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This likely isn't something En Masse can change on our own, but Bluehole might be able to. It does seem like an unintended situation since ilvl should directly equate to an item being more useful/powerful.

I'll talk to Treeshark and get a request sent in. We were able to change Vanguard Requests after Dawnfall so maybe we can change ilvl requirements for the Secrets & Shadows update.

Priests/Mystics - what's your ilvl at right now when wearing ideal PvE gear?
We haven't said yet.
Ginjitsu on 04/27/2016, 01:26 PM - view
@Geletron

Any plans of adding features to Tera Launcher? It would be nice to allow multiple instances of the launcher. But the feature I mostly want is being able to enable auto-login (not interested in linking Tera account with Facebook or Steam). If there's concerns about security, just force Account Armor for auto-logins.


We have a lot of features we would like to add to the TERA launcher. One of the challenges about being a technical producer is only being able to do about 20% of the projects you would like to do. In the long term we would like to build a universal launcher that would make it easier to manage your account, sign up for beta tests, and download all our games from one spot.

Here are the features I would like to add to the launcher in the short term:
* Security token so you only have to log in once every couple of weeks
* Ability to enter promo codes directly in the launcher
* Ability to see the number of open CS tickets you have as well as a direct link to the support site
* Ability to start patch downloads without logging in

krypticgamer06 on 04/27/2016, 07:29 AM - view
Hello Geletron, ive been following teras talks updates past 7 months since school has kept me busy but im still watching how tera moves forward and i see great hope for its potential

- My question
back in the day X1-2 years ago i used to play tera 24/7 and my greatest ally as a new person to it leveling more and more getting higher up was the IOS APP made by some person called tera it was up to date and it was amazing till reaper came and as much i emailed them to please update they wouldnt its pretty out of date now what plans do you guys think you might have for bring out a IOS app that provides info on the game and helps you manage your account? Thanks so much Ps- Do you watch anime and if so whats your top favs?


Thanks for the question krypticgamer06. I'm not familiar with the iOS app that you are talking about. We have talked about the possibility of developing our own mobile application for a while now, but there are no concrete plans. Ideally I would like to find ways to make APIs available for the community so they can build their own web and mobile applications. I see so many great tools that the community has put together, such as the glyph calculator, that I don't think we would have the resources to build. Creating APIs to make it easier to get the data, however, does seem more doable.

I do not watch a lot of anime shows. For movies, my favorites are Akira and Ghost in the Shell. I was able to watch a showing of Akira in the Cinerama theater last year and that was a lot of fun.
CSalv on 04/26/2016, 07:05 PM - view
Ever considered switching out of Zayo as a service provider? The latency while on their network is unbearable.


Hi CSalv.

We use a number of ISPs in our office and out of our collocation center including Zayo. We always look for vendors that can give us a good combination of coverage, service, and price.
Ultemecia on 04/26/2016, 03:31 PM - view
I wish I had some more questions to your job, but they've all been answered. I also love your ideas for event loot boxes and grand prize items.

My only question is how big is your network team, what are the job requirements and are there positions available. XD


Hi Ultemecia. We currently have 5 people on our network team. Each member focuses on different aspects, such as server configuration, network maintenance, setting up hardware in our office and in our collocation center, and working with various ISP and CDN vendors.

In general we look for people with the following attributes:
- Gamer or industry-level knowledge of MMORPGs
- A passion for PC and Console online games
- 2-4 years experience in the position for which they are applying
- Good communication skills
- Experience in the MMO industry (this is a plus, not required)

We are looking for a Database Developer (http://www.enmasse.com/jobs/d601) now and we do post new positions from time to time.
PoppyTheStout on 04/27/2016, 02:18 PM - view
There has been talk several times about a new forum So what is the status of new forum?

What is the most important change you want to see made to the forums?

To Space Cats and all you folks at EME you guy just keep getting better, did someone at work purchase a bunch of Deming's Books? :)


They exist:



Right now we are finishing up the configuration, adjusting the design, and testing features. Some TERA players have been helping us test them and pointing out to us changes we can make to improve the experience. The plan is to have them rolled out before the Secrets and Shadows update goes live in May.

Reasons - chance of getting the price perfect and right on the first try is probably close to 0%. Pricing it too low would have pretty much ruined any shape changer "economy", but pricing it a bit higher will let me see how to adjust it, or if it needs to be adjusted. Current broker prices were taken into account, but the more difficult problem is that prices vary among servers, and we have to set 1 price for all servers.
DetectiveMitten on 04/25/2016, 10:58 PM - view
Cat or Dog person? :D


Definitely a dog person, DetectiveMitten. I got a golden retriever lab mix puppy from the shelter a few months ago named Poe and now my Instagram feed is full of puppy pictures.

Unfortunately I'm allergic to cats and they seem to know it. They follow me around the neighborhood.
Banim on 04/25/2016, 05:33 PM - view
Not sure if this is an area you work on, but just in case: what is the reason KTera's UI is less laggy than NATera's? Since not long ago some people have found that replacing the NA UI files with the korean client ones eliminates a lot if not all of the lag when opening, closing and using interfaces in-game.

The issue with the laggy UI has been brought up for years since the game released in NA, so it'd be interesting to know if this is due to something not working properly in our client or if it's simply because Korea's build is more updated (since they are a content patch ahead) or optimized. Whatever the cause, I hope NA can enjoy, at some point soon, the same better UI performance as KTera without players having to replace files.

Apologies if this is the wrong Q&A thread (in that case, can this be forwarded to the people who could know what's going on?). Thank you.


Thanks for the question, Banim. I don't have an answer to your question, but I do have a technical contact at Bluehole and I will forward it on to him. If I hear something back about this issue, I'll post an update to this question.
Zoknahal on 04/26/2016, 12:10 PM - view
Hello Geletron!

Since it is you and your team who supervised the creation of the Kyra Potion Shack, the Golden Gift Box system and the launch of TERA on Steam, is it safe to assume your team also worked on the creation of the TERA Rewards system and the TERA Emporium? If yes, how do you plan to improve it in order to be attainable for more players who do not spend EMP (lets face it, the current system is way too EMP based and loyalty doesn't exist only in buying EMP). If no, Do you have plans to tweak the current events your team created, and activate em on more Holidays?


Hi Zoknahal. Our work on the TERA rewards and Emporium system was mostly confined to integrating the reward points and reward credits portion of the systems with our account management and GM tools. I know the production team is reviewing player feedback from the forums and the TERA subreddit on how we can improve the program and make it a little more accessible to our free-to-play players, but I don't have details on specific changes we are going to make nor when those changes will be added to the game.

One really cool change that was developed for the TERA rewards system is on how items are delivered. Traditionally we have not been able to deliver stacks of items to players unless the stack of items is configured as its own SKU in game. That is why we used to sell stacks of loot boxes as separate items on our store. We worked with Bluehole to develop a new API that would allow us to deliver stacks of items so we could send one stack of 150 credits instead of 150 stacks of one credit to a player's item claim. My next goal is to update our in-game store so we deliver stacks of loot boxes instead of individual loot boxes when you order more than one.

We do have lots of plans on how to tweak Kyra's potion shack and gifting, though not all these plans have made it onto the development calendar. Here is a brief list of some of the changes I would like to make (all of these are subject to change):

1. Add the golden gift-box center to the in-game store.
2. Change our event RNG boxes so that your chances of getting the best items are increased if you have already opened some boxes without winning something.
3. Add grand prize items to our event RNG boxes so we can do stuff such as give away 3 Alienware computers or something along those lines.

We would also like to find ways to make it easier to bring back some of our older events such as Bamkiller and make details for those events visible in-game.
Maxog on 04/26/2016, 11:35 AM - view
Gonna quickly answer this one: Look up Scaleform UE3, it uses single threaded (most CPU's have 2+ cores aka dual threading or x-threading) CPU (newer games use the GPU due to it's free resource allocation and specialized peripherals [graphics cards]) rendering for TERA's UI (something constantly updated). Combine these 3 things and you get TERA's UI as a bundled, unoptimized mess.

----

Onto my question:
I imagine since you handle login, web, and server client loads Geletron that you probably dabble in the hardware field equally as much as the software side of things. How up to date is TERA's hardware for the web server, login server, client server, etc?

----


(On a side note, I really dig these weekly asks Spacecats, they're pretty good at keeping the community in touch with some of the lesser known members of the dev/production team which is EXACTLY what the community has been asking for for the past 1 and a half years)


Hi Maxog. We have an operations team that maintains our servers and network, but I can answer your question.

We have spent the last couple of years modernizing our infrastructure. The web servers, login servers, and other services are virtualized so we can spin them up and down as needed or move them to a new data center in case of an emergency.

TERA game servers are a little more complicated. TERA was designed to run on physical servers (about seven or so per world) and some of the hardware has been running since before launch. The physical servers are really expensive to set up which is one of the reasons we have avoided setting up a dedicated public test realm.

We are installing new hardware in our data center in the next couple of months to which TERA will be migrated. I don't have an exact date on when everything will be migrated, but that does mean we do have a few more extended maintenance windows coming in the future.

