TERA Online dev tracker
All devs
Hello everyone,

We have some exciting community events coming in October and November, including Canyon Clash and Extra Life! :D

As these plans are tentative, please note that they are subject to change. We will share more information as the dates get closer and we finalize the details. :)

Plans for October and November

• Cosplay contest
• Halloween stuff
• Extra Life
• Guild Fair
• Canyon Clash
• Rootstock/Pond Faire
• Something harvest/Thanksgiving-related
• Battleground Power Hours
• Weekly Twitch Streams
For moderation, PM me directly please as it is against the forum rules to discuss it in public. Thank you.

(Also an email has been sent to OP as an explanation in this case.)


I understand that you're frustrated, but please note that any type of goodbye/quit post contents is against the forum rules. Also I'd like advise on cutting back on offensive language use to keep the forums constructive. Thanks.

As for the high level monsters being summoned by others on PvE server's starting area, this can be considered as a form of griefing. Please be sure to report such incidents/players by contacting our Support Team.
Level increase is scheduled for before the end of the year. :)

Information on Extra Life
En Masse for Extra Life 2013
(Just a reminder that bumping is against the forum rules. Also, please keep all non-English posts in Languages subforums. Thanks!)
Ginjitsu on 09/24/2014, 10:47 AM - view

This. It's on the radar, but there is some other stuff coming first :)
We will be performing a maintenance from 7 a.m. to 9 a.m. PDT tomorrow morning.

- Will be fixing some item names to be searchable at the broker.
- Will be introducing new mounts.

All servers will be under maintenance at 7 a.m. PDT on Thursday, September 25.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

For real-time server status, please refer to the Server Status page. Thank you for your patience!

with much love
I very much relate to Bird since my hands literally shake with excitement/nervousness in PvP situations. I need a lot more practice like Cirax says, but it's hard to put myself through the situation because it's so exhausting haha. I'll probably need to go do a solo instance after that to calm down. xD
Adeyn on 09/23/2014, 07:24 AM
I think it's a name of the Tournament, that is about to happen in November

Canyon Clash is a PVP tournament that we stream and give out prizes for every year. This will be our third Canyon Clash. The teams play against each other in Fraywind Canyon.
Edited by: Solomon 3 months ago
Not today. But soon.
Our GMs can't kill players in game. If they could, they would probably just focus troll Treeshark or Solomon.
We do have a lot of control over certain areas of the game and are constantly making small adjustments to improve player experience. However, we avoid blocking the game from performing an intended function like you are suggesting, so this wouldn't be the way for us to approach the issue.

In a situation like this, we gather all player feedback and submit it to BHS. Our job as a publisher of TERA is to work with BHS to make the game better for the community. It's BHS's job to implement system design changes that affect the behavior of the game.
Edited by: SingleBear 3 months ago
SoooOOooooOOoon. The tournament is planned to happen in November, team applications will open in October. News post to confirm it's coming is soooooooon
While we continue to forward the feedback, we need to keep all posts constructive and respectful to everyone. Also let's concentrate on focusing on the issue as on TERA, not the real world. Thank you.
All of the token stores from the BAM Killer event will be closing with the server maintenance tomorrow, at 7 a.m. PDT on Tuesday, September 23.

Please make sure to use all of your Bronze, Silver and Gold tokens you have before the maintenance!
Edited by: Minea 3 months ago
Ow, my eyes.

1. No caps lock, please.
2. Non-English posts in Languages section of the forums, please.
3. En Masse publishes the North American version of TERA and no other language is officially supported.
Mm. A few things I'd like to mention in this thread:

En Masse's TERA is the North American version of the game published for North America, and our official service provides content and support in English. At this time we have no plans to change our current language availability.

While having a common language is very helpful in communicating, I'm sure we've all experienced communication challenges with the people who are the closest to us (ex. *coughmyparentscough*).

