chance to fulfill the tasks, no worries! You have until 11:59 p.m. PDT on April 30 to do so, and we will continue to deliver the free Elite Status on Wednesday, Friday, etc. as planned.

For more details on the promotion, please check out the news post here!
We can just give the blue crystals, just tell us which ones you want and we can add it to the NPCs.

Also, be as specific as possible, especially with cosmetics. Saying "That one hat that came out last year and looked cool" won't help us find the ID for that specific item :P
Power ranking votes are cut off tonight, make sure to get your votes in!
If you have questions on how the bracket works, please look at last years Skyring Slam tournament. Pora Elinu will be replaced with Highwatch this year.

We will be doing the team seeding live on our official Twitch channel this Wednesday at 4:00pm Pacific, so make sure to come out and find out what time your favorite team will play!

Note:

-> All times listed below are in pacific time only.
-> All matches will be streamed on our official Twitch page

Saturday, April 25

Highwatch Bracket


10:15am Round 1: Match 1 - GM Harmonia
10:35am Round 1: Match 2 - GM Minea
10:55am Round 2: Match 1 - GM Minea


11:15am Round 1: Match 1 - GM Harmonia
11:35am Round 1: Match 2 - GM Minea
11:55am Round 2: Match 2 - GM Harmonia


Kaiator Bracket


12:20pm Round 1: Match 1 - GM Minea
12:40pm Round 1: Match 2 - GM Harmonia
01:00pm Round 2: Match 1 - GM Harmonia


01:20pm Round 1: Match 1 - GM Minea
01:40pm Round 1: Match 2 - GM Harmonia
02:00pm Round 2: Match 2 - GM Minea


Allemantheia Bracket


02:40pm Round 1: Match 1 - GM Harmonia
03:00pm Round 1: Match 2 - GM Minea
03:20pm Round 2: Match 1 - GM Minea


03:40pm Round 1: Match 1 - GM Harmonia
04:00pm Round 1: Match 2 - GM Minea
04:20pm Round 2: Match 2 - GM Harmonia


Velika Bracket


04:40pm Round 1: Match 1 - GM Minea
05:00pm Round 1: Match 2 - GM Harmonia
05:20pm Round 2: Match 1 - GM Minea


05:40pm Round 1: Match 1 - GM Harmonia
06:00pm Round 1: Match 2 - GM Minea
06:20pm Round 2: Match 2 - GM Harmonia


Saturday, April 25

10:00am Velika Bracket Finals
10:30am Allemantheia Bracket Finals
11:00am Highwatch Bracket Finals
11:30am Kaiator Bracket Finals
You are thinking right on the money Asellus. Here is a VERY early idea for a tournament setup for the future. I have thought about it in the past, but If this tournament is any indication, more players want to participate, not less.

Don't use this as an official declaration of this tournament happening. Like I said, a lot of moving parts lead to our tournaments and this is all theoretical.

Format

The tournament will accept as many teams as possible, potentially up to 64 teams per server if that many teams even apply, but we will work with what we get and stay flexible. Applications will have to be completed several weeks before the scheduled tournament date to allow appropriate amount of time to setup web brackets, servers, etc. Especially if we are accepting 100+ teams.

The playoff bracket would be a 24 team tournament in the same format that we have now: Single Elimination. 4 Teams will represent each server and will all be teams that made it through the Qualifying Round.

Qualifying Rounds

Each server will host their own qualifying rounds. Teams will ONLY play against teams from their own server in this stage.

The qualifying rounds will decide who makes it out of the server and into the playoff bracket. The qualifying rounds will take place over 2-3 weekends, depending on the amount of teams accepted.

For example (This is not an indication of population, just for an example. Please don't read into this...):

10 teams apply from CH
10 teams apply from AV
16 from TR
22 from LoT
22 from VoT
56 from MT

In this case, CH and AV will play on Saturday of Weekend One. TR plays on Sunday of Weekend One.

LoT & VoT play on Saturday of Weekend Two. MT plays on Sunday of Weekend Two.

Playoffs + Final on Saturday of Weekend Three.

Something like that.

Playoffs

Playoffs would happen all in one day, depending on how many teams we decide is appropriate to allow. I like the format we use now (4 individual single elim brackets meeting for Semi and Grand finals), especially since we would have a qualifier, so this will take some finagling to make it work.

There is a tournament format out there that will allow more members of our community a chance to play, while also still highlighting the very best players. I think this format would be very good, allowing just about anyone the ability to compete, and having a Playoff for the stand out teams. But that's the future, so I'm going to continue to focus on Skyring Slam 2 and the Gunner for now :)
Heya Saku,

I think you should go to sleep for now. The elite status will still be here when you wake up. Sweet dreams! <3

(We'll comment and let you know when we start applying the elite status.)
SaphirKanzaki on 04/20/2015, 03:15 AM - view
- If you already have elite, you get 500 EMP for free. Nothing you need to do.
- all and every BAM counts. From lvl 20 Basilisk to vault BAM. Just kill 10 of them.
- If EME does not give a specific starting date, it's always the date of the announcement. If it would be since start of Tera ever, everyone would be eligible and they shouldn't have to put up conditions at all.
- 10 vanguard quests are fine, too.
- kumasylum is a BG. Win 3 of them until 30th and everything's good.
- the code elitefreedays does not interefere with this event. Even if you already got 3 free elite days, you will be eligible to get free elite out of this event.
- a system guild ("executor guild") is fine, too.
- you can get any help you want. In some cases, you can't do it alone (e.g. BGs or dungeons). However, make sure the BAM counts because you have to be in battle range to have it count.

I'll write it here again: this is a promotion and EME set very low goals everyone can achieve, so there's no need to panic.

Edit: In your achievements, there's a BAM counter. I don't know how far it goes but yesterday I leveled to 20, killed 10 BAMs and the achievement "Ten big ones" popped up. As far as I remember, you can also see the overall number of BAMs killed .. somewhere.