On a side note, we are also experimenting with virtualizing TERA. At this point we have run every part of the TERA infrastructure on virtual servers. It was one of the reasons why we didn't have as much lag last time we ran a double-drop weekend.
StarSprite on 04/25/2016, 11:56 PM - view
Why did it take so long for Tera to be released through steam? What was the most challenging part of that process you can tell us about?


Hi StarSprite. The most challenging part about getting TERA on Steam was working out the billing system. We figured out how to integrate Steam and En Masse accounts a couple of years ago when we published ZMR on Steam.

We were initially going to publish TERA on Steam in 2014 before ZMR, but we had to delay when we realized that we didn't have a way for players to sign up for Elite Status using Steam subscriptions. You are not allowed to redirect players to a subscription site that doesn't use the Steam wallet when players launch the game through Steam.

The compromise that we worked out with Valve was to offer the Elite Status vouchers. We worked with Bluehole to get them added back to the game for the release last May.
Angellys on 04/26/2016, 08:58 AM - view
Hi, I had no idea what to ask about the game so here's a personal question: what were your childhood dreams and why you decided to pursue this career?


That's OK Angellys.

My childhood dream was to become a research scientist. I'm a naturally curious person and I though it would be awesome to get to do experiments all day in a lab. I got to work as a research assistant at a cancer research lab while I was in college, but I had to find something new to do because working around chemicals all day triggered severe migraines for me.

As for how I got into the video games industry and why I chose to pursue this career, pull up a chair and old Geletron will tell you how that happened:

I wasn't allowed to play video games at home as a kid since we were poor and my parents thought it was a waste of money. I used to sneak over to my friend's house or my cousin's house to play games since they had Atari 2600 and NES game consoles. When I was older I saved all my money and bought a Gameboy portable console.

I really started getting into video games in college. My dorm floor used to have LAN parties and play Warcraft II or Starcraft when it came out. In those days only one person needed to have the disk and you could spawn copies for multiplayer.

After graduating I tried to get a job in the industry, but it turns out no one wanted to hire a fresh college graduate with a degree in English and a background in chemical engineering and organic chemistry.

Eventually I was hired as a variable data print operator at a print company because I knew how to use VBScript to manipulate data in Microsoft Excel. At night I read technical manuals and taught myself how to use Photoshop and how to build web sites using a text editor. I figured the only way I was going to get into the games industry was to become a web programmer so I focused heavily on learning about that.

For the next 7 years as a web programmer, as an iOS programmer, and as an Android programmer for an engineering company in Minneapolis. I was also keeping an eye out for interesting job opportunities in the video game industry.

After a particularly harsh winter in Minneapolis, I decided I needed to move. I chose to move to Seattle since I grew up on the west coast and since so many technical companies have offices here. Luckily En Masse had a job opening available as a front-end web developer and since I had a lot of web and mobile programming experience, I got the job.
Aulon on 04/26/2016, 05:05 AM - view
One of the draw backs of TERA is to get it to run smoothly one must optimize it themselves, simple things such as changing files to tell TERA to use more cores of your CPU, reducing particle size, ect. With out doing this the game is near unplayable at the higher level. That and the amount of memory leakage, why has this not been addressed and fixed in four years? If there are no plans on fixing it why not set up walk throughs on these forums for those that want to enjoy the game on the higher level, show a sign that yes it is an issue and En Masse can not fix it but would like to help in every way possible?


Hi Aulon. I really don't have a good answer for you since my team doesn't work with the source code, but I will ask our support team if we can put together a knowledge base article on game performance optimization. If there is already a resource that the TERA community has put together, we can add a link to it from the community page on our site.
Derpty on 04/26/2016, 12:13 AM - view
Gee one could wonder why people bother to write page long (and more) "rants". What you mean - judging by last thread - is:
No hard questions. That people really care about. No questioning issues with services. No ridiculous inconsistent censorship questions. No state of PVP questions.

Some won't apply to GELETRON ofc, but it's for future sake.

_____________________________________________________________________________________

Question time, i'll break the rule and go with 2:

1. Is the "GM" support team outsourced?

2. Did they ever play TERA?

_____________________________________________________________________________________


Ps. What? It wasn't mean towards GELETRON. And judging by the
service we non paying players get it wasn't mean at all.

EDIT://
Ps.2. Since you build tool for them i thought you might know.


Hi Derpty.

1. Is the "GM" support team outsourced?
A. Not at this time. We did have an offsite support team in Austin last year that helped answer support questions, but now all support is handled by a dedicated support team in our office.

2. Did they ever play TERA?
A. Yes, though some play TERA more than others. Playing TERA is actively encouraged at work. If Spacecats can convince one of our customer support team to do a QA session, he or she may be able to give a more detailed answer.
Banim on 04/25/2016, 05:43 PM - view
That's why he's still single.


"Hey sweetie, think you could get me some Rootstock later?"

Singlebear: "NAH."
Apparently the servers have been stable all day. The ops team did some investigating and there seems to be no issue on our end. It's possible this is a wider spread issue as counterpoint suggested.
Banim on 04/25/2016, 05:43 PM - view
That's why he's still single.


Be nice to singlebear!
Also please stop bumping. It makes spacecat's hair even bluer.
I am replying to say that I read this, and in fact I read it last week. However, I do not have anything concrete to say yet. The path to Vm7 is directly in my crosshairs though.
No rootstock yet. Wanted to, but singlebear shot me down.
Here are this week's Patch Notes:

http://tera.enmasse.com/news-page/patch-notes/patch-390707en2

Maintenance will begin tomorrow at 7:00 AM PDT as usual. Estimated downtime is two hours. That's enough time to pop some popcorn for Bamarama viewing parties!
Crvnch on 04/25/2016, 04:57 PM - view

p.s.

someone still wants rikku. lol


Oh god... -_-
All hail the mighty GELETRON!!!

This week's chat will be with En Masse Entertainment's Technical Producer. Ask GELETRON questions all week long (until end of Friday.) For the sake of having a fun and open discussion please adhere to the following guidelines:

* Prime Directive: Be polite to GELETRON! Despite having the forum handle of an intergalactic overlord, he's a human being with feelings.
* One question per post. This is a new guideline, but I think it will make things so much nicer for our guest, plus it significantly increases the chances you'll get an answer.
* Be succinct. No rants. This kind of goes along with the "be polite" Prime Directive. This isn't the place to post long rants or giant lists that hijack the thread. Please make your own threads for such things.


Here are some questions I've asked GELETRON to get the conversation started:

Please describe the kind of work you do.

I manage the development team at En Masse Entertainment. Our development team is responsible for building and maintaining all our web sites, our account management system, our customer service tools, our game stores, and our game launchers. We also work with game developers to make sure our platform can communicate with their game and to assist getting them integrated with third party services, such as Steam.


How does your work specifically affect TERA?

Beyond the day-to-day stuff of making sure players can log into the game, purchase items from our store, and receive items in item-claim, we try to find new ways to engage our players. My team built the Golden Gift box system, Kyra’s potion shack, the in-game store, and we launched TERA on Steam.


What classes/races do you play in TERA?

My highest level characters are a level 60 Reaper, a level 61 high-elf gunner, and a level 58 human male lancer. In most MMOs I play a tank class so my usual game play is to plant in place and punch things in the face. TERA is a little more complicated so it has been challenging to find a class that fits my preferred play style.


What other games do you like to play?

When I’m not collecting creatures to battle in Pokemon and Puzzle and Dragons, I am usually flying my ship in Star Trek Online, or playing my Paladin in World of Warcraft. I also love big single-player RPGs and strategy games so I’ve logged a lot of hours in Civilization, Starcraft, Fallout 4, and Skyrim.


What shows are you currently watching?

Game of Thrones just started season 6 so I’m really looking forward to watching that again. I just finished re-watching all the Rick and Morty episodes from iTunes. I’m a sucker for the super hero shows like Flash, Agents of Shield, and all the great Marvel shows that Netflix is producing. The last few Supergirl episodes frustrated me so I’m going to give that show a break.


If you were stranded on a dessert island, what would you do when not eating your sweet and delicious surroundings? What savory food would you miss the most?

I think I would panic. Even though I love tasty treats, I don’t like being sticky. Having all my surroundings having a strong probability of being sticky when exposed to moisture is kind of scary. I would miss bacon.


Would you rather fight a dozen Elin-sized Kumasas, or a single Kumasa-sized Elin?

I think I would rather fight a dozen Elin-sized Kumasas. They have a predictable attack pattern that seems manageable. Elin are too unpredictable. She would either beat me to a pulp or try to RP with me. Both thoughts are scary.
Any other issues? The team is looking into this. If you're having giant lag spikes please give the server & general region you're playing from (East Coast, West Coast, Best Coast, etc...)
This looks like a duplicate thread, so I'm locking it.
Hey all,

We had a really good time on Celestial Hills today. Here are some screenshots I took, but if anyone has more please send them my way.