On a more personal note, my first language is Korean. While I'm grateful for being able to speak/write it, I still remember the struggle of learning English that started 20 years ago after I moved to Seattle. In fact, I learned SO MUCH from playing the original Diablo. Back then I didn't even know what swords, shields, etc. meant. And games are really an amazingly interactive tool to learn, and I still remember the other players who kind to share their game knowledge with me. ^_^

I guess what I wanted to remind everyone is that we are all different, even within North America. A common language is a good communication tool, but our interaction with other players is so much more than that. It can be easy to forget, but there really is a real person behind the characters on TERA, and that's the main reason I love playing MMORPG's. Of course we can't all have good experiences all the time, but that's with all human interaction inside the game or not.

I'd like us to focus on building the community where everyone feels welcome than focusing on the things that can divide us. After all, we are all in this together as the TERA community.

much love,
(Moving to Off-Topic as the topic's not TERA or its community. :) )
(Moving to Art & Media :) )
Hey everyone,

Today's Power Hour for Champion's Skyring was not turned on at the correct time, so we are extending the Power Hour to 1 a.m. PDT on Tuesday, September 23.

Today's Power Hour change:

Previous: 5 - 10 p.m. PDT >>> Now - 1 a.m. PDT on Tuesday, September 23
Good afternoon,

While I understand that you are unhappy with my answer, please remember to follow the forum rules and keep all of the posts free from personal attacks or callouts. Thanks!

As for the droprate, I really don't know the answer. I don't know how the drop formula really works, and I can't pretend that I can find out the answer to share. The triple droprate sort of works like you defeat the monster three times instead of once, as far as how I understand it. And that is the extent of my knowledge. Sorry. :(
Hi Alphra,

If you're ready to leave (quest/level/etc.), this video should be what happens.
Good Morning,

Today, to celebrate talk like a pirate day, lets murder some pirates! We also have some new mounts to show off as well, and of course, some items to give away during the stream. So stop on by at 3:00pm Pacific.

As usual, immediately following the stream we will be streaming some more ZMR at 4:30pm. Today, we are celebrating the Steam launch of ZMR, and the final day of the 3v3 tournament where we will see the top 3 teams face off!

Make sure to sign in to twitch and follow the channel to potentially win some items in our usual giveaways! See you at 3p.m. Pacific on our official twitch channel!

What Kas said. :)
(Moving to Languages section)

Ahoy, matey! Captain Tonka Redbeard here, and we need yer help. We been stockin’ up ta have a mighty sale on bandanas ta celebrate Talk Like a Pirate Day. But those weevil-eatin’ Red Lash pirates sniffed out our cargo ship and plundered our booty!

Those scurvy-infested, land-lubbin, sorry excuses for pirates have retreated into the protection o’ the Pirates’ Grotto. Get in thar and toss ’em into Davy Jones’ Locker! Any bandanas you recover are yours ta keep.

The followin’ Red Lash members be the pirates holdin’ our booty:

• Red Lash archer
• Red Lash boarder
• Red Lash bosun
• Red Lash butcher
• Red Lash buccaneer
• Red Lash clawrider
• Red Lash cleaver
• Red Lash crusher
• Red Lash cutthroat
• Red Lash enforcer
• Red Lash freebooter
• Red Lash marauder
• Red Lash mate
• Red Lash overseer
• Red Lash petty officer
• Red Lash reaper
• Red Lash sentinel
• Red Lash slayer
• Red Lash swashbuckler
• Red Lash veteran

The cargo-thieving, lice-infested Red Lash pirates will only have the booty for the weekend, so get out there and get yer fill. Come Monday, September 21 at 11 a.m. PDT, the Red Lash pirates will have moved their goods and won’t have the bandanas in their possession any longer. Happy plunderin’!
Could you tell us what error message you see when you disconnect? (if you see any)
Nexus Traverse is included in the droprate increase. :)
Hey all,

