TERA Online dev tracker
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It is based on your time in game.

And don't bump. Minea will find you.
Edited by: Treeshark almost 2 years ago
Queues for Valley of Titans should be fixed now.

Also, everyone should have their Elite Boosts reset at 4pm. It will go back to 4am once we are 100% sure that works. IF it is not resetting at 4PM PST, please let us know.
muffinspimp on 02/14/2013, 11:01 AM - view

We stage posts sometimes in advance. It wasn't 100% ready to go until now.
Yes extensive gives you a higher chance at success at any level of the enchant. It can be used 1 to 12.
Rizon on 02/14/2013, 11:55 AM - view
This might almost be worth the inflated prices if you dropped the Cruxes and the charms. With RNG, as I have seen it in this game, you stand a 95% chance of getting Cruxes or Charms. As such, you are effectively spending $9.25 for 1 enchantment. Way overpriced. The guaranteed items need to be doubled and the RNG items restricted to scrolls. BTW add Master Enigmatic Scrolls to the RNG portion of the Extensive Alkahest box. As it stands right now +9 is good enough for me.


You do have a chance at 2 scrolls.
Armageddon on 02/14/2013, 12:06 PM - view
Knoxxer if I could add a suggestion here. How about giving the Elite people a discount to buy this items. This should lower the price to 2$ or so and I'm sure it would be a more tasteful price that people would like , plus it would encourage people to get Elite Status and this could lower the inflow and demand that the game has at the moment as well. Is a win,win in my book just a friendly tip here.


Thanks for the suggestion Arma. We are gathering the feedback from you guys and will make adjustments. The reality is a fair price works best for both you and us. If are prices are too high you guys don't buy it and that does no one any good. We need to find the right value and that may take a couple of changes.
Fiendtastical on 02/14/2013, 12:09 PM - view
I don't care if it is marketing strategy. That wasn't my question.


We looked as the 'additional' item as a bonus. We priced only based on the 16 or 50 that you get.
shyrofox on 02/14/2013, 12:13 PM - view
knoxxer on 02/14/2013, 12:12 PM
Armageddon on 02/14/2013, 12:06 PM
Knoxxer if I could add a suggestion here. How about giving the Elite people a discount to buy this items. This should lower the price to 2$ or so and I'm sure it would be a more tasteful price that people would like , plus it would encourage people to get Elite Status and this could lower the inflow and demand that the game has at the moment as well. Is a win,win in my book just a friendly tip here.


Thanks for the suggestion Arma. We are gathering the feedback from you guys and will make adjustments. The reality is a fair price works best for both you and us. If are prices are too high you guys don't buy it and that does no one any good. We need to find the right value and that may take a couple of changes.


Any adjustments going to be made to in-game drops?


That is a possibility. The end goal is to make the items affordable on the broker. Everything feeds into that so the going rate there will really let us know the supply and demand of the item.

These first few days are going to be a bit um brutal though. There will not be a stable price and there will be people looking to take advantage of it. We will monitor it through the weekend and see how the economy reacts.
Fiendtastical on 02/14/2013, 12:14 PM - view
knoxxer on 02/14/2013, 12:13 PM

We looked as the 'additional' item as a bonus. We priced only based on the 16 or 50 that you get.


oh well, thanks, guess price is subjective...


It is a bit. Landing two ME Scrolls would be a big win and make your purchase feel more valuable. But what we tried to do was look at it from a value of what you get guaranteed.
Slubber on 02/14/2013, 12:21 PM - view
EME should uses some of the money that they are sucking from the playerbase to actually market TERA F2P.



Pro-tip!!

Marketing money will start up soon we wanted to get the service stable first ;p
Happy Valentine's Day, everyone! May all your loots be phat and all your adventures epic!
Patience, young padawan...
Surprise!
Moved to PvE forum.
Keep the posts on-topic and constructive please, or expect to take some time off from the forums...
*consults Magic 8-ball* "Ask again later."
In fact, it is against the TERA Forum Rules.
Here are a couple of images to share. First is a shot of everyone who showed up. It's an overhead to give you a sense of how many people stopped by.