I've been able to visit every server in the last month or so to do fun and improvised events, though I do regret that the nature of spur-of-the-moment events means not everybody who plays on each server has been able to experience it. The surprise of such an event does have some great benefits, though.

GM events that have been pre-announced have so far revolved around the Twitch stream. I'm able to dedicate more time to these, but as you guys have seen it's still a challenge to run an event that simultaneously occupies and entertains hundreds players. Even today on Celestial Hills we must have had over 100 people. Deeerp gave a bit of a rundown above, but we also encountered monsters he didn't mention like Arzakaar, Killian, Tantibus, Thalweg and Mephisis. Not to mention smaller adds, exploding obstacles, and floor spikes. All in all I hope there was plenty of variety for people to enjoy!

Getting to the nature of the thread, rewarding players for actively participating in events like these is something I insist on doing whenever possible. Lately, to reward entire raids full of adventurers, the Montori's Haul boxes have been a great way of doing this, but I've been exploring other options which are both more exciting and more flexible. I don't mean for these boxes to diminish the achievements of those top tier players able to clear Dreadspire. If I could rename them "Special Spacecats Event Goodie Box" I would. I won't get into details here, but at the moment I have a few tools in my GM toolbelt, and only a couple of those reward loot. I'm looking to add more.

Taking your feedback into consideration, I still don't think floor 21/22 boxes are an inappropriate reward for large groups participating in events like this, and I plan to do more. If that means a less experienced level 65 player gets their very first piece of Starfall because they showed up for an event, then that's actually really awesome in my book. I can only hope that others are able to be happy for those lucky players. Cheers!
Edited by: Spacecats 2 minutes ago
Nasbey on 04/22/2016, 05:41 PM - view
So for those of us who answered first in the trivia that was on the stream...
I was under the impression that we would get codes for that? If so, where are they? There is nothing in my twitch inbox.

Thanks


I rarely get time after a show to hand those out. Sorry, I usually state that on the air. Those who correctly guessed trivia answers can expect their prize early next week :)
We are incorporating a lot of fixes from the bugs you all are reporting here into our localization for our next major patch. However, some items are not simply localization we can fix at EME. A good example is seen in StarSprites post about Slowing Painblast. The effect is listed as a 100% chance, but as you can see from the chat log, it certainly isn't as simple as that. In our xmls, that is a variable.

"Slowing Painblast" tooltip="$prob chance to decrease opponent's Movement Speed by 50% for 7 seconds." skillName="Painblast"

So some of these things are going to be fixed and that makes me happy. But, some of these things will have to be sent to Bluehole for review.

StarSprite on 04/22/2016, 05:33 PM - view
The painblast glyph for the slow should be reworded, I think. It says it's 100% chance to slow but it actually seems like it can be easily resisted. Either my rng is really good or it's actually a low chance.


[quote name='Lailyn' at='04/22/2016, 11:15 AM']@Spacecats,

How about grabbing Treeshark and Lawli, and queuing up some team 3s?

FWC has gotten a lot of attention lately, so it is fine on it's own now--Champion's Skyring could use some love now.

It's been a few years since Skyring has seen some EME love
https://www.youtube.com/watch?v=xc57uhhwg9U[/quote]

I did some 5v5 Skyring during the last Spacecats Arena. We could definitely do more, though! A 3v3 vs. EME sounds kind of exciting. I think I'll plan a show around that :D
Meningitis on 04/21/2016, 08:28 AM - view
Hi! Just some simple questions (Sorry if these were asked previously, 7 pages is a lot to read through and the text colors hurts my eyes to read huge paragraphs lol)

1: Will we ever get the Alice Dress in NA? I know it was previously unreleased due to a graphical error in the skirt animation.

2: Will any of the older weapon skins be eventually implemented for newer classes? I know this answer is probably no, but I remember Brawler getting a rogue skin. Going back and making weapon skins for all of the previously released skins DOES sound like a lot of work though...but greatly appreciated work. Ex: Celestial Spirit weapon skin in reward store is great, but not for players who main reaper/gunner/brawler/soon to be ninjas. I'm sure people would love for the older skins to be available to new classes. :D

3: Will any old events such as Banquet of Blood make a return? I never got to experience it but it sounded like a lot of fun.

Thanks for your time with the community, you're really working hard reading through all of these questions.


1) this was asked previously, and currently the dress is bugged, and i do not have a timeline on when it would be fixed or released.
2) unfortunately no. going back and making these weapon skins, would require additional work, where as their focus is on creating new weapon skins for more classes. (the rogue skin was already created with a brawler weapon, and was just turned on after the brawler was released)

3) quite possibly, I have no heard of it either, but who wouldn't want to join a Banquet of Blood.
Espena on 04/21/2016, 08:08 AM - view
Do you mind that topic: http://tera-forums.enmasse.com/forums/general-discussion/topics/Tera-in-android-What-a-great-idea

If so, my opinion is same, why the hell they are doing mobile game, with upgraded version of unreal engine, while desktop version is bad as [filtered], if we speak about optimization. Also there are my few posts in that topic, mostly about optimization, that in beta this game was super smooth, comparing to what they did after release.

@Lawllipop - maybe BHS and/or EME don't realize that, but this game would get much more players if they actually can run this game without constant FPS issues. Any new content can't change anything, if we actually can't run this game, with even decent PC's, because this game can't take advantage of hardware which we got now. If you don't want to stop new content to be released, then hire new developers, which will take care about optimization of this game. Right now lots of players can't play without some tweaks, or breaking EULA by changing in ingame files/folders. This is just ridiculous, that you selling broken product, and you telling us that there are some "plans" to fix the game, but mostly BHS will just create new content, because this isn't something important or even necessary.

Now just look on those search result:
- "tera online new class" (2150 results) - https://www.google.com/#safe=off&q=%22tera+online+new+class%22
- "tera online fps" (2590 results) - https://www.google.com/#safe=off&q=%22tera+online+fps%22

Now lets look on trends: http://www.google.com/trends/explore#q=tera%20online%20new%20class%2C%20tera%20online%20fps&cmpt=q&tz=Etc%2FGMT-2

The trends are showing that players actually care more about FPS issues, than new class (aka new content), because they don't care about new class which they can't play anyway, because of how this game is horrible working.


first of all, amazing graph correlation. I do love me some graphs.

second, as mentioned before our current status is that we are working on improving our hardware itself, but also about optimizing the game.

and i know it is like another "we'll see" or "soon" i will get back to you with an answer, whatever it may be.
Derpty on 04/21/2016, 03:42 AM - view
I'm not going to sift through old posts for hours or more just to pick the details as i'm here not to prove anything to anyone but comment on things. But, essentially, everybody who was at forums when talent system was being finished and deployed in Korea remembers the story, it went something like that:.- First it was supposed to be the next best thing after sliced bread.
- Then it was supposed to be the next best thing after sliced bread SOON to be available in other regions going to fix all the big problems.
- Then it was next big thing yada yada, SOON delayed.
- Then there were some bugs to be fixed. SOON twice delayed.
- Mean while Korean community reported on bugs that should be fixable in an evening but weren't
- Then in some weird slips and "over"communication (can i put it that way?) it was revealed the system development is "finished" and there won't be any change or additions.
- Then it was said new classes (after ninja, or was it brawler? One unrevealed class forward anyway at that point) won't get talents as it's not "possible" to add it.
- Meanwhile none of the bugs were being fixed.
- Then we were told nobody but ktera gets the system because it was now "discontinued"
- And now we're being told we didn't get the system because it was unsatisfactory and insignificant anyway.
There was more to it and in multiple threads again and again different people were making the same conclusion "oh look, looks like somebody coded the system, left - and now there's nobody to work with it". I think there was also something more direct but like i said, i'm not going to spend hours looking through posts, that's not the point. The point is i'm not buying what you're saying.


While in the news the game was often quoted to go F2P it wasn't really marketed as such. It was marketed mostly as Freemium which differs from F2P. The ideology behind Freemium is that you're free to play the game for free but you acknowledge you're in inferior position to premium users.On the flip side, once you pay you're equal to others. Freemium model is a response to the fact that most if not all F2P games are free in name only. The idea was that you can try the game for free and manage quite well for a couple moths till you hit level cap, after that you'd have to pay or accept being straight out handicapped. At that point another feature comes in to play: once you make a commitment and purchase the game/single sub with real money you can start using other players chronoscrolls. It's a feature BHS took from CCP's EVE PLEXes which allows one to buy premium time with in game money. While it allows for some gold buying it allows users to stay premium without spending money. But those are not "free" users in anyway as the use of chronoscrolls was limited to players who payed at least once. So, once you reached gold production peak at level cap you could buy your time in game. That way each and every player would pay for himself or drive in game economy and make somebody pay for him.
Since Freemium didn't sound as good as F2P at that time and because TERAs Freemium model didn't employ standard straight forward tactics like trade chat blocking and broker blocking (still limited but it's not the same) it became easy to fool people in to thinking the game's F2P. With time, more and more vanity items were added. Soon "free" cosmetics were removed altogether (templates anyone?) in favor in paid cosmetics. The breakthrough came with (afair) underwear, first pay2win cosmetic. It was quickly added to some events to counter the backlash but it was and in fact still remains a P2W feature. Soon (tm) more and more items (alkahest, enigmatics etc. yada yada) followed suit. (Are the t9 enigmatics dropping anywhere already? or are they still bought with real money only?)