Just an update, we've been looking into the unusual disconnects. Our servers (TR/MT/etc.) seem to be doing okay, however, we do see some spikes for some dungeon servers so we're now digging deeper.
Really glad to hear it, we've also been looking at our network as well.
This is a display error on the web store. Both of the Level 30 and 40 Supply Packs contain Kaia's Dedication II, which is usable to character between 1-50. If you purchase either of the Supply Packs, you will receive Kaia's Dedication II (just tested it) and the in-game store has the correct information. :)

We'll correct the web store's misinformation as well, thank you for letting us know!
(Moving to TR forums)

Good luck with getting the team! Nice timing with the triple droprate weekend coming! :)
Ghost915 on 09/18/2014, 10:52 AM - view
To save another thread, Im gonna post my mount-related question here too:

If I have a permanent account mount, could I reclaim the mount and give it to someone else?

Permanent account mounts are bound to the account. All of your current and future characters within that specific account will be able to use the mount. :)

This means that none of the characters that are not under the account will be able to use it.
(Moving this to Off-Topic as its focus is not TERA)

We couldn’t have finished off all those BAMs without our awesome players, so to reward your hard work in achieving five million BAMs killed, we’re throwing a triple-drop weekend!

This weekend, beginning Friday, September 19 at 11 a.m. PDT and continuing to Monday, September 22 at 11 a.m. PDT, all of TERA's dungeons have tripled their drop rates! That should triple your haul of the really good stuff!
WillStripForCookies on 09/18/2014, 03:04 PM - view
There are some things I'm confused about:
- By triple drop rate, do you mean it will drop 3 copies of the same item, or is the drop rate itself tripled? For example if there is a 10% chance to drop a devastator glove or whatever, it will become 30%, or it's still 10% chance but drop 3 copies of it if it actually drops?
- Does "dungeon" include Ghillieglade and vault?
- Does it mean goldfinger token drop rate is also tripled, so you could potentially get 9 tokens from one vault run?

- It's the droprate that's tripled, not the drop amount.
- Yes.
- I don't know. xD
While I understand that it must have been a frustrating issue, there are people who want special treatment regardless of their gender, status, or potential rewards. :)
Need to get new gear for all of my characters, starting with belts. ;_;

I also have a few 5-man Vault tickets saved, so we'll see!
Just wanted to stop by and let you guys know that we're looking into this. Thanks for letting us know! :)
I like my thralls because they do keep me company. Even Ghillieglade or Balder's Temple is for the team of two! (Still, Ghillieglade as a mystic. OTL)
We are currently planning to have our max level increase (from 60 to 65) and new instance patch before the end of the year. For a bit more information, please see our post here.
The BAM boxes stopped dropping after the maintenance on Tuesday morning, and the BAM boxes from the login stopped at 5 p.m. PDT yesterday as well.
If you're on TR or CH, do lots of ToT and SJG and put them on broker so I can get all the glyphs please! :D
Random ideas: read class guides? Make new friends in server forums? Watch Twitch our videos or Twitch highlights? Answer questions from newbies on the forums? If you're on CH, you can come up with your new character's background story? :D

Thanks for a cool contest! I'm moving this to Off-Topic as its focus isn't really TERA, and while I'm not actually submitting a story I wanted to share a short story of my own. :)

Back when I was playing my very first MMO, City of Heroes, you got your first semi-travel power at a low level (12? 6? I can't remember.) My friend and I both got hover which allowed us to fly but at a super slow speed and we went to the starting zone (Atlas Park) and hovered around pretending to be robots fighting in space (aka gundams), shouting silly things like "Prepare to be defeated!" and taking like 10 seconds to hover over 10 feet to each other. It was so much fun (perhaps due to the lack of sleep at the point), but it was one of the most fun I've had while playing games.


You guys made it, and you did it in style, with time running out, you pushed up to the very last minute. We are so excited that the 5 million BAMs have been killed, that we are going to send our very own TERA Producer, aka Treeshark, in game to trade awesome loot for your gold tokens. You will find Treeshark in game next to me, Tonka, and Minea, so make sure to come out and grab a Frosty Mantle of Indifference, Dyeable Princess Arin’s Maid Uniform, Blessed Enigmatic Event case, or the brand new Any Race Voucher, if that’s more to your liking.