Confirming what Saphir said is all correct. :)

(If you're getting help from other players, please make sure you're in the same team and in range.)
This was included in team sign-ups, but the only official things we are taking action against are jumping and macros:

"The use of Jumping and/or Macros during your match in Skyring Slam may result in a disqualification for your team.

En Masse Entertainment recommends that every participant in this tournament unbinds their jump key to prevent any accidental jumping during this tournament."
So over the weekend, a lot was said, but I think the main thing players are wanting (that I can see) is more teams allowed.

I can understand that, and that's why I've tried to wrap all our communication in "This is good for future tournaments" and "We will plan to allow more teams in future tournaments". There are a couple things I want to make sure people are aware of.

1) Last year we had 55 teams apply to the tournament, and that was done steadily over the entire application period. This year, 118 teams applied and sign-ups were full in a staggering amount of time. Not an excuse, but it is a symptom of the issue. Players are excited about Skyring Slam, and that's good. We have never had to setup minimum team per server requirements (except at least 1 per server) because it has never been an issue.

2) 64 Teams instead of 32 sounds very easy to be done, but there are a lot of moving parts to make these tournaments happen. Bumping the team count from 32 to 64 is just not possible for this tournament I'm afraid.

3) We are not making any major sweeping rule changes for how your team can be accepted in this tournament. It was first come first serve, and at least one team will be accepted per server. Any changes at this point would punish those who happen to be from MT that followed the rules already setup. Again, this is something we would have to address for future tournaments.

As always, criticism is fine. Please keep all discussions constructive.
Well this thread has run it's course. If you feel there is an issue with your application, or have any other feedback about this tournament, feel free to e-mail me at Tonka@enmasse.com, PM me on the forums, or open a thread in the Skyring Slam forums.
Sorry Tririri, we are way over capacity for the tournament and all slots, including backups, are full :(
I'm always surprised when people accuse me of foul play. I suppose it's my word against your at this point.

I understand that a lot of players were interested in this tournament, and we will be looking to increase the amount of participants we can handle in the future.

Here is a snapshot from the official sign-up document. So I'm not sure why my actual timestamps do not reflect what you are mentioning.



I'll leave the thread up for a bit, since it's fair to let players vent, but let's keep it civil. For anyone who suspects that some information was wrong, feel free to send me a PM or e-mail me: Tonka@enmasse.com.

Try not to make assumptions, Moogle. We have no agenda at play here, and this was just a highly sought after tournament. Obviously, we are going to need to start planning for bigger tournaments in the future as each sequel tournament (Canyon Clash 1-> 2->3 & Skyring Slam 1-> 2) have crushed the prior ones in applications.

32 teams is just not enough anymore, even for Canyon Clash.

Your team, KTown Fan Club, was the 41st team to apply, meaning you just missed out on a backup slot.

As for the duplicate players, as mentioned in the forum thread it'self, there are duplicate names on the list since the leader of each team can claim that a player is on their team, and that player may switch teams. We try to work with the captain of each team to figure out where that player belongs before removing them from a list. So some of those teams are in limbo for a couple players.
Hello Everyone,

We wanted to let the community have an input on the tournament. Which team looks the most powerful, who do you think is going to win this whole tournament?

Well now you can vote and let your voice be heard!

Fill out this form to pick 4 teams that you believe are the most likely to win Skyring Slam 2015!

Does the Power Ranking Impact the Bracket Seeding?

I'm excited to say, YES. The top 4 teams will be placed into entirely separate brackets and are guaranteed to not have to play the other 3 teams selected as top 4 seeds until at least the Semi-Finals (if they make it out of their bracket).

For example:

Team Tonka, Team Minea, Team Harmonia, and Team Treeshark are selected by the community as the top 4 teams in the power ranking. On Wednesday, April 22nd at 4:00pm Pacific, we will draw live on Twitch, where each of these teams will go.

Here is an example of what would happen:

Team Tonka is in the Kaiator Bracket
Team Minea is in the Allemantheia Bracket
Team Harmonia is in the Velika Bracket
Team Treeshark is in the Highwatch Bracket

Important

-> Select unique teams on each page. If you select the same team 4 times, your vote will be ignored.
-> You must sign-in to a Google account.
-> Voting will be stopped at 11:59pm Pacific on Wednesday, April 20.

Please feel free to ask any questions in this thread as well and I will do my best to answer them over the weekend.
Hey Everyone,

These are the teams, and their current rosters that have been accepted into Skyring Slam. These rosters may change as I will be confirming with each team that they are still able to come to the tournament, and if their rosters are locked in.

The teams accepted may also change if a team drops out, and we will add a new team in as a backup, and a backup team will move up into the live bracket.

Note: These teams will also have their rosters checked by us, to make sure they follow the class restrictions, and are not filled with players that are also on other teams. One obvious issue is the fact that Cheetahz exists on two teams.

Accepted Teams - 32

Mount Tyrannas - 23

-> Couples Therapy - Watermelin, Reaktion, Stunball, Cheetahz, Breadbutt
-> Kimchi Corn Dog - Xilian, Mayfair, Luminously, Full.Resurrection, Dark.Kaia
-> Man Up - Lawrance, Lacari, Varilyn, Moroku, Goatlike
-> the dorito king rises again - Richard.Hammond, King.Kitten, Sogeum, Andrastes, Dorki
-> Ecks Dee Squiggly - Tsumori, Painwheel, Please.Heal.Me, Nun, Striken
-> From Behind - Mitsu, Remo, Blanke, Hamito, Yaila
-> Giga Ahh Shiba (team name pending) - Hawke, Shibakun, Jellybee, Prun, Yuls
-> Giga Ahhhh Shiba - Haimon, Gold, Juddo, Stunball, Suntail