And here are our winners!

Edited by: Halrath almost 2 years ago
Here's a link to more images from the pick-up line contest.
A couple more images Minea asked me to share. This is (almost) everyone who showed up!




And here are our winners!

Edited by: Halrath almost 2 years ago
The judges had their own opinions. That's the beauty of art, though. It's subjective.

Note: Not a judge.
Edited by: Halrath almost 2 years ago - Reason: Added clarification.
Let me just say that call-out posts like this are NEVER a good idea.
(Moving this to Off-Topic as the focus is not TERA. :) )
We are having some issues with the elite bar resets. :( I know how frustrating it is personally (my priest's didn't reset last night either..) but we're working with BHS to figure this out how to fix this issue so I'm sorry for the inconvenience.
Second Vewdo's suggesiton. :)

If you happen to dislike mystic's playstyle (after trying it out), then a priest. :)
We are currently investigating this. Could you tell us what browser you were using and what types of payment option?
Hey guys, thank you for the information! We are tracking this down from our end!
Update:

We've fixed the issue and the En Masse store is available. Thank you for your patience!


----------------------------------------------------------------------------------------------------

Hello folks,

We are getting reports of players not being able to purchase EMP from the En Masse store on web. We are putting the store under maintenance while we investigate the issue.

Thank you for your patience!

(If you've already purchased EMP and wish to use them in-game, you are free to do so and the web store maintenance won't affect the use of already-purchased EMP.)
Edited by: Minea almost 2 years ago - Reason: updated, the store is available now.
We're putting the store under maintenance for the time being while we investigate!

http://tera-forums.enmasse.com/forums/general-discussion/topics/En-Masse-Store-Under-Maintenance
"It's not you, it's me...."

Couldn't help using that line for what time of the year it is (tomorrow). ;)
The store is back up again, thanks everyone!

(will update OP shortly)
Just giving an update in this thread as well, we've fixed the issue and the web store is available again. Thank you! :)
Guys, we all have a favorite race. Let's not bash other TERA races!

*hugs her baraka and amani* :P
Iniker on 02/13/2013, 07:59 PM - view
Please be baraka maid outfit
Please be baraka maid outfit
Please be baraka maid outfit
Please be baraka maid outfit

Please be baraka maid outfit


This, I hope!
Dealing with congestion was *one* of the reasons we opened up this server.

I want everyone here on VoT to know that this is not a temporary server :).
We have a maintenance on all servers to address the issue with dungeon matching on some servers, as well as a workaround for Elite Status Bar Boosts refresh issue as we continue to work on a fix.

The following servers will be unavailable from 7a.m. PST to 9 a.m. PST:

  • Mount Tyrannas - PvP
  • Lake of Tears - PvP
  • Valley of Titans - PVP
  • Tempest Reach - PvE
  • Ascension Valley - PvE
  • Celestial Hills - RP PvE

For real-time server status, please refer to the Server Status page and pilot your spaceship! Thanks for your patience!
Edited by: Minea almost 2 years ago
This is a top priority to get fixed. This bug sucks and we know it but it has been difficult to reproduce internally making it hard to track down. We are working on resolving it as soon as possible.
There is a lot going on since launch of both the game and the store so we are doing our best to prioritize and fix issues. This is certainly a priority and we understand the game is starting to run dry on the items. I hope to have something to you guys today or tomorrow regarding the issue.
Moved to Warrior forums.
As we said yesterday, now that the store is stabilized, we're preparing to roll out the EMP. We're just double-checking everything so we don't miss anyone. As soon as we've more substantive news, you'll see a post.
We refer to that as "immersive gameplay."
Moved to Crafting and Enchanting forum.
Find interested people here. This is the only place we're going to allow this topic. Note: You cannot sell these codes. You must be ludicrously generous, they must be needy, but there is no exchange of services, goods, or anything other than warm fuzzy thoughts.