Don’t forget, you guys have also earned a Triple-Drop Weekend that will start at on Friday, September 19 at 11 a.m. PDT and run until September 22 at 11 a.m. PDT. Make sure to hop in game, say “Hey!” to Treeshark, and spend the last of your gold tokens. The token stores will be available until maintenance has completed on Tuesday, September 23. Well done TERA community, enjoy the fruits of your… endless slaughter of over 5 million BAMs!

Edited by: Tonka 3 months ago
hahaha, oops. Well, I'm going to leave it. Come see Treeshark next to Tonka, Me, Minea, and Tonka.
The boxes will stop tomorrow when we shut down for maintenance. The stores will remain open until September 23.
(Great post! Thanks for writing this! *pins*)
All battlegrounds give double credits.

Power Hour had alternate double credits for two battlegrounds (FW and Champion's), and the BAM Killer opened up the double credits to *all* battlegrounds until BAM Killer even'ts period. :)

From the update tab of event page: "This is for all battlegrounds, at all times, until the event’s end at 11a.m. PDT on September 16th! (This does not stack with the current power hour effect.) "
Following up on CobaltDragon's comment, this was caused by issues at the data center and had a greater impact outside of our service as well. It has since been resolved but we will continue to monitor it on our side.
Oh no! We would have loved seeing you too!

The thread was pinned for two weeks or so. :(:(:(
To clarify, the changes we implemented during the BAM Killer event are the following:

- increased the amount of channels in some areas by 1
- fixed the BAM Killer box droprate when it was incorrectly set to a lower rate than we intended.
- Changed the level requirement of BAM kills to include 1-2 levels lower than the character level as well as equal or higher level BAM's.
- Box droprate doubled + Bronze Token store price change to reflect the increase
- More BAM Killer incentive

Very proud of everyone! *cries in corner* <3
The BAM boxes will drop until the maintenance tomorrow morning, which starts at 7 a.m. PDT on Tuesday, September 16.

Q: When will the BAM kill boxes stop dropping in-game?
A: The BAM boxes will drop until 7 a.m. PDT on Tuesday, September 16, which is when we start our weekly maintenance.
I understand that you are concerned about this, but I don't think there is a need to create a new thread for this topic. :)

This is something that we are keeping an eye on as well.

Do you have some pictures of you in your epic baraka cosplay from Comic-Con? Perhaps you just like making costumes to replicate your favorite TERA character. Well, this is the contest for you!

Create your TERA cosplay and send us a picture for your chance to win an epic elin figurine! Make sure to submit your pictures by 11:59 p.m. PDT on Sunday, October 19, 2014 for your chance to win.


The top three entries will receive one elin figurine (pictured above) and one 2014 Halloween costume.

Three honorable mentions will also receive one 2014 Halloween costume.


1. Create or re-use a previously created TERA cosplay. (Your cosplay may not be one you submitted to last year's contest).

2. Take a minimum of two photos.

a) We need at least one photo of you in your cosplay outfit. (More pictures are always good as it allows us to see the detail!) This does not need to be a new photo (but, again, it needs to be a costume not previously submitted.)

b) For verification purposes, we need at least one picture of you holding a sign or piece of paper that says “I Love TERA” on it. (You do not have to be wearing your outfit in this photo. We just need this photo to prove that it's actually your cosplay; this photo will not be posted to our website, even if you win.)

3. Do not use any image enhancing programs (such as Adobe Photoshop) on your picture.

4. Submit a .JPG version of the picture to Community@enmasse.com by [color=white]11:59 p.m. PDT on Sunday, October 19, 2014.

a) Along with your e-mail, please include your main character and server name.
b) The photo should be no larger than 2MB in size.
c) Limit of one entry per person.