-> Pikachu Must Die - Tomobear, Porochu, Jiiyu, Clue, Red
-> Chu Dynasty - Pikachu, Hahnli, Purui, Lucretia, Phalpha
-> BRothaz - Eltnum, Yao, Angelsdawn
-> BROBROBROBROBRO - Giraffee, Ishareiki, D.T, Shigatsu, Remande
-> Unstoppable - Brazcool, Dat.Train, Giant.Chodere, Danger.Rabbit, Disciple
-> Lookingforwaifuofmylyfu - Not.Ktown, Ctown, Granny.elsa, Reborn, Full.Rez
-> Scusimiii Shower Saviors - Sashimiii, Xunnamedx, Heysu, Bopriest, Flourescents
-> Hashtag Yoloswag - Axylus, Suzamia, Emar, Velvet.Hippo, Song

-> Playboys - Death, Shot, Myunn, Icy, Guild.Member
-> Pavlov's Dong - The.Dirty.Bubble, Helette, Godjunpa, Jush
-> Critical - watergun, pilots, should, rump, eskimofo
-> Masticate Me - Jungbear, Objectified, Minamon, Reymuu, Cheetahz
-> Shooting Star - Bopis, Smokey.eyes, Lime, I.Penguin, Elnoir
-> Lords of Desynch - Tharee, Jaroslav, Nomid, Never.Sleep, Korne
-> Pink Unicorn - Weiyi, Eligere, Choi, Heartless.Drea


Celestial Hills - 2

-> Aether - Sedax, Fixy.Poo, Travesh, Serenity.Hikaru, Canephora
-> Second Year Calc - Abracosa, First.Time.Player, Strategy, Paci, Qissa

Lake of Tears - 1

-> Ribbidi Bobbidi Boo - Dann, Block.Defensor, Holy.Godlike

Valley of Titans - 3

-> Seksi - Qoo, slippery.slamson, sirryuss
-> Big Fish in Small Pond - Soulwisp, Exelion, lionadias.da.vinci, Hardmode, Winry.Elrich
-> Adriel.Br - D.Bij, Adriel, Salmon.Spread, Areis, Friez

Ascension Valley - 1

-> Team 87 - That.Sexy.Ninja, Chimeracle, Strawberry.Kisses, Eratosthenes, Duu

Tempest Reach - 2

-> Reminiscence - Stutterball, Wakanaiii, Mipu, Slithicer, Jun.Ai
-> We in there, BARAKA BOYS[ - Dantaliaa, Nyaten, Airman, Zaneski


Backup Teams - 8

These teams will be moved to the tournament server. I will also not include their roster in this thread.

-> [MT]Minecraft
-> [MT]Riperoni
-> [MT]Really bad
-> [MT]RNGesus
-> [MT]Stall For Thrall
-> [LoT]Obsidian Council
-> [LoT]Fresh Off Baldera
-> [TR]Mana
Vanguard dailies count for the quests portions of this. :)
Hello everyone,

Here are this week's discussion topics:

Drops in the Endgame Instances

Q: The drops in the end game instance dungeons have improved, but it seems like there are still tweaks to be made. Could you share more information on this?

BHS is working with us on a great opportunity to provide changes that directly respond to player feedback. The first time it appeared on our servers, it was an accident and not in any final form yet, but we decided to make continuous tweaking until we feel that we’ve got it mostly right. Because of this, some things may change. We currently have an active pinned thread here for more details.

Level-up Scroll

Q: Will the level up to 58 scroll work on the new class, gunner?

With the gunner class release, using the level-to-58 scroll will increase the character's level to 60. However, the scroll will not work on the gunner class, at least not at the start. The class starts from level 1 and there are multiple server first achievements associated with it, and we wouldn’t want this scroll to trivialize this. At a later date we will announce when the gunner class will be able to use the scroll.

Elite Status Voucher

Q: What is the Elite Status Voucher?

When TERA was a subscription-only game, we had an in-game item called 'chronoscrolls' that granted subscription time. The Elite Status Voucher will work in a similar fashion and will grant Elite Status time. Our current plan is to introduce the Elite Status Voucher with the gunner patch. We will be sharing more information in the near future.

Character Number Limit Increase

Q: What will be the number of character limit per server with the introduction of gunner? Will a free character slot be available with the new class?

With the introduction of gunner, the character limit per server on patch day will become 16. No decision has been made on the free character slot yet.

TERA on Steam in May

Q: When is TERA coming to Steam? Will TERA be region locked on Steam?

Our launch on Steam will be in May. The regions available on Steam will match our current regions. For more details, please see our FAQ here.

----------------

Previous weeks:

4/10/15
4/3/15
3/27/15
3/20/15
3/13/15


Starting now through April 22, the TERA store is offering more price breaks on the items you love.

For all inner armor boxes (grounded, infused, pumped, relentless, and unyielding), we are introducing stacks of 5 and 10 at a discounted rate of 600 EMP and 1000 EMP respectively. We're also offering the same break on stacks of 5 and 10 lucky cat carriers. These 5-stack and 10-stack discounts are available through the in-game TERA store and TERA online store only until Wednesday, April 22, so hurry!

As further proof that winter has ended, these winter scarf loot boxes are discounted 33 percent!
QAA on 04/17/2015, 02:59 PM - view
• Complete one Normal difficulty map in ZMR and earn one Many-Colored Loot Box in TERA.
• Complete one Advanced difficulty map in ZMR to earn two Many-Colored Loot Boxes in TERA.
• Complete one Expert difficulty map in ZMR to earn three Many-Colored Loot Boxes in TERA.
• Complete one Nightmare difficulty map in ZMR to earn four Many-Colored Loot Boxes in TERA



To clarify:

You can earn up to one loot box for normal, up to two for advanced, up to three for expert, and up to 4 for nightmare.

You cannot complete 10 normal maps to qualify for all 10 boxes.


To kick off our third anniversary celebration, any player who isn’t already subscribed to Elite Status and completes three of the following tasks before Thursday, April 30 at 11:59 p.m. PDT will be gifted two weeks of elite status on their account:

• Join a guild (or already be in a guild)
• Complete any 10 quests
• Kill any 10 BAMs
• Complete any 3 instanced dungeons.
• Win 3 times in any battleground

It doesn’t matter what character you use to complete a task, or how many it takes to get the job done. We just want to reward you with the best gift ever: more TERA!