You must give your codes away. And please do NOT offer anything in exchange.

Just making that clear.

Other threads will be locked down effective immediately. Thank you and good luck.
Edited by: Minea almost 2 years ago - Reason: added more clarification on offering something in return
Then head here to this Off-Topic Thread.

This will be the only allowed thread on the topic. All other threads will be locked down effective immediately. Good luck to all involved.
Contemplated moving this to PvP, but decided it was more Berserker-centric.
Our Support section might have the answer you need.

And please don't make bump posts.
As others have stated, no there is not. TERA works differently from other games and we have no plans to implement such a tool.

There are also numerous threads on this topic, so I'm locking this duplicate down.
The stores are in the midst of a restart. That might be the factor. Give it a few minutes.
The stores are in the midst of a restart. Give us a bit of time and then try your transactions again.
Moved to the PvP forum.
Sorry if you're still running into this. Let's try to get it resolved.

In the past, we've seen this issue pop up with using a zip code that doesn't match what's on PayPal. If that's NOT the case, you could really help us troubleshoot this by telling me:

Type of transaction: Credit card? PayPal? Magic beans?
Your location: State or Country should suffice.
Your browser
Lemme check with Treeshark, but they should be working.
There's no way this won't end in tears and fire...

[STAKED]
Moved to the Newcomer Discussions forum.
As Fatwa mentioned, the ticket turnaround time is a bit longer at the moment, but please hang in there. I know CS will get you sorted.
I want to thank everyone who came out to participate! What a great event! We had 47 contestants and even more in the audience! Some great lines, some groaners, some "Awwww!" and some rather direct ones!

Minea will post more tomorrow, including some great images of the event. I just wanted to say how much fun we had and how glad I was to be a part of it.
We had 47 contestants, and a lot more in the audience! It was a terrific turnout. So much fun!
3rd Step: Moved to PvP forum.


Our store, Valkyon Outfitters, is live on Monday, February 11. To celebrate, we’re offering you a free EME halo with your first purchase of EMP!

Visit Valkyon Outfitters to pick up the latest costumes and weapon skins—don’t be left behind the fashion trends! Plus, the store offers new mounts and consumables to speed your way through the world of TERA.

So come on by and check us out! We’re open 24 hours a day!
The original posts basically says let's be respectful to each other and follow the forum rules to create a welcoming and healthy community.
We are having a quick restart on Valley of Titans server to correct dungeon/battlegrounds matching configuration.

The following server will be unavailable on February 12 from 2:25 p.m. PST to 2:40 p.m. PST.

  • Valley of Titans - PvP

For real-time server status, please refer to the Server Status page and don't forget about the spaceships! Thanks for your patience.
Edited by: Minea almost 2 years ago
Oh, this is an interesting place! Maybe we can use it for some event in the future? :)
So good looking... May have to roll one myself... :O
Hey guys,

We're not sure what is causing this current outage, and have escalated the issue to our ops team. Hopefully we will be able to find a resolution soon.
Let's keep it to the main thread on this, we're working on it right now!
Thanks for letting us know, I went ahead and edited out his name for you now that we have it.
We're a bit backed up right now due to everything that has been going on. We'll get to your ticket as soon as possible, but there are other people waiting as well.
Keep it to the most recent thread please, don't necro posts.
Servers should be back up now.
This should be resolved now, gonna lock this down.
There are no prime titles on VOT because characters that transferred would have received them. We did not have a quick way to fix this issue so prime was removed.

@Barsag -- I've moved your character to a safer location above Velika. Thanks for cleaning up while you were down there.
We have updated our store to include Extensive Alkahest (a better version of MW Alkahest) and Spellbind. These will be for sale in the following prices and quantities.