No i do not have the link that i was talking about, like i said i'm not going to sift through posts. But i think those from first page of google search for "tera mobile" are good enough:
http://www.ign.com/articles/2015/11/02/new-version-of-fantasy-mmo-tera-to-release-on-ios-android-in-2016
http://www.destructoid.com/tera-online-is-coming-to-mobile-devices-in-2016-318648.phtml
http://www.gameskinny.com/rmjjo/tera-online-is-coming-to-mobile-devices
http://news.mmosite.com/content/2016-01-19/nexon_to_launch_tera_next_week_mobile_version_in_preparation.shtml
http://massivelyop.com/2015/10/29/t2-is-some-sort-of-mobile-game-based-on-tera/
http://www.siliconera.com/2015/11/01/nexon-is-publishing-the-mobile-version-of-tera-in-2016/
I think some of those are from early reports. The are gameplay videos already if you look for them and it apparently looks and plays better on a **** smartphone than on my (and most people, tera doesn't care if you run riva tnt or sli titans) desktop.

----------------------------------------------------------------------
Ps. Would you kindly add (vertical) stretching to reply window? (Or will i have to inject it by hand each time i want to write a longer post (or is it the point?) ?).


Hey Derpy,

that is totally understandable, and you do not have to believe anything i say on the forums. I am not trying to convert you into a follower, and i know actions obviously speak louder than words, but as it stands right now, the Talent System is not planned for NA.

Will i talk to the developers about it again? Yes, but I can't make a promise that it would change.


as for the difference between freemium vs f2p, i think your definition and mine are a little different. From my perspective freemium would be a free version of the game which allows you to play the extent of a game, and then a paid version which unlocks additional content, while f2p at the root of it, is can a user experience all the content a game has to offer, even if the payment options are removed.

for example, a freemium game would be a game that lets you create a character and level to 10, but at level 10 you would now have to pay lets say 20 bucks to now let you level to 65.
f2p would be, if TERA were to remove the cash shop, and all of the items from it, would a player still be able to level to max level, play through all the dungeons etc. While the answer is yes, the items in the store do provide that extra for players who prefer time over money.

but regardless of the fact, I am not quite sure what the concern with what kind of option TERA has for you. is it because it has a cash shop? or players who dont spend money seem inferior to people who do spend? or how we need to balance out players who spend vs players who dont spend in battlegrounds or something?

as for the mobile version of the game, this actually does not have anything to do with our development team. Since it is for mobile, it is most likely that it is a separate team, and would not actually impact our current production.

I know we are currently working on our new forums. we have finished with the development on it, and now working on the categories and design, but i will ask spacecats if these new forums has vertical stretching.
kedros on 04/21/2016, 01:39 AM - view
I had liked to know who is in charge of maintaining the crusades in NA Tera? Who decides which dungeons come in the leagues, and why isnt it the current endgame dungeons. We'd expect at least KD and FI in the pve league, and 3's and FWC in the pvp league, but thats not the case...


Hi kedros,

this was addressed to us, and for the next season of the Crusade, we are looking on what we can do to address these issues. as far as who is in charge, it is a collaborative effort between us, and our developers.
Blueflam3s on 04/20/2016, 10:50 PM - view
Thank you for the response, Lawllipops!

I have only one issue and it's more directed toward BHS. As you know, TERA is by no means a new game; it's been around for 5 years and has been fairly successful. It baffles me that in all the time it has been around there has been no real side content whatsoever. Based on how you said "adding side content wouldn't be something that would be able to be done quickly", it seems implied that no side content, to your knowledge, is being worked on currently, either. I feel as if BHS either doesn't realize the potential the game has, or rather they don't care and have an extreme mentality of "minimal effort, maximum profit."

I hope this doesn't come off as rude, but in response to "making sure that is actually NEW and EXCITING", I must say players very frequently give feedback on what they want to see implemented. If BHS had indeed taken any of said feedback seriously, I feel as though we would have some new content by now, even something small. I can't imagine ALL the feedback they've received throughout the years has been not worthwhile or impossible to implement. Whether it's "new and exciting" or not, players have given the feedback on things they want implemented repeatedly and I'd hope BHS might someday listen to at least a couple of them.

But, as I said, this really is an issue with BHS. Unfortunately, I don't speak Korean so I'll put my soapbox away for now. Thank you for your time and sorry about the rant!


Hey Blueflam3s,

your point is very well taken, and I can understand the frustration of having empty promises. you are right to assume as of right now there is no insight for me on any new "side content" but what I can promise is that I talk to them about it, discuss a timeframe for it, and weigh its desire and feasibility.

Whether the answer is no, yes, or next year, i do wish to give you an update and keep things transparent, and know my intention isnt mean to try and dangle something in front of you and keep saying almost there.
Petta on 04/20/2016, 06:26 PM - view
My questions seem trivial compared to some of these other ones, but I'll appreciate answers all the same.

1) Why have we not gotten certain cosmetic items such as the cat-ear headphones and the Alice dress?

2) Will they ever be released here?

3) Would EME ever consider holding another community design contest? The last one was rather awesome, and it might be equally splendid to let NA users design more of the stuff that gets put into the game *cough* weapon skins *cough*


not at all. if you are curious for an answer, go ahead an ask, i just dont know if i will have an answer for you.

1) that is a good question. I know there is a reason, I will probably have to follow up with Treeshark, since I was not around during the time of their release.

2) probably same as #1

3) YES having more community involvement is definitely something we want to be more proactive about. Weapon skins eh? thats an interesting thought.
Aulon on 04/20/2016, 06:25 PM - view
I am going to go way back to the days where GMs used to post a Global notice such as "I SHALL REIGN CHAOS UPON YOU" then mass Dracoliths spawned from the sky. This was amazing as it was a complete surprise and fun. For each one you helped kill you got a silly box in the maill, nothing much but some mats. This would be amazing to bring back, have the boxes give little things like Titan Embers, Master Alk or a very rare Ancient Wish.Do not announce when it will happen, just do it. It doesn't have to be hundreds to the point lag gets so bad peoples comps cry out ether, just a few OP World Bosses every now and then that take a large party to kill and every one helping gets something.

To add to this long ago on CH during the Vanarch Days the GMs of most guilds where invited to come together. In which we would chat about organizing Nexus parties, who was running for which region to ensure all of them where covered, who is hosting the rolling after event for Nexus, what other event ideas do people have, ect ect ect. During one of these a GM dropped Dracoliths on us, this moment I will always remember.


That sounds fun! i will poke Spacecats to track this event down and see if this is something we can revitalize.
StarSprite on 04/20/2016, 06:00 PM - view
Thank you for answering! I know it's probably something you may not know the answer to but some of the community feedback would require assistance from BHS to make those changes. Are they/would they be willing to make the adjustments people want?

I look forward to it! I don't have the original post of the user who made these but they'll give you an idea of what to expect in the battleground. :D

My priest has had a lot of names since I started on TR but ended up moving to MT after a little over a year. I'm an older member of the community and I happen to have/had a lot of names on multiple servers.

Someone contacted me about a name I had on a server I hadn't leveled on yet and offered me a list of names they had on MT. I happened to be looking for a new name for my priest since it was named something random at the time. Pez stood out to me the most because when I think of pez I think of the cartoon looking dispensers that pop out candy. It'd be more fitting as a mystic name since I've heard people call motes candy before so I saw a bit of humor in using it for my priest.

Not a terribly exciting story but that's how it came to be!

Since having it I've learned some interesting things. Pez candy doesn't have an expiration date (I wish my priest could survive that long in battlegrounds) and the Spanish speakers of the community tell me it's their word for fish.


Hi StarSprite,

to be perfectly honest, they are willing to LISTEN to adjustments people make, which we do send over to them, but they also work with other regions, as well as their own region to see how it would affect these regions.

A lot of times we do make compromises, and we do our best to implement what the majority of players want, that will positively impact the game, because there are some instances where players say, we need harder bosses, or other players saying we need easier bosses, we would need to take a step back and see not who is right or wrong, but what would be best for the overall experience.

not to say we have been perfect in our execution, but we do make the effort and try to iterate on these initiatives.

haha I also enjoy Pez. i used to collect the dispensers, and they were fun.

Did you know the word pez comes from the German word for peppermint, PfeffErminZ
CosmicCricket on 04/20/2016, 05:20 PM
I remember someone from EME talking about plans to make Awakening enchanting not so terrible. Does the TERA Rewards system represent the full extent of the planned changes to Awakening, or will there be more?


Hi CosmicCricket,

I am not 100% sure which part you are talking about, but if you are asking if there are going to be Awakening Enchantment scrolls for the TERA Rewards, then that is not going to happen. Since that just means people would just need to spend money and can Awaken their gear to +15 right away.