Players with elite status enjoy:

• Exclusive perks: special mounts, store discounts, permanent boosts, and daily loot boxes full of useful items.
• Locations, locations, locations: a Travel Journal that creates teleport routes to five of your favorite spots, and a Village Atlas that lets you teleport to any city, town, or village on the map!
• Enhanced gameplay: shortened cooldowns and added rewards for dungeons, greatly expanded use of trade brokers, and double the number of daily quests and dungeons.

What are you waiting for? Play TERA and get your rewards!

The fine print:

• You do not need to use the same character to complete the tasks, so long as the characters you use all belong to the same account.
• The two weeks of elite status will be delivered every Monday, Wednesday, and Friday, pending verification starting April 20. Precise delivery times may vary.
• If you have completed your three tasks and do not see the elite benefits during play, please log out and restart your game. Please make sure we are done running our scripts though!
• The 3-day code “elitefreedays” is no longer active.
• Though not eligible for this promotion, all current elite status subscribers will still receive 500 EMP. Please see this news post for more details!

There will be more anniversary celebrations as the time gets closer, so keep an eye out for more announcements!


TERA's third anniversary is approaching, and to celebrate, we're giving presents to our elite players.

All players subscribed to elite status in the month of April will receive 500 EMP as our gift to you!

There's never been a better time to reap the benefits of elite status. Elite players enjoy exclusive perks like shorter dungeon cooldowns, bonus quests and rewards, boosts, store discounts, and super-convenient travel books.

Don’t delay! The deadline for subscribing—and getting 500 EMP—is Thursday, April 30, 2015, at 11:59 p.m. PDT.

The fine print:

• Players must have (or had) a paid elite status subscription at any time in the month of April to qualify.
• The 500 EMP gift will be delivered to all eligible accounts on Friday, May 1, 2015.
This week on Twitch, we are going to learn the all about the Sorcerer in PvE.

Our guest this week: "Fraelian from Ascension Valley"

So make sure to stop by at 3:00pm Pacific, and learn how to play a Fraelian in PvE! We will be live at our normal Friday stream time of 3:00pm Pacific time on our official Twitch page.

Stream Links

Fraelian Glyphs: http://goo.gl/JgPzIi & http://goo.gl/4U7zuq

Rotations: Rotation #1 [Rotation #2

Weapon Crystals: puu.sh link

Armor/Accessory Crystals: puu.sh link

Profile view: puu.sh link

Recommended Etching: Weapon & Gloves: Carving II or III
Robe: Grounded II or III or Relentless II or III
Shoes: Grounded II or III

Stat Priorities:
Crit rate then Power then Crit damage for attack
Endurance then Balance then Decrease x effect duration for defense

Recommended Consumables:
Onslaught scroll of cruelty V or VI (+1.34 or +1.38 crit damage
Noctenium infusion
Nostrum of Energy V (-15% cooldown on melee skills; effects glacial retreat, warp barrier, nova, flame pillar)
Rangers Nostrum V (-15% cooldown on ranged skills)
Heart Potion III (+17% hp from all healing skills)
Healing Elixir X (+2120 hp per second for 10 seconds; used primarily as a "oh crap where's the healer?" consumable)
Mana Draught X (+2200 mp)
Eclipse Potion III, IV, V (-15%, -20%, -25% aggro)


Recommended Gear and Rolls:

Weapon: Intense disc with +6% more damage, +6.9% more damage from behind, +9.3% more damage on enrage, and +14 crit rate (only if the disc is a Generation/vm4 pve disc)
Robe: Sorcerer robe with -6% damage received, -6.9% damage when knocked down, +8% hp or -9.3% damage from enraged monsters, fireblast +10% damage
Gloves: Offense gloves with +2.25% attack speed, +5 power, +9 crit rate
Shoes: Shoes with +4 endurance, Increase balance factor by 10, Decrease duration of slowing effects or Increase Movement speed by 6%
Innerwear: Fortified Briefs or Satin Briefs
Earring: Deathwise Cascade with +4.5% hp and stun duration -10% or recover 0.48% hp every 5 seconds
Earring: Firetrill Earring with +4.5% hp and -10% stun duration
Necklace: Deathwise Necklace with crit rate +4
Ring: Deathwise Signet with crit rate +4 and crit damage +0.04
Ring: Firetrill Band with crit rate +4 and crit damage +0.04
Belt: Renegade or Discovery belt with Crit rate +6 and Power +3
Brooch: Cleansing brooch (preferred for bathysmal rise) or quikcarve brooch (most other dungeons) with crit rate and power rolls

Previous Streams:

Berserker in PvP with Painwheel
Sorcerer in PvP with Giraffee
Priest in PvE with Serena
Slayer in PvP with Mudkip


-Tonka
Glad to hear you found it! For future reference, account-wide items (the mount in this case) always requires a complete exit and restart of the launcher. :)
Hello, Nassire.

You mentioned that you have already contacted our Support Team, and that is the best/only way to handle the situation. They will respond as soon as they can.
Most common cause is modded files. The fix is to run a repair.

TERA runs a file check the first time you enter a BG or Dungeon each login session. If it sees something that doesn't belong or something missing, it crashes your client. This is to prevent exploits.

If you modified your BG files or they have become corrupted somehow, this would cause a crash when entering Kumasylum.

Run a repair from your TERA launcher. Tools > Repair game install.
This patch was ~35 MB :)

@Popocop, are you friends with Officer Bobby? :D

https://vine.co/v/OOPlTjAvWVT
I made a cheat sheet for calculating the XP with elite status buffs too :)

Penguin says:

Edited by: Harmonia 1 minute ago - Reason: BBcode T_T
Subitarius on 04/16/2015, 06:58 AM - view
I have woken up with the keyboard's letters printed on my face backwards many times... u.u

This is the cutest post I've seen this week! *coo*
The maintenance is complete. :)
The maintenance is complete. :)
.... Hmm. Now you guys are making me second guess my choice of Highwatch. Maybe I should have picked the Eldritch Academy (aka HOGWARTS). D:

The beach also sounds very relaxing! A casual picnic watching the fireworks? That'd be Mineo's favorite spot!