1 Extensive Alkahest Box for 330EMP, 10 for 2970EMP and 20 for 5445EMP.

Includes 16 Extensive Alkahest (guaranteed) plus a chance at one of the following items:
  • Master Enigmatic Scroll * 2
  • Extensive Alkahest* 4 to 16
  • Mutinous Crux * 1
  • Anarchic Crux * 1
  • Fine Relentless Crux * 1
  • Fine Savage Crux * 1
  • Complete Crystalbind * 1
  • Instance Reset Scroll * 1
  • Greater Infused Charm * 5
  • Greater Enduring Charm * 5
  • Greater Power Charm * 5


1 Spellbind Box for 495EMP, 5 for 2255EMP and 10 for 3960EMP

Includes 50 Spellbind (guaranteed) plus a chance at one of the following
  • Master Enigmatic Scroll * 2
  • Spellbind * 10 to 50
  • Mutinous Crux * 1
  • Anarchic Crux * 1
  • Fine Relentless Crux * 1
  • Fine Savage Crux * 1
  • Complete Crystalbind * 1
  • Instance Reset Scroll * 1
  • Greater Infused Charm * 5
  • Greater Enduring Charm * 5
  • Greater Power Charm * 5


As with all new items we will monitor your feedback and make adjustments to find a fair price.
Edited by: Minea almost 2 years ago - Reason: We added a mid tier for the spellbinds, 5 for 2255EMP
Yeah, this crap is totally locked down. I've no patience for necromancers this week.

[STAKED]
Moved this to the Archer forums.
ZOMG Necro.

[STAKED]
Okay. I'm locking this thread down. The conversation isn't productive. The suggestion's made. That's the end of this.

[STAKED]
Apparently only I can prevent forum fires.

[STAKED]
Another necro thread. Grrr.

[STAKED]
If you've filed a ticket with customer service, all you can really do is wait. CS is slammed, but you will get your purchase. We're sorry for the hassle and inconvenience.
Moved to Crafting and Enchanting forum.
Well, this was ugly.

[STAKED]
I know CS is megabusy (which is totally a word), but you might try asking a mystic or priest in the zone to summon you.
Aww! So many helpful responses. Brings a tear to my eye.
That's a good idea. Moved to Forum Suggestions.
Love the colors.
No. Aside from the exceptions listed in the patch notes, all normal transfer rules apply.
Edited by: Halrath almost 2 years ago - Reason: Added link to patch notes.
Moved to here.
We really don't need more of these threads. They already exist. Post in those.
Actually, he can't. Call-out posts are a no-no.
We're chewing on several possible ways to accommodate players, regardless of language. We haven't made a decision yet, but constructive feedback is always appreciated.
And that brings this thread to a close. Dramarama not welcome.
Our bad.
Knoxxer stated that this would be handed out once we got the store stabilized. That's done now, so we're just finalizing everything. I imagine it won't be too long. Please be patient.
There is already an extensive thread on this topic here.
Duplicate thread is duplicate.
We do not have a timeline yet for transfers in/out of Lake of Tears and Ascension Valley.
Hello! :)

Yes, we realize that this apparent thing about berserkers is not in our patch, or doesn't appear to be. Yes, we realize that other things in this patch made it, but not this. Doesn't make sense, right? I, too, would like to know why my zerker is now broken. I've inquired about it, however please realize that their whole country just went through a national holiday, even though ours didn't. Yes, I know, that's crazy and no excuse. Blargh!

I *could* add that line into the patch notes, which seems to be what some of you are asking for,but it's not going to fix the problem in the game. It would also be incorrect, and instead of posts about "missing patch notes", we would get "incorrect patch notes."

TL;DR We have not forgotten about you zerkers, but adding lines of text into the patch notes isn't going to fix anything so please be patient.

Eventually but we want the new servers to mature a bit first.
We are working on getting the Village Atlas bankable, consider that a bug.

Alts are important but 2 characters per server with 5 servers does allow for 10 characters to be made. We think our pricing for additional slots is fair in return for what you get.
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