5. This contest is for participants in North America only.

6. All standard En Masse Entertainment contest rules apply.

7. The winners will be announced on Wednesday, October 29, 2014.

En Masse staff will judge each submission on the creativity, technique, and overall look of your outfit. Extra points will be awarded to anyone who cosplays a BAM!

Happy Crafting!
Edited by: Minea 3 months ago

*The BAM Killer event boxes from daily log-in will discontinue at 5 p.m. PDT on Tuesday, September 16.

Halp...... Staying hidden today. ;_;
I think we can end this thread now that there is no new or constructive discussion happening.

Everyone has different goals in game and they may react differently to something, but let's try to be respectful and keep all posts polite. It's extremely easy to misunderstand or miss a nuance via text, and I want to see a friendly community. :(
While we continue to monitor all server population, currently there is no plans for server changes.
Hey everyone!

We also have an FAQ devoted to race change tokens. If you have any questions about the new Any Race vouchers, head on over and take a look!
Edited by: Harmonia 3 months ago - Reason: I fail at bb code
Hey everyone!

We also have an FAQ devoted to race change tokens. If you have any questions about the new Any Race vouchers, head on over and take a look!
Just as a heads up, we are aware of the issue and we are currently working to resolve it.

Thank you for all of the information provided so far.
For anyone still effected by this issue, I just wanted to let you know that we have not forgotten about you, and we are still actively reviewing the situation and doing all we can to have to resolved for you.

Thanks you so much for your patience.
Minea on 09/12/2014, 11:39 AM - view
The double credit has started at 11 a.m. PDT! :D

Please watch your language on the official TERA forums.

Thank you

Edited by: Tonka 3 months ago
Last week, we ran into some crazy technical issues. I've tested this week, and it does seem to be getting better, but the issue may continue. I've contacted both Twitch and our ISP, so we are going to roll with it!

We are going to do BAM spawning on MT, as well as do some makeup giveaways! If things go bad, we will move the stream to our official Hitbox.TV page.

So come on by our official Twitch.tv page at 3:00pm Pacific for the fun, or be in game on MT. Be ready to move when the server announcement goes out saying where the BAMs are!

Immediately following the TERA stream, we are going to be continuing our ZMR 3v3 Tournament with our Winners Bracket finals between BRAZIL OF SHOTS and NoNameTeam, as well as round 3 of the losers bracket with a match between The Faks and Tactical. So come on by at 4:30pm for the tournament!

Not aware of any donkey mount plans, but a baraka riding any type of horse mount is sort of like a donkey mount...
UdonPasta on 09/12/2014, 07:23 AM - view
could we get some more info on this?
• Any Race Voucher (3 days)—10 gold tokens.
• Gender Change Voucher (3 days)—5 gold tokens
if i buy them can we re-use them on alts to or do they get soul bound

Screenshots of the tooltip for these two items:

Since they are not bankable or tradeable, they can't be used on an alt.

(will add this info in the second post too.)
Characteristics of 3-day race and gender change vouchers:

Adding more information on the Any Race Voucher and Gender Change Voucher from the Gold Token Store:

Q: Can I trade my Any Race Voucher / Gender Change Voucher? Is it soulbound? Can I store them in bank?
A: Here are the characteristics of the Any Race Voucher (3-days) and Gender Change Voucher (3-days) from the Gold Token store preview.
Alright. You two have had it enough. Welcome to forum vacation. If you see an inflammatory post, report and move on instead of replying.
The double credit has started at 11 a.m. PDT! :D


We are now well into September and the PAX Prime 2014 is behind us. This year’s PAX was extra special for us here at En Masse Entertainment, as we invited our community to join us for a breakfast right in our Seattle office!

Early on the Saturday morning, we started our breakfast event with Knoxxer’s welcome message and short introductions of En Masse members, followed by Tonka leading a tour of the office tour.