(And the servers are up! If you were waiting, see you in TERA! :) )
Hello,

While I understand that you are unhappy with chat content, please make sure to report the offensive content when you see them. The moderation action may not happen immediately but we review every report and take the appropriate action, so we appreciate your help.

Now, for the forums, there is no reason to bring in politics or nationalities into this discussion. It is against the forum rules to do so, so please don't do this. Additionally, going around the forum chat filter to swear at other community members is not a good behavior we wish to encourage.
I always prefer the plumper, chewy/soft cookies. Thanks for sharing! :)
We're hanging out here if you guys want to join us. :)
Good morning!

Hope everyone's had a tasty breakfast! :)

As I mentioned earlier this week, I'd like to continue trying a thread like this during the maintenance.

So I was thinking, where would you like to visit as a vacation spot in TERA? For me, it'd be Highwatch. It seems like there is so much history there and since it's one of the newer areas, the vacation prices should still be reasonable, yeah? It should at least be a few days to check out all the buildings! :D

This morning's view (It's sunny today even though we had frost!):



Today's breakfast to share is waffles:

Edited by: Minea 2 minutes ago
Here are the changes going into tomorrow for these dungeons:

BRHM Fulminar:
- drop rates and amounts have been altered. What this means, is that based on feedback (and that this went out before it was ready), there is more variance now. Please don't view this as the end of the world, just let me know your feedback after you've run it. >]
- dyads and goldfinger drops have been separated so that there are at least 5 possible stacks that may drop.
- tantibus scale drop added

SCHM Darkan
- dyads and goldfinger drops have been separated so that there are at least 5 possible stacks that may drop.

SCHM Perimos
- T6 Alkahest replaced with T6 Feedstock in slightly larger quantities.
- Noct Chest, and some MWA aded

SCHM Putrion
- Noct Chest and some MWA added

There has been a lot of wonderful feedback. This is an iterative process, so it all helps!
Hello,

We will be performing an all server maintenance starting at 7 a.m. PDT on Thursday, April 16. With this maintenance, we are fixing the tradeability of some new costume smartboxes, correcting some typos and making some adjustments to some of the end game instance drops. (For more information on this, please follow the drop discussion here.)

All servers will be under maintenance starting at 7 a.m. PDT on Thursday, April 16.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

The approximate downtime is 2 hours. Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Hello,

We will be performing an all server maintenance starting at 7 a.m. PDT on Thursday, April 16. With this maintenance, we are fixing the tradeability of some new costume smartboxes, correcting some typos and making some adjustments to some of the end game instance drops. (For more information on this, please follow the drop discussion here.)

All servers will be under maintenance starting at 7 a.m. PDT on Thursday, April 16.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

The approximate downtime is 2 hours. Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Edited by: Minea 2 minutes ago


Starting Friday, April 17 at 12:01 a.m. PDT and continuing until 11:59 p.m. PDT on Monday, April 20, you will earn twice the experience points for all of your monster kills!

Better yet, this double XP stacks with your other XP boosts! During the event, you’ll receive double the base XP for each monster you kill—including monsters you kill in dungeons—plus additional XP from whatever XP boosts you have active!

There’s no time to waste! This double XP event will be over before you know it!
This week on Twitch, we are going to learn the all about the Slayer in PvP.

Our guest this week: "Mudkip from Mount Tyrannas"

So make sure to stop by at 5:00pm Pacific, and learn how to play a Slayer in PvP! We will be live at a special new Wednesday stream time at 5:00pm Pacific time on our official Twitch page.

Stream Links

Mudkip Glyph: [Will be uploaded later]
Stream VoD: [Will be uploaded later]
Previous Streams: Berserker in PvP with Painwheel
Sorcerer in PvP with Giraffee
Priest in PvE with Serena


-Tonka
I see everything...when looking for it.

Yes, I did see it. I've got it on our task board, but need 1 or two more testers to free up some time to help test it. There are a number of variables I want to hit all at once while testing the Dreadspire issue. I'll drop a note on the thread when I do check it out.

D: We don't have any popups aside from our official services or providers (like PayPal). A lot of the times the symptoms you describe are from a bad plugins or malware though.
hellno on 04/15/2015, 09:44 AM - view
nooo nerfs to BRHM please this has been the best update ever. leave everything as is besides split the dyads.


what has been said is correct though - there has to be a proportionate reward according to the difficulty of the dungeon. having brhm and schm be almost equal makes no sense.
Chat support will be available between the hours of Noon and 7:00 p.m. Pacific Time on Wednesday April 15th. Normal chat support hours will resume April 16th.
Edited by: Araya 2 minutes ago
From what I gather...

- nerf BRHM drops
- make SCNM drop similar to BRHM
- split up dyad drops
- maybe add other things.
At the end of the form it says that your team has been registered. If you saw that, then you are good to go.
see stickied thread on drops!
i made a post on this all by myself. it's stickied, so locking this thread! Re-direct any comments to there.
A lot of discussion on the forums for the past few weeks have centered around the drops in SCHM/BRHM. In the past few "Stuff of the Week" posts, Minea has said that we are "discussing possible drop rates" and stuff. The plan *was* to test and discuss it with BHS, finalize it this week, and debut it next week. Well, due to some mistakes on our end, so much for that!

Yes, what you are seeing are things that I've been tinkering around with for making the drops in SCHM and BRHM a better experience. Please do understand that this is an experiment, albeit a live one now. Things can change, items can still be added/removed, or even reverted back to default (let's hope not). That does mean if things change in the future, we will tell you. This was never to be intended to be "ninja'd" in, but since it is here, here are the changes that are made:

Nightmare Darkan and Nightmare Fulminar loot table changes:
- increased drop rates of existing items.
- increased amount of T6 feedstock that can drop.
- added Noctenium Infusion Chest
- added Masterwork Alkahests
- Added Complete Crystalbinds
- Added Goldfinger Tokens
- Added Crystal Boxes

Please do give your constructive feedback, opinions, and such.