Currently what we do have is at different tiers of the TERA Rewards will offer a % increase of success rate for Enchantment, which includes Awakening.

As far as making any changes on that system, that is to be determined, because we are going back and taking a look at TERA Rewards itself and see what changes we need for the whole system, which may include that.
I just entered a bug for this. Thanks for bringing it to our attention. I looked for all the instances of the old Nostrums being given out, but that was all datasheet searching. I should have looked into the parcel messages too. My bad.

StarSprite on 04/21/2016, 05:33 PM - view
Not related to class skills but something I noticed while leveling.

When you do your first run of Cultists' Refuge the green fairy thing gives you nostrums. This was never updated when we switch from the two different nostrums to the Battle Nostrum. For at least healing classes it still says to use rangers nostrums. It's not a big deal but might be confusing to newer players.

The actual mail sent needs to be updated too.

On it.
what kind of characters do you like? ranged? melee? maybe make all 3!!!


Spacecats Arena returns! Time for some PvP action. Last week Lawllipops and I played a little Fraywind Canyon, but NOT NEARLY ENOUGH! We've been bitten by the Battlegrounds bug, and now we're dedicating an entire stream to playing alongside you guys!

I'll be playing on my Reaper. Lawllipops will join me once again and I've vowed to make him PvP as well. We'll also talk a little bit about the "Weekly Q&A: Lawllipops" thread that has been active this week.

The Twitch stream will begin tomorrow, Friday 4/22 at 3:00 PM PDT on the En Masse Entertainment channel. See you there!
Edited by: Spacecats 2 minutes ago
Spacecats been SLACKIN!

Sorry for the delay in posting this thread. Patch 39.07.07 went into effect April 19. You can find the notes here:

http://tera.enmasse.com/news-page/patch-notes/patch-390707
Lelupaw on 04/21/2016, 10:30 AM - view
you guys broke the dressing room. there are just the hydrath costums now nothing else anymore xD


Try restarting your game. This has apparently been happening to people after store updates are introduced and it's just a matter of your TERA client being a little confused. It's much more likely to happen if you kept your game running while a new item was added to the dressing room.
Squishies on 04/21/2016, 10:29 AM - view
If you know any Hello Kitty contest winners, just invade their character's personal space and bask in that Sanrio goodness for the time being.


The winners will get their costumes when the Hello Kitty items hit the TERA store. We were initially expecting these HYDRATH costumes a little later, but HYDRATH DOES NOT WAIT!
Lelupaw on 04/21/2016, 10:30 AM - view
you guys broke the dressing room. there are just the hydrath costums now nothing else anymore xD


You need NO OTHER CLOTHING!

(I'll look into this)


Hail HYDRATH.
We'll conquer the world! The entire world!
In our hearts grow the chicken salad of fear and rage. Greatness is coming. The arrogant shall reign over the meek!
We have skipped many meals.
A new order is needed. Born of hardship. Born of desire.
The world has grown soft.
HAIL HYDRATH!
!!!
Moving this to the bug forum. If Alphostis' fix doesn't work I'd suggest making a support ticket for this problem, vinime. They'll get you sorted out.
I'm sort of going to repeat some of the things that have already been said by multiple people in this thread, but bear with me. There was a bug in TERA involving server transfers and soulbound items. It's all been explained in the thread. That bug was fixed.

Players knowingly exploiting this bug aren't going to be punished, but it is and always was clear that they shouldn't exploit it. No player was ever entitled to this exploit. It wasn't a TERA feature, but a persisting loophole that spread by word of mouth between players wanting to game the system.

With the latest update, some things were adjusted with server transfers. In the process, this bug was fixed. If there's any question as to whether this bug will be purposefully re-implemented, the answer is no.
Derpty on 04/20/2016, 02:08 PM - view
Don't lie/make up things on the spot.
BHS found bugs after release and apparently whoever was responsible for the system quit/got fired and the was nobody competent enough to go through the code and fix it.


You clearly have no idea what "our" purpose was when it was put in place around 3 years ago. Most likely because you weren't "here" at that time, perhaps didn't even know about the game altogether.


AKA there are absolutely no optimizations coming from BHS. Perhaps they're busier optimizing it for tablets and phones if that news some time ago was true.


I did not know that BHS fired or the person who made that system quit, and decided to destroy his codes to a point that now no one could decipher it to make improvements. I would love to get more information on that, if you had any more details.

but whether it gets added or not, the directive that was given to me (from the people still at the developer) was that it was not planned for other regions.

I actually was around when the game launched, I started it early on, but you are right I did not stay the entire time, I would come back and forth to this game, but I do not understand the point you are trying to make with me not being here, and understanding the direction of the company.

I do not know how yes it is being looked into meant that there is no optimizations, but if that is the case, should i say no, ther eis no one looking into it to make you believe that someone will actually look into it. Which news of tablet and phones some time ago? do you happen to have a link, because if thats true I need to go back to the devs and tell them to stop focusing on tablet and phone and work on the optimization.
kubitoidOne on 04/20/2016, 01:13 AM - view
i have no questions anymore. you are too late and so slow on delivering something interesting that i've completely lost my interest in this game and i think only miracle can reanimate it. maybe if guyz who in charge of creating outfits could remove immersion breaking crap and start making proper costumes, especially for amani.... but it will never happen.


im sorry you dont have any questions for me, i would of tried to have given you an answer. :(
StarSprite on 04/19/2016, 11:43 PM - view
I have a few questions

1. What brought on the need to stop people from rebinding costumes and gear by switching servers? To most of the community rebinding items seems harmless and was something that people have done over their years of playing tera. Are more people abusing it now than before or was there some other reason for doing this?

2. I read in your post saying that "well that is something that may take longer, we are trying to do what we can now to address the concern, but in the long run, we need to take a step back and look at the system and see what changes would have the best impact to the system. " while talking about future battleground changes. Is there any way that we can get some transparency on what changes you're considering and if there are certain changes the community has asked for that are simply not possible?

3. Will you queue fraywind with me?


1) so the reason for this, was a fix we implemented. while there were people using it to "rebind" their items to a new character, there were also users who were transferring servers without realizing they had other items they didn't mean to bring.

2) For the changes we have been making we are planning on being more transparent. Some of the changes we added this week were mainly from feedback we have received from our users. This is something we wish to continue, but within scale as we need to make sure we can do said suggestions from the community.

3) unfortunately, I am only level 62 mystic. I will hurry to 65 and Sure I will queue with you!

my questions: how did you make the character name Pez?
[quote name='Blueflam3s' at='04/19/2016, 11:24 PM']For me personally, it's the lack of content that often makes me ask myself "why am I still playing this game?" The game is beautiful and has a wonderful combat system, but what's the point in sticking around if there's nothing to do? I don't eagerly await patches anymore because I know they will just include the same things as the patches before them: new dungeons, new gear, new class.

I may be in the minority, but I don't feel "new" dungeons are new content. A dungeon is a dungeon; you grind for the "new" gear and when you're done, you're done. What is the gear for? To more efficiently run the dungeon you just ran 100 times to get it? Why? In my opinion, this game is severely lacking in side content. Everything revolves around combat which, once you reach endgame, revolves around dungeons and, to a lesser extent, battlegrounds. If you aren't fighting, you're doing nothing.

I feel the reason most players who left for other games left was the promise of new content. We'll use BDO as an example. I remember many players both in-game and the forums talking about how excited they were for BDO. What were they excited for? Fishing, player housing, etc.; side content. Some of the players who left have returned, but judging by the ghost town servers, not very many. Why would they want to come back to a game with vastly less content? To run more dungeons again? To grind for the next set of gear again?

In case I haven't driven my point home, we need side content. Personally, I'd really like to see player housing and the addition of skills like farming, fishing, cooking, etc. I'd like the RPG part of MMORPG to be a little more pronounced. I want to feel like my character actually lives in this world and isn't just a Federation soldier 24/7.

I've talked a bit about this before so I'll link you to the thread here: http://tera-forums.enmasse.com/forums/general-discussion/topics/Extra-open-world-activities?page=2#post-1463539[/quote]

Hi Blueflam3s,

those are good points, and I do agree. right now even I get frustrated by crafting, because it seems the same as grinding levels, but even though i can craft gear, there doesn't seem that much of an incentive for me to sit down and level it up.

As mentioned you are right side content would be great, know that adding side content wouldn't be something that would be able to be done quickly, not because of the lack of desire or commitment, but making sure that is actually NEW and EXCITING.
Aulon on 04/19/2016, 09:37 PM - view
When TERA released one of the biggest selling points was the shear beauty of the game. For myself I could tell there was a lot of passion and work put into the armor templates. This how ever has died off in the last several years and now when we get new content we get recycled templates. Is there any plans to bring back the artistic appeal of TERA back then?


TERA has moved away from those little essential nonsense items that help keep peoples interest between patches, little things such as crafting meaning something, the older template system, as well as the promise of housing back during BETA. Is there plans to add items that give people something more to do?