Once the tour was concluded, it was time to eat! We served up tasty bagel sandwiches, famous Top Pot donuts, Aliila’s homemade cookies, fruit salad, and various drinks. Treeshark and Denommenator were both available for any game-specific questions, and the community had the opportunity to try TERA and ZMR at the gameplay stations. Between finally getting to meet everyone in person, selecting raffle winners, and presenting the PAX care package we prepared, we couldn’t believe how quickly the time flew!

If you joined us for the breakfast, thank you for coming! We created a short video to remember the event with you, and to share it with others who were unable to make it.

We hope you enjoyed the visit as much as we enjoyed meeting you! Thank you for being an awesome community and we look forward to seeing you again in the future!

It is very strange if none of the suggestions worked, it could be a web plugin that's causing it as well.

But either way, our Support Team has received your ticket and they will send a reply back after looking into it. (You'll be able to see the reply in your email. :) )
A few things here:

- Let's not bring real world issues onto the forums. (I do think telling people to "stop being racists" is going a bit too far.)
- It is a fact that we have more variety of costumes for certain race/gender combinations compared to others. While we can continue to voice our community's feedback, it is ultimately not our decision.
- The available choices on the Gold Token store are selected with their demand and rarity in mind. We made sure to keep the cosmetic items tradeable so that trade between the players remains as an option to convert the item into gold.
(When the constructive discussion ends = when the thread ends.)
Folks, I understand that you are upset about something, but following the forum rules is a requirement to use the forums. All discussions and comments on moderation need to be through the proper channel of communication, which the forums are not. For in-game moderation, please contact our Support Team. We are humans so sometimes we make mistakes. In that case, we will be more than happy to reinvestigate. However, please regard this as a gentle but official reminder on the forum rules. Thanks.
If you think the character is afk, then report it to us and we'll check it out. Thanks.

Talked to our team, Felicity use is okay.
Edited by: Minea 3 months ago - Reason: fixing incorrect response
Good morning,

If you are having issues submitting a ticket, could you try using another browser like Counterpoint suggested?

If you still have issues with submitting a ticket, choosing the "can't log in" option(shown here) may work as well.

Starting Thursday, September 11 at 11 a.m. PDT and continuing until Tuesday, September 16 at 11 a.m. PDT, you can take 33 percent off of selected steampunk and celestial gear in Valkyon Outfitters and Valkyon Outfitters Online.

• Steampunk costumes
• Steampunk weapon skins
• Steampunk steamer wardrobes
• Steampunk steamer trunks
• Celestial weapon skins
• Celestial spirit boxes

If you're an Elite Status player (and if you're not, this might be the right time to sign up), you also qualify for discounts on these other popular items:

• Maid to Work bundles
• Twice-Maid bundle
• Bloodshadow costumes
• Ninja weapon skins
• Nightfall costumes

Don't wait! The sale won't last forever.
Edited by: Minea 3 months ago - Reason: fixed the incorrect image.

TERA Citizens!

We’re nearing the end of BAM Killer, and so far we’ve killed almost four million BAMs. Some of you may say we’ll never reach the goal of five million. “It’s too much.” “It’s too difficult.” “The rewards aren’t good enough.” Well to that I say, “Have no fear.” I come with Gold BAM Store details, as well as extra incentives to help us reach this goal.

The Gold BAM Store will contain:

• Frosty Mantle of Indifference—3 gold tokens. This is one of the rare capes found in the hero’s cape box. And yes, it’s permanent.
• BAM-alicious Inner Armor—3 gold tokens. This box is guaranteed to yield one of the many inner armors available in the game. This includes both types—the ones from Goldfinger tokens, and the ones from Valkyon Outfitters.
• Dyeable Princess Rida’s Maid Uniform—4 gold tokens.
• Dyeable Princess Arin's Maid Uniform—5 gold tokens.
• Blessed Enigmatic Event Case—1 gold token. This box contains 10 Blessed Enigmatic Scrolls.

So what’s the extra incentive? Or incentives to be exact.

First, all BAM kill counts will be doubled from Friday, September 12 starting at 11 a.m. PDT until Monday, September 15 at 11 a.m. PDT. Yes, all of your BAM kills that currently count towards the score will be doubled, including the party bonus.