Thanks,
-Treeshark
So the masterwork Broker > Recent History search is blowing my mind. I can't see why it doesn't work.

Bugged and sent on to the Dev.
Hello,

leaving our reply in the other thread here as well:

Minea on 04/14/2015, 02:31 PM
Just spoke with Treeshark, we'll look into this. We are in the process of testing some possibilities.

---------------------------------

Nope, there were no changes on this with this morning's maintenance. We did fix a few crystal typos though. Our goal is to implement the improved droprates of the max level instances sometime this month.
Nope, there were no changes on this with this morning's maintenance. We did fix a few crystal typos though. Our goal is to implement the improved droprates of the max level instances sometime this month.


En Masse Entertainment’s free-to-play third-person shooter, Zombies Monsters Robots(ZMR), has just a launched an exciting update called “Game of Drones” that introduces robotic pet companions, five new maps, and improved leveling rewards. In celebration of the update, we are offering TERA players free loot boxes for playing ZMR!

From April 14 at 11:00 a.m. PDT through April 21 at 11:00 a.m. PDT, we invite TERA players to conquer maps in ZMR to earn up to ten of our new Many-Colored loot boxes for free! Here’s how:

• Complete one Normal difficulty map in ZMR and earn one Many-Colored Loot Box in TERA.
• Complete one Advanced difficulty map in ZMR to earn two Many-Colored Loot Boxes in TERA.
• Complete one Expert difficulty map in ZMR to earn three Many-Colored Loot Boxes in TERA.
• Complete one Nightmare difficulty map in ZMR to earn four Many-Colored Loot Boxes in TERA.

Each player can earn a total of ten Many-Colored Loot Boxes in total per En Masse account as part of this promotion. Loot boxes earned through ZMR play will be delivered to players by Friday, April 24, at 5 p.m. PDT.

In addition, purchase of any of the following new TERA bundles will grant you a free Teddy Bear costume (for male characters) and a free Bunny Foo Foo costume (for female characters) in ZMR:

• Sad Puppy Bundle (contains Puppy Mask and Pound Puppy Box)
• Penguin Suit Bundle (contains Penguin Topper and Sharp Dressed Bird Box)
• Caring Bear Bundle (contains the Caring Bear Stare and Caring Bear Box)
• Pinky Pig Bundle (contains the Pig Persona and Pinky Pig Box)
• Lucky Duck Bundle (contains Duck Face and Lucky Duck Box)
• Black Sheep Bundle (contains the Black Sheep Mask and Black Fleece Box)
• Merry Little Lamb Bundle (Contains the Merry Lamb Mask and White Fleece Box)

Just download the game, log in with your En Masse account, and create a character of the appropriate gender to redeem your costume! The costume will be delivered to you through ZMR's in-game mail system.

Act fast, both of these limited time offers expire on April 21 at 11:00 a.m. PDT!


Starting Tuesday, April 14 at 2 p.m. PDT, some brand new animal costumes will be available in the TERA store. Each of the following bundles includes an adorable animal mask and a smart box with a corresponding costume:

• Sad Puppy Bundle (contains Puppy Mask and Pound Puppy Box)
• Penguin Suit Bundle (contains Penguin Topper and Sharp Dressed Bird Box)
• Caring Bear Bundle (contains the Caring Bear Stare and Caring Bear Box)
• Pinky Pig Bundle (contains the Pig Persona and Pinky Pig Box)
• Lucky Duck Bundle (contains Duck Face and Lucky Duck Box)
• Black Sheep Bundle (contains the Black Sheep Mask and Black Fleece Box)
• Merry Little Lamb Bundle (Contains the Merry Lamb Mask and White Fleece Box)

For those elins who like to live dangerously, there are two new loot boxes in the store:

• Colorful Cat Club Case
• Cotton Candy Fleece Box

Each is guaranteed to contain an instance reset scroll, and possibly either an Elin Colorful Cat Club costume or Elin Cotton Candy Fleece costume—and the Cotton Candy Fleece box may contain the even rarer Elin Pink Fleece Hood!

Also available are two special lootboxes for all races.

• Scintillating Bear Loot Box
• Many-Colored Loot Box

These loot boxes are guaranteed to contain an instance reset scroll, and in addition to consumables, may contain a Scintillating Bear Box, Beary Scintillating Mask, Many-Colored Fleece Box, or a Sheepish Mask of Many Colors, as appropriate.

And for those seeking a more subdued look, check out these three new stand-alone head slot items:

• Perfect Disguise
• Sheepish Smile
• Elin White Fleece Hood

Tell me about the free stuff!

But wait—there’s more! For a limited time, purchasing any of these bundles from the TERA store will earn a free costume bundle for Zombies Monsters Robots, En Masse Entertainment’s free-to-play shooter. This bundle contains a Teddy Bear costume (for male characters) and a Bunny Foo Foo costume (for female characters)—both free! Just download the game, log in with your En Masse account, and create a character of the appropriate gender. The costume will be delivered to you through ZMR's in-game mail system.

And once you’re playing ZMR, this week you can earn up to ten Many-Colored Loot Boxes for completing maps! Learn more on this ZMR page.

This special cross promotion ends Tuesday, April 21 at 11 a.m. PDT, and all loot boxes earned through ZMR play will be delivered by Friday, April 24 at 5 p.m. PDT.
Edited by: Minea 1 minute ago
Oh crazy, I keep my eye open when testing the BGs for the next build.

I bet your assumption is correct, and the game failed to handle your characters exit from Corsair's correctly.

Could you give me some more details on your exit?
1. Were you dead or alive when you left the BG?
2. Did the BG force your exit or did you leave party?
3. Any thing else I am not thinking about that I should have asked?
What is life?

(The wild popori has been captured and the maintenance is complete! Thank you for hanging in there! :) )

Store should be back up and the game servers are also up! :)
The servers are up, btw! :)

(Yoscar, We currently have no plans to support any other language outside of English and the gunner will be here in May.)
Fridge, I'm not sure if it'll be a regular thing or not yet, but I think I heard the guild that hosted the event wanted to make it into a regular event. :)

There's always the Fraywind Canyon or next year's Skyring Slam! We hope to continue hosting these tournaments!