Is there a release date for a Castanic only Necro class?


another good question, and one I wish i had a good answer for. As for the original art vs the art now, I could not give you an honest answer as why that may be. It could be that the person in charge of armor has changed or the focus has shifted to another point.

I can say that you are right one of the biggest things about TERA is how beautiful the game looks, and it is unfortunate that you feel the artistic appeal has gone down. I can't make any promises, but I do feel I should follow up on, and see what has changed.

As for something for players to do to keep people's interest, that is something we are constantly thinking about, what else can we bring to provide entertainment while we get new content. are there any previous events you had fun with?
F4ngDragon on 04/19/2016, 08:52 PM - view
About lore (if you can answer them):

1.- Do you know about TERA´s lore on a more detailed scheme of things? Can you tell us what are the pictures on Yana´s Timescape once you fight him? (the 3 pictures found on the walls)

About the game:

1.- I know we aren´t getting talents, but can that option change in the near future? And will NA and other regions strive to ever have a system similar or equal to koreas so all clients can be treated in the same manner with no major issues?
2.- Are there any plans in order to expand what we currently see of Northern Arun, thereby increasing the level cap?


Hi F4ngDragon,

so your first question might go better towards our writing team (Hey Spacecats! maybe one of these Q&A's be directed to one of them)

As for the Talent system, as mentioned in previous post, currently the is no plan to implement the talent system, but since it has been discussed, I will follow up with our developers on if we can get it, and if not what reason would there be.

oh yes, there is plans to expand to Northern Arun, but not in the Ninja update, if you are wondering about that.
Edited by: Lawllipops 1 minute ago - Reason: update
Ludwahr on 04/19/2016, 07:19 PM
May not be that important but, are there chances on we getting the original models on old elin armors?

Last ones weren't censored with those poorly done shorts, so seems there are no problem with that anymore?

And this has been asked a lot since forever.


So to be perfectly frank with you, the chances are highly unlikely. Sorry. But possibly it might be something we discuss in the future.

just to note, we do not make these changes in order to deter players, but more so to make sure it doesn't offend people as well.
Yamazuki on 04/20/2016, 01:10 PM - view
You mean hurt some of our eyes since last I read it was going to be white with no option of changing it for a while potentially..


We're definitely having dark backdrops with light colored font.
Moving this to TERA suggestions forum.
Which skills?
these are not the droids you're looking for.
Activating it was an accident and it has been turned off now. Sorry for the confusion!

(I didn't do it.)
Edited by: Spacecats 2 minutes ago
Yamanagi on 04/19/2016, 06:23 PM - view
Most of the questions that I have in mind have already been asked and answered so... I just wanna tell you that you're awesome! \o/

PS: I love playing ARAM on League too :>


thanks!

IllusionX on 04/19/2016, 05:26 PM - view
Hi Lawlipops. I'm a PvP streamer who used to play Tera, still do occasionally.
I would like to know why we can't get up to date pvp balances. On brawler release, it was known that it would be overpowered. In KTERA, they fixed a lot of the issues gradually, but in NA Tera we had the nerfs dangled in our face, knowing that they were there yet not receiving them. Is there a way to increase the rate of class changes?

Also on a side note, I will answer your query for you. Ninja is too strong right now because of the excessive amount of Area of Effect damage it provides, similar to the past three classes with how much aoe damage they can put out. In KTERA, they received a nerf on March 24;

▣ Combo Attack
◈ Decreased damage on first 6 hits of the skill by 30%.
▣ Spin Slash
◈ Decreased damage by 20%
◈ Increased Noctenium consumption to 2.
▣ Flamestrike
◈ Decreased PvP damage for consecutive hit.
◈ Removed KnockDown on first and second hit on players.

On a side note, lets go even deeper. I have a question to ask BHS:

Do you guys truly even know how to balance PVP? Many changes have come and gone and it shows or what it looks like to the community is that they clearly cannot balance PVP correctly. Many PVE changes directed towards helping PVE based damage is inadvertently tipping the scale over for PVP players. Two examples that have plagued the TERA pvp community are Reapers and warriors. Reapers were what I assumed to be High mobility, large damage, but extremely squishy damage dealers. Over time, BHS started to boost the reaper defenses, giving them little to no weaknesses. Why is that so? Are classes not supposed to have inherent weaknesses? It seems that all the new classes have absurd damage, absurd utility, and an extreme lack of counterplay.

With warrior, right now I could give you a video of a warrior backstabbing and taking a healer down from full health full buff to zero health. Is there simply no way to actually give some form of feedback to BHS so that they realize that they are inept at balancing the game correctly?

I play slayer, one of the lower tiered classes. I was glad when talents weren't coming to NA, because that would mean other classes wouldn't get the talents that would push them over the top. There are plenty of things wrong with pvp that just are left there to rot, which I don't understand. Tera is all about the combat system, and PVP lets you experience it to the fullest.

Also as a last part, what is prioritized when making a class? Enjoyment? Balance? Shiny new stuff? At the end of creation, are the others even looked at? On release reaper was undertuned, but gunner and brawler were overtuned to the point of game breaking.


Hey IllusionX,

wow, a lot of good points, and thank you for your feedback regarding the Ninja Class.

So lets dive right into this one. First let me start by saying, I am not a developer, and I do not know the work or effort that the development team makes for PvP.

so do I feel that the developers do not know how to balance the game, and the answer i feel is no, they do know how to balance PvP.

and from there if they know, why are there so many issues with balance then, and to that point my honest answer is I do not know yet. But i will definitely try and learn why.

I know that is not the answer you are looking for, but as of right now, this is the initiative and its up to us to do the diligence and follow up on it, which I am sure everyone in the community will be gladly be willing to keep reminding us :P
Squishies on 04/19/2016, 04:28 PM - view
Yo mang, I like your taste.


Maxog on 04/19/2016, 10:17 AM - view
Hey Lawllipops,

Just one kinda big question everyone wants to know in the TERA community:

What kind of in game metrics do you guys have the capability of tracking or viewing from the production side? (i.e. total server gold, number of 65 characters, unique accounts, ratios of 65's to lowbies, etc. [List them ALL]) It's really disheartening to see things from a player POV such as the lowbie count continually decline due to other game choices, and it would be nice to know exactly what you guys are using and can see to monitor the health of TERA as a whole.


Hi Maxog,
thanks for the questions, and simply put, we do have a lot of insight on our metrics, and things we have to dig a little deeper. from a high level we can see gold amount, character levels, unique accounts, etc. and we do go through these metrics to figure what strategies we can implement to bring players to our amazing game.

with that being said, issue with new users leaving for new games, too confusing, or not having fun are all things we would want to identify, but the harder question is usually why. why do they go to another game, why was it confusing, why was it not fun? and it takes collaborating metrics across different boards to see if there are any impact.

So we are looking into data, and we are working on ways to show TERA is the game to play, and to get our players playing and having fun.
Blerg on 04/19/2016, 10:09 AM - view
While its true that almost all of the talents are pretty much useless (6% damage on poison blade...whee) or stupid (chance to reset Retaliate), there are a few that make a huge difference in the damage output or rotation of their respective classes. As a Warrior main, there are no talents I'm too bummed about missing for my class, but a couple other classes are missing out on some significant things:

1. Slayer getting lots of skills to affect the cd of other skills. While these were nerfed a bit in ktera recently, they still make slayer rotation smoother, which many people would appreciate.

2. Lancer gets additional crit power on shield counter, a skill which always crits. Less crit power is available overall when attacking from the front, and Lancers need all the help they can get when competing with Brawlers, so this is pretty significant.

3. Ninja gets greatly increased Chakra/Chi building on her basic attack, which is why so many videos of ktera ninjas feature so much basic attacking. Ninja also gets a cdr talent for Air Step Strike/Tri Slash/Whatever you wanna call the 3-hit skill with 9 sec cooldown. Without this the cooldown gap between the skill and its chain lead-in skill is huge, because the lead-in skill gets a cdr glyph and tri slash does not, which the talent makes up for. Granted Ninja will be very strong at launch, but if the basic abilities keep getting nerfed in ktera (which keeps happenIng) and we never get anything to make up for these talents, Ninja could end up unexpectedly weak here by the end of the nerfs.

Are there any plans to make changes in these very few specific cases where talents actually matter quite a bit?


That is good to know, and something I will discuss with our devs.
Kirine on 04/19/2016, 09:59 AM - view
Hey Lawllipops!

- Tea or coffee? How many do you drink for example on a hard (I guess patch?) day?
- Favourite anime characters? (Male, Female, Animal/Other) *don't slack on this one please! Answer all! :D
- What languages do you speak?
- Do you like/read/watch player created contents to improve your gameplay in TERA?
- Do you play other games beside Tera?


Hello Kirine,

- Tea is my drink of choice, but I understand the necessity of coffee. I am not a big fan of coffee nor could i honestly tell you what makes a good brew of coffee or anything like that. (i drink my coffee black, so no sugar or cream) and the reason is i feel it then takes away from the coffee, and at that point is it really the coffee i like, or the sugar and cream.