Second, we are adding an extra event upon reaching the five million goal mark. That is, we’ll be hosting a Triple Drop weekend the next weekend following. So to repeat: If we hit five million BAMs killed by September 16, Triple Drop Weekend will activate from Friday, September 19 at 11 a.m. PDT to Monday, September 22 at 11 a.m. PDT.

Third, we are unveiling two new items to the Gold Store in case there’s nothing you like in it currently:

• Any Race Voucher (3 days)—10 gold tokens.
• Gender Change Voucher (3 days)—5 gold tokens.

A race or gender change voucher that turns you back after three days? Nope. A race change voucher that you can use continuously for three days? Hell, yeah! Your race/gender and appearance will lock at the end of the three days, but until that time you can try out all the possibilities to your heart’s content.

So take heart, BAM Killers! We want to help you. You keep killing BAMs, and we’ll make it more profitable!

If this is a harassment issue, I really recommend contacting our Support Team with as much information as possible. :o
(Since this thread is not about TERA or its community, let's move this to Off-Topic. :) )
It was just left off as a mistake. We actually turned Double Skyring on last night, will have it on tonight as scheduled, and will even give a bonus day of Thursday for compensation :)

You guys are awesome! Collectively, you have violently slaughtered over 3 million BAMs, and I, Tonka ... am your reward! Well, my similarly named mindless avatars stretched all over Arborea are your rewards. But that's basically the same thing, right?

No doubt you have already paid Minea a visit and checked out all her goods. Well, you will find me standing right next to her in all my glory. Come find me in game, give me a wave, and grab yourself a Nut Hatch Weapon Skin. The only catch is those silver tokens you have accumulated, you are going to have to hand some of those over to me. I love me some silver!

Edited by: Tonka 3 months ago
Hey all,

We welcome constructive feedback, but personal attacks are against the rules no matter who it's directed at. Statements such as "might want to get a psych eval/check for alzheimers on BHS's lead designer, NOT sarcasm" or "the guy leading BHS and development/marketing decisions atm is a crack pot" are not constructive in any way.

Please follow the forum rules. Thanks.
Minea on 09/09/2014, 02:18 PM
Sorry about this, we will have extra Champion's Skyring Power Hours set up for today (Tuesday) and Thursday this week to make up for yesterday.

(We'll also add in-game messages.)

From the replied thread from yesterday.:)
We looked into this and there was a time period where packet loss or latency issues mentioned this thread could have been caused by the network in the region. It should have stabilized/normalized now though, but please let us know if this is still continuing. Thank you.
We will be performing a maintenance from 7 a.m. to 9 a.m. PDT tomorrow morning.

- Festival of the Sun will end with the maintenance.
- Fixed some item names to be searchable at the broker.

All servers will be under maintenance at 7 a.m. PDT on Thursday, September 11.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

For real-time server status, please refer to the Server Status page. Thank you for your patience.
Edited by: Minea 3 months ago
I should have asked everyone's forum name in person! We really enjoyed meeting you all. <3

Look for a little post at the end of this week to remember the event by! It will have a video of all of us having a good time!
We still believe in you. <3

Sorry about this, we will have extra Champion's Skyring Power Hours set up for today (Tuesday) and Thursday this week to make up for yesterday.

(We'll also add in-game messages.)
Edited by: Minea 3 months ago - Reason: more text
PKthebird on 09/09/2014, 05:16 PM - view
Normally Tera events run pretty smooth...this one is not in good shape. There are dozens of constructive feedback on the bam killer event, but the threads magically disappeared or got locked.

Hm, could you check non-1st pages in General Discussions, as there were no "dozens of constructive feedback" removed that I am aware of? Also if you want to discuss forum moderation, please PM me directly as it is against the rules to discuss it on the forums. Thanks! :)
I'm afraid our Support Team is the only one who can look into this and help. They'll respond as soon as they can.
Login issue should be resolved now.
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