During the maintenance hours, our Ops team members are in earlier than usual to make sure everything goes well. For me, it's not too different but I think it'd be nice to try to create a thread like this more regularly in the future. (*shuts down all game servers so the Community Team can have all of our community!* I kid, I kid... :D)

Whoa whoa, Grimoir, we have to go all retro and bring the megaphones too!

Actually all I've been having this morning is some coffee and tangerines, Kizaru! ;_;

I always get hungry looking at the pictures I posted. *drool*

Nagato, you'll at least join us to watch and cheer for the teams this year, yeah? :)

Raezion, that's still quite an achievement! *patpat*
So I've been wanting to do this for a while but I'm just starting to get to do this. During the early morning maintenance, I thought it'd be nice for us to just gather and chat together.

It's a good reminder for all of us that we're in the TERA community together. So I'd like to share a random TERA story that happened last weekend.

So I log into TERA and do Vault (accessories ;_;) and see a roleplay event announcement on CH. I go to the tavern because it's a fun thing to do on a weekend evening. Eventually I ended up roleplaying a character who's recruiting people to participate in the big tournament hosted by the Valkyon Federation - the Skyring Slam. It was really fun and I wanted to thank you for providing the opportunity for an event like that.

Anyway, I can't forget a breakfast picture!

This type of generalization and hostility are not cool. Please follow the forum rules and keep all of your posts constructive. Avoid making personal attacks.

Please regard this as your last warning.
Murcie and Out, please be sure to contact our Support Team for the issue! We'll respond as soon as we can and help figure things out.
Grats on the new PC! ^_^
Yeah, Tournaments@enmasse.com and we can help ya out. I likely won't get to these until Thursday though :)
This is an area where we are definitely not doing a good enough job.

I will set some time aside to crawl through the related files and catch all the IDs that are bad. I will also work with our writers and QA to figure out where in our process we need to cover this so that it stops being a problem.
Would you mind telling me your average Ping?

You can display your ping in game by mousing over the clock as long as you have it displayed.
Options > UI Settings > UI Customization > check Display Clock
Hello folks,

We will be performing a series of backend maintenances continuing from the previous weeks.

The following services will be unavailable from 6 a.m. - 10 a.m. PDT on Tuesday, April 14.

• All TERA game servers
• All TERA and En Masse webpages
• The Official TERA Forums
• Store
• Support pages

Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Hello folks,

We will be performing a series of backend maintenances continuing from the previous weeks.

The following services will be unavailable from 6 a.m. - 10 a.m. PDT on Tuesday, April 14.

• All TERA game servers
• All TERA and En Masse webpages
• The Official TERA Forums
• Store
• Support pages

Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
I'll look into this. Thanks for letting us know.
I'll look into this. Thanks for pointing it out.
Sorry I gotta ask, but let's get the obvious questions out of the way.

1. When the issue appears, have you attempted to restore your Shortcut defaults? (Options > Shortcuts > Restore defaults)

2. Are you using any third party peripheral drivers and/or gamepads (or any device that is labeled a gamepad in your device manager)?

3. If you have modded your files, have you been able to reproduce this issue with the modded files removed? (For giggles, try running a repair on your client, From the launcher > Tools > Repair game install.)
There are indeed two Crit terms used in game that affect the rate your character will Crit. Their relationship is similar to Balance and Balance Factor. The same goes for Crit Resist.

We did not include these changes during the recent crystal tooltip rework due to the depth of the issue. Crit, both the rate and resist, are used in a number of areas and we want to correct as many of them as possible all at once.

Currently, we are focused on getting y'all the Gunner class update. I would love to say the Crit localization will be fixed in that build, but at this time I cannot guarantee that. I can say it is a high priority and I will shift resources to fixing it the moment I can.
Hello Dimitri,

I'm sorry to hear that you've been running into issues contacting our Support Team. While this doesn't seem like a widespread issue currently, it is a very frustrating one. :(

Could you double check whether the browser is accepting the cookies? Also it may be a good test to try different types of browsers as well (we've seen some cases where some users were able to use a different browser better than another). If these two suggestions or Counterpoint's in the post above don't resolve the issue, you can PM me. While I may not be able to help directly (I'm in the Community Team, so I don't have access to the knowledge and tools our Support Team does), I can certainly forward the information to our team.
Good evening,

First and foremost, we take personal information and privacy very seriously. You took the correct step in contacting us for the behavior.

If you have questions on the in-game moderation action decision, contact our Support Team again as we do not discuss moderation action on the forums. (Or if it is forum moderation, PM me please.)

If you feel that you are harassed, please do cut off all communication with those. Continuing contact with the offenders will not gain any positive outcome.

Lastly, you were advised to contact me or other forum moderators to discuss this before you post it on the forums. Simply stating "this is not a callout thread" does not automatically make it so.
This may be an AVG (or an anti-virus program issue). If you've downloaded TERA from the official TERA site published by En Masse, if so, one recommendation is to follow the instructions to make TERA an exception.
Hi guys,

Uninstalling and reinstalling is not likely to resolve this issue, do you run AVG Antivirus? It sounds like you're encountering an issue where AVG interferes with the TERA game files and prevents the game from launching correctly.

Please review this FAQ on how to add TERA to the exceptions for AVG: http://www.avg.com/us-en/faq.num-5187. If you're not using AVG, you can also contact the support team for direct assistance!

http://support.enmasse.com/tera
Skyring Slam is scheduled for April 25 & 26 on our official Tournament Server: Wyrmgorge.

The time has come! Register your team for Skyring Slam 2 right now!

Just fill out the official Skyring Slam 2 form, and your team is successfully entered into the tournament. If your team is accepted, your team leader will receive an e-mail from us next week, confirming that you are in the tournament.