- My favorite Anime Characters are:
(Male) - Luffy. He is my favorite character because he cares about the people around him, oppose to the social norm of whatever greed the main protagonist is on
(Female) - Asuka Langley Soryu from Neon Genesis (this was a hard one because there are a lot of characters who are worthy), but my reasoning for her is that she is guarded, and vulnerable, because she wants to shield herself from her pain, which gives her a toxic personality in order to drive away those close to her so she doesnt build that connection, but she will still put on that suit and fight for them. maybe i over think her character, but i like how she is draws her strengths from her vulnerability.
(Animal/Other) - Ein from Cowboy Bebop, as if you need a reason.

- I speak English, and some Korean. I was born and raised in California, so there is a pretty big Korean population, but to be honest I didn't really embrace it until college, so my pronunciation sounds like a 5th grader, but I can understand most Korean conversations.

- I do, I am learned to play the mystic, so one of the first things i did was go on youtube and type in TERA mystic to look at guides. for me i am more a visual learner, so watching videos or seeing gameplay helps me more than reading walkthrough or strats.

- I do play other games besides TERA. gaming is my passion, which is why I joined this industry. to give you a brief rundown. on PS4 i am playing Uncharted 2 (trying to catch up, but dont think i will finish all the games before 4 comes out), NBA2K, One Piece Pirate Warrior 3 (although I kinda stopped playing that too)
on PC i play TERA, sometimes when i have time some Overwatch, um..and some League when i just want to get in a quick aram game.
On mobile, I play Kingdom Hearts, One Finger Death Punch, Clash Royale, Miitomo, and Star Wars Galaxy of Heroes
I dont own an xbox anymore, and i only play party games on my Wii, like mario party and stuff.

I wish i had more time to play games but alas, only so many hours in a day.
Mobius1 on 04/19/2016, 09:16 AM - view
Hello!

I'm so excited about the new PvP changes, which is seriously the best change to Tera ever made! Thanks for that.

I don't so much have a question, but a request:

Can you give BHS some pressure to design more "in genre" type costumes? I look at all the costumes for sale, and I feel like it's a prop bucket at a wedding photo booth. It's filled with silly gag items, and very little that appeals to me, who wants a more serious, and more fitting type of costume.

The fashion coupon system is the one place I can get what I'm looking for, but it's so old and unupdated now, I seriously have nothing to spend emp on, when I otherwise probably would.

And for the love of God, no more cars!!!!


Hi Mobius1,

apparently you do not like to be too fast or too furious (terrible car type reference) but I see your point, and i understand your question, I would like to ask you, what do you mean as more "in genre" type costumes?

Maybe the discussion is around what kind of look and feel you are trying to get out of TERA, which is something I am interested in knowing!....so....let me know!
Haffezoo on 04/19/2016, 09:16 AM - view
My question would be:
Why the new classes have better development (Tank, DPS) chain more quickly?
When it appeared the reaper everyone who created it, he had high points in CS (many kills), when Gunner appeared was the same and could even run a dungeon on themself, when it appeared the Brawler became the best tank than a Lancer . Will the new ninja class will be the same?


Hi Haffezoo,

Just to be clear, from my understanding the question you have is, why are the new classes so OP, and will the Ninja class be the same.

I think i touched on this point in previous posts, but directly to your point, I don't know if the Ninja class will be overpowered at launch. I know its current stats, but as we are currently testing the class, and making any tweaks to the class, whether it is enough or not has yet to be seen.
Haynsworth on 04/19/2016, 08:12 AM - view
Hi Lawli,

Just want to thank you for doing this, and to say I love Nujabes and Monkey Island and still play it. :D

My question is regarding the Fashion Coupon shop;

Will we be getting any more items added to it? and is it possible to get some of the NPC exclusive costumes (as they some of them are really pretty, and they dress better than us! D:)



“Look behind you, a Three-Headed Monkey!”


First of all, there was no Three-Headed Monkey, how dare you trick me!

and two, Nujabes - luv(sic) songs are my go to relaxing chill music.

This questions is one that I, tbh, haven't not even thought about, but yeah that is something I will look into. I am not sure about NPC outfits, but seeing about adding more items


Veldoran on 04/19/2016, 07:32 AM - view
Hello Loliconpops.

With regards to +15 enchantments pretty much destroying the PvP zones such as FWC (to clear up what I mean people quit queuing because they just couldn't afford to keep up). What are Bluehole doing to combat the problem?

Are there upcoming adjustments to tera which will in general make the game run better?


Hey Veldoran,

Let me reiterate your question again just to make sure I am answering your questions correctly. You are wondering if there are any upcoming adjustments to TERA which will make it run better (i.e. Make PvP better)?

please let me know if that is correct, and if so, well boy do I have a story for you. We are working on more updates and more changes. One thing we have is that we improved the rewards to the PvP Store as far as reward goes. Okay so not as an exciting story.

But it is a small step, and a small step we are working toward in getting it in the right direction. We have seen all the people who do care about PvP and coming from a game like TERA where it is a different combat system, I can understand that appeal. With that being said, whats next? well that is something that may take longer, we are trying to do what we can now to address the concern, but in the long run, we need to take a step back and look at the system and see what changes would have the best impact to the system.
Espena on 04/19/2016, 03:39 AM - view
Q: Do you think that there is a chance to upgrade tera UI engine, to handle all those optimization issues with UI?

Q: Which ingame video preset are you using, and why is not preset 6, while your PC specs are 4x better than recommended: http://support.enmasse.com/tera/can-i-run-tera-system-requirements

Q: You said that you guys already know that brawler is OP, is there any topic about OP reaper in PVP?

Q: You play as a mystic, what do you think about mystic healing himself?


1) I do think there is an opportunity to optimize TERA, and something that is being discussed and worked on. for some UI upgrades those are also being worked on as well.
2) I am assuming you are talking about when we are streaming on Twitch? and for that I look at Spacecat and poke him. *Poke* *Poke*
3) While we are aware of players sentiment on Brawler being OP, we are also aware of the player feedback regarding not just the reaper, but the gunner as well.
4) you mean healing himself by pooping out a bubble and picking it up? right now my biggest problem is that I am playing my mystic like he is a tank, and running in popping bubbles and then dying because a boss punches me in the face. I feel i need to learn positioning a bit better, but I will say I enjoy the mystic. I think it would be cool if the skill like Contagion could be applied during PvE and returned x amount of health per second. (I don't know why but i feel this mystic is like a Necromancer/Shadow Priest/Shaman type of character)
CSalv on 04/18/2016, 11:27 PM - view
What do you like on your Subway? Bread? Toppings? Condiments?


I usually will get a spicy italian, or a meatball sub, but i get the whole wheat or the italian herb and cheese, with pepper jack or swiss, with oil and vinegar with some salt and pepper.
CaittlynnJr on 04/18/2016, 09:22 PM - view
Hello Lawlipops! I love a good lasagna too :D
A few things i want to ask


1. Will we get 15% Archer PVE Crit buff alongside the Ninja patch?
2.Will EME release the broken version of ninja? Or the more balanced one? (after few class balancing)
3.Did EME miss out on removing the blocks from brawler's skills? (GroundPound, Counterpunch, Grounding Roundhouse glyph)
4.Is the new forum coming? Or is it gone with the wind?


Thats all questions that i can think of anyway. Also i noticed quite a few bugs in the game:
1. The disappearance of one of the debuffs right after taking it @ DS floor 22


2.Brawler's Powerlinked Counter is not displaying the correct tooltip

isnt it supposed to be
Missed out on the 30% chance of triggering it


3.Corruption Ring's skill icon doesnt change to Infusion Ring after hitting the enemy


Thanks!


Hey CaittlynnJr

Who doesn't love a good lasagna!

1) will archers get a 15% PvE Crit Buff.
- I don't know. As we are still testing the Ninja Patch, to say it will go in with 100% confidence, I can't say not because it may be broken, but because I have not personal seen the skill change where i can say Archers got a 15% PvE Crit buff.
2) will EME release the broken version of Ninja
- Maybe? As mention previously, we are aware of the concern with an unbalanced new class, and how we can address that. And our goal is to make each new class fun to play, but at the same time not demoralizing for other classes, but unfortunately that will probably take tweaks for us to get right. So while we don't want a completely broken class, we also dont want a completely useless class.
3) Did EME miss out on removing the blocks from brawler's skills?
- I don't know? but in my previous comment, it was taking a step back and looking at what makes the brawler OP, and it very well may be these skills, but I do know there are some changes coming to the Brawler.
4) Is the New forums coming? Yes is it gone with the wind? Never, Scarlett! (assuming you are making a gone with the wind reference)

and thanks for the bugs, have you by chance submitted them to the bug section?
http://tera-forums.enmasse.com/forums/bug-report


Torchide on 04/18/2016, 09:05 PM - view
Hi, Lawlli,

Thank you for taking the time to address the questions raised in the thread.

I am aware that this was before your time, but have you ever been directed to this thread? Although a lot of the issues discussed in this thread have been recently addressed (welcome back, Treeshark), there are still a number that raise concerns.