Sign up here: Official Skyring Slam 2 Sign Up Form

For additional details about this tournament, please view the Official Skyring Slam 2 Forums.
Skyring Slam is scheduled for April 25 & 26 on our official Tournament Server: Wyrmgorge.

The time has come! Register your team for Skyring Slam 2 right now!

Just fill out the official Skyring Slam 2 form, and your team is successfully entered into the tournament. If your team is accepted, your team leader will receive an e-mail from us next week, confirming that you are in the tournament.

Sign up here: Official Skyring Slam 2 Sign Up Form

For additional details about this tournament, please view the Official Skyring Slam 2 Forums.
Edited by: Tonka less than a minute ago
Good afternoon,

Here are this week's discussion topics:

Unstackable and/or Non-discardable Items

We are continuing to gather information on the unstackable/non-discardable items that cause inconvenience. Again, our overall goal is to make overall improvements on item traits (such as being able to stack them, put them in bank, discard them, etc.) across all levels and types of items. So your help is appreciated!

Droprates in the Endgame Instances

Q: Last week, we've discussed that it doesn't feel like there are great rewards/incentives for the end game instances. Is there an update on this topic?

We are currently discussing the possible additions to the drop rates. We hope to have the changes implemented sometime this month.

Non-equalized PvP

Q: The non-equalized PvP has become stale due to the big gear difference between +15 and non-+15’s.

We’ve been following the community discussion and we'd like to make improvements as well, as of right now we don't have an ETA.

Improvements on Crystal Description Consistency

Q: Even with the updated tooltip descriptions, there is still confusion on the crystals.

We are still in the process of making improvements. The overall process has begun but not complete. We've corrected some with yesterday's patch, but we will continue working on them. (For example, the incorrect % of some crystal effects, etc.)

Animal Outfits

Q: We've seen some new animal outfits including the bear and penguin ones used in Corsair's Stronghold for April Fool's. When will they become available?

They will be available next week.

New Class: Gunner in May

Q: When is the new class coming to NA TERA?

We mentioned last week that the gunner will arrive in Spring. It will be in May. :)

TERA on Steam in May

Q: When is TERA coming to Steam?

Our launch on Steam is scheduled for May. :)

----------------

Previous weeks:

4/3/15
3/27/15
3/20/15
3/13/15
3/6/15
Tested and not confirmed.

[img]http://i.imgur.com/UOazN0X.jpg?1[/img]

Edited by: SingleBear less than a minute ago
Sorry, folks. There is no ETA for the fix and there is no plan to release it without the fix. There is no new information on this.
Hello!

We're still working to correct some of the crystal texts along with the % (even after the Thursday fix). I'm redirecting the discussion to the pinned thread in General Discussions for everyone's easier tracking (including myself). I can update the 1st post if necessary here too. :)
Edited by: Minea less than a minute ago
I just talked to a CS agent and we haven't had any tickets come in about this issue.

He did tell me they can activate your friends account manually if they send in a customer service ticket listing the email they used to create the account.

DON'T POST THAT INFO HERE!
Sorry, we aren't seeing the issue here in the office. All I can offer you is maybe our Customer Support can help you out. Try out a live chat.
I just created a new account. Please post the link you and your friend are using.
I'll look into it.

If you notice anything that also happens around the same time this issue affects your character please update this thread. Anything. Maybe it was a buff from the mystic that somehow broke the charms effect.

Reproduced. Bugged. Headed to developer.

And thanks for the excellent write-up, screenshots, and video.
Reproduced. This is actually an old bug that appears to have come back with a vengeance.

We first found it only relating to the siege tanks in Corsair's. If you are in the tank when the match ends and you have had skill ranks equalized to max, the system throws a fit and leaves those max level icons on your bar. Exiting the tank before leaving the BG prevented this from happening.

So now we have added two other possible methods to reproduce this. When players are the Kumas or are carrying Da Bomb, their skill bars display the adjusted skill set. This appears to be the point it breaks. If the BG ends and the player exits the BG while their skill bar is still replaced with the adjusted skill set, their actual skill icons are not returned to their skill bars.

I've re-opened the original bug and updated it. Please let me know if anyone experiences this without having an adjusted skill set on their skill bar.

[img]http://i.imgur.com/UOazN0X.jpg?1[/img]

Haven't been able to reproduce any Korean text using Liquid Bravery or any other links. If y'all see any more please let me know.
I'm going to close this thread as the only team that can help with the issue is the Support Team, which will respond to your ticket as soon as they can (or they'll help through chat). :)

Anything account-related, it's always a good idea log out and log back in to make sure the change is applied.
Kami, thanks for the advice! I'm so lazy when it comes to brokering things, it's good to know what to do. xD

Mami! My favorites are male castanic or female amani! But maybe my sekret character is neither!? ^_~

I'm too scrub to play with you, Taprii, heh.
Hello,

On our Official TERA Forums, we only allow the folks to discuss giving them away. (We used to have an old post here when we saw more of this topic that may give you a bit more detail.)
(Folks,

If you have nothing constructive to add, move on please. If you see an inappropriate comment, report and do not engage. Inflammatory and/or non-constructive comments are not welcome. There will be no more warnings given.)
Hehe, this is my personal (aka sekret), legitimate character, so I can't really play with people anyway. The sentiment is super appreciated though, Pun!

Sebyka, I'm also in Idoneal, I'm going to see if I can get a learning team for BRNM sometime on CH... Until then it'll be crafting, Vault, RG and Vanguard dailies. :)

Nagato, we ended the maintenance earlier than scheduled! The server has been up for a while now. O_O
Good news!

We have finished the maintenance earlier than scheduled, so we've brought them back up sooner. See you in TERA! :D
Good news!

We have finished the maintenance earlier than scheduled, so we've brought them back up sooner. See you in TERA! :D
Aw! I wish I could play with you too, Neoak! It was getting too hard for me to play on different servers (I had 60's on 4 different ones..), so I decided to stick to CH for now.

Games, that sounds like a good idea. Thanks! :)

Also we have completed the maintenance sooner than scheduled, so we opened them up. We see you in game! :)
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