Namely, what is being done to reduce the gap between NA TERA and kTERA patches? Case studies include the Titan's Ember supply and class balance.

We understand that while localization may take time, localization does not take 8 months.

kTERA already established that the Brawler (and Gunner) were completely broken on release. kTERA had since applied a number of fixes to these classes. However, the broken version of these classes was still presented to us despite the fact that fixes were already in existence.

Then came the FIHM patch where multiple kTERA patches were wrapped up and delivered to us together, but presented in a way that well... if you haven't seen the producer letter, the number of downvotes is a pretty good indicator.

What is preventing us from getting class release patches bundled with the corresponding class balance patches, so we don't end up with a broken class that ruins the game (particularly PVP) for everybody else until it is fixed? Let me tell you, it was particularly demoralizing to be a Lancer main during those days.

Essentially, I'm asking what steps EME is taking to reduce this lead time for the NA region. Although this will not solve all concerns, it would go a long way towards alleviating many issues raised by players, particularly those who follow kTERA's progression.

(I also recommend reading through that thread I mentioned - it contains some quality discussion throughout its 10 pages, that were never directly responded to, except to prune out some posts which violated the forum rules.)


*crack* okay so first question of the day, and boy what a doozy.
I will apologize in advance Torchide, because I probably don't have all the answers you are looking for, but lets dive right into it.

1) Reducing the time between NA and KTERA. This is a tricky thing, and not because of the localization, but because of the small details that build up the bigger aspect of the game.

while KTERA does release content ahead of NA TERA, KTERA and NA TERA are in a sense two different types of games.

let me explain. The foundation of KTERA and NATERA is pretty much the same, they run the game TERA, but how it is build is different, what is released in KTERA may not be released in NA TERA, one things might be sold in KTERA, but given as a prize in NA TERA, etc. This unfortunately cuts into our time, as we also needs to verify that when we get an update from the developers, that it works with our version of the game, with the changes here and there, because lets be honest, KTERA players and NA TERA players are two different type of gamers, so it would not make sense, in my opinion, to have the same type of game.

I hope that answers the question regarding the gap between TERA patches, or at least gives a little bit of insight, if not, please feel free to make another post and I will try and give more clarity.

as for the broken classes, and will we release a broken version of Ninja, and about the fixes for the previous classes.

I will start by giving an answer, but it may be only one answer for now, but there may be other variables included. Since KTERA already has the Ninja update, they are on a version ahead of us. Unfortunately if they start making fixes for previous classes, since its tied to the new version, we would not be able to get these fixes until we get onto the same version KTERA is on. for example, if we are on game version 1 and korea is on game version 2, and the fixes were done as game version 2.1 then we would not be able to apply that game version 2.1 to our version 1.

now lets say, we are on game version 1 and korea made fixes on game version 1.1, and then released game version 2. Then that is something I would need to discuss with our developers on getting a time line. again I apologize if I did not answer your questions directly, but please feel free to message again.

also, what are we going to do about the class released being imbalanced, and I can tell you that is something we are concerned about, and something we want to address, but to be perfectly honest with you, whatever changes we make, may still not be enough, and may need additional updates to get it to a point we are content with.

and to answer your final questions, what are we planning on doing to reduce our lead time for the NA region. right now its communication. One thing we are planning to work with our developers are is to continually grow our relationship, and understand how we do some things, and how they do other things, and improve our system. While we have been working together for many years, there is always opportunities to develop a stronger bond.

This is my bad. You can only enter and get rewards once per day from the Vanguard Request Window. You can enter twice, but since the rewards are done via the Vanguard Window you won't get rewards, so it's really only once a day. I had a mixup in my head on how this all works together, but the patch notes are fixed now.
we'll be switching to Vanilla Forums.

There will be no custom avatars. Not sure about sigs.
Hi all,

Characters aren't currently showing up as eligible for server transfers. It's not you, it's us. We're aware of the issue and are currently working to re-enable transfers. Thanks for your patience!
Hi all,

Characters aren't showing up as eligible for server transfers right now. We're aware of the issue and are working to resolve it. Thank you!

I just turned it on!

sorry about that.
lalex0926 on 04/19/2016, 09:02 AM - view
ETA 9:30AM

:/


I lied.
By the way, servers are coming up now. We had a slight delay but it was only like 15 minutes.
kirsch on 04/19/2016, 08:03 AM - view
hoping someone shows up to kill me in CS tonight

& that they can actually find me


That's amazing but how are you going to get someone their kill reward if they aren't on your server?
That error code comes from a change to server transfers that was rolled out with today's patch. It happens when the character you are trying to transfer has an item in his or her inventory that is bound to a different character. Before this update, the bound item’s owner was switched to the transferred character even if the item couldn’t be used by that character. For example if an Elin character transferred to a new server with a castanic costume in her inventory, the castanic costume would be bound to her even though she couldn’t use it.

If you remove the items in your inventory that are not bound to your character, you should be able to do a normal server transfer.

We are updating the server transfer page so an explanation of the problem is shown rather than the error number and we are going to update the patch notes with this information.
We are keeping custom avatars and signatures turned off at launch to reduce the moderation workload.
Zoknahal on 04/18/2016, 06:38 PM - view
Hey Lawlipops! I wanted to know something: Since you are the Producer, alongside with Treeshark, what are the direct areas and aspects of the game that you can tweak, change or have a direct say on without having to go through a long process of back and fort with BHS? It seems lately that while EME is going in the right direction, BHS is taking some steps back, focusing solely on the Korean and Japanese market, leaving aside the NA market, which is probably bigger than both Korean and Japanese markets together.


Hey Zohnahal,

While i wish I could say we have control of everything, the problem is, not so much of can we, but more of should we, and the reason being is, we are not developers.

We do make minor tweaks here and there, but since this game is developed in Korea, we also have to make these changes known, so that when we get new updates, we don't break any of the tweaks we make, as well as making sure that other regions don't break with any changes.

So while we do have some control, we try to limit ourselves into making sure we are making controlled changes.

As far as the developers go, you are right that they do focus on Korea and Japan, but that does not mean they do also focus here for NA.
JinxyKat39 on 04/18/2016, 06:16 PM - view
Hey guys! Will there ever be a return to non gender-locked classes? I could complain that femani were the only females passed over for an exclusive *cough cough*, but i won't. I think a lot of people would just like BHS to do away with gender exclusive classes altogether. Also, any plans for a new race? It would be fun to see something different running around. (there's a bunch of other stuff i want to ask but my brain melted from exhaustion) Great job with the recent updates, by the way!


Hi JinxyKat39,
my short answer is I don't know. I know its not the answer you were looking for, but unfortunately it is the only one i have right now. I can tell you that female is not the only gender class we plan for, but as for an entire class for all genders, and races, that is probably a discuss I will have to have with developers, since we know its been asked a lot,, and we will have to see when if we could fit it in.
Magraal on 04/18/2016, 06:09 PM - view
I'd like to ask: How much does the feedback and general community feeling towards issues in the game influence your decisions regarding EME-controlled updates? A lot of the time in the past it has seemed like the community has been ignored when it came to requests for simple/meaningful fixes (i.e. Titan Ember/Ease availability). Are the producers aware of these requests, or is there any discussion among EME regarding how to go about changing/fixing issues raised by the community?

In a similar vein, are you able to share how much impact the NAtera community's feedback has on BHS? Whether it is passed on and/or whether or not BHS discusses major changes with EME before implementing them. For instance there was a major thread recently with proposed class balance changes on EME's forums, and we can see BHS focusing heavily on bringing older classes in line with the new ones this month- do you know if BHS has any plans to implement any of the changes suggested by NA players?


Hi Magraal,

It has been my experience that communities wonder how much influence they have in a game, and to give you the simple answer, A LOT!

with that being said, I am sure your next response would be along the lines of BULLS**T!

But let me explain.

When we have updates, and releases, our team will look through the forums for issues and feedback, not just Spacecats, but people from other teams, and we will go in and make any fixes we can on those fronts, but for the bigger picture, thats when things start to get a little grey.

Lets take your old class balance into question. We recognize that some classes are stronger thank others *cough* Brawler *cough*, but to give you some insight I will go through a quick thought process of how we can address this.

Brawler is OP. Okay well what does that mean. We would need to look into the character and figure is her stats too good? is her stats paired with this armor that makes her invincible? etc...Which you, the community, has been great to point out to us and share your feedback and pain points. so up to here great! we can discuss about it see what we need to change awesome.

We would then openly discuss with our developers, and there may seen a notion that they just don't listen to anything we say, but I will put it in another perspective.

While our game is live and running and we are collecting our feedback, our developers are working along planning the next new exciting thing for TERA, and now we come along and tell them Brawler is broken, it's too strong, fix it.

I think the common assumption players may have is that is where the developers just say no, and that isn't the case.

In fact it is the opposite. We discuss how can it be fixed, but at the same time understanding our limitations, we may have a new update in a month we can add the fix to, or we have this new dungeon in 3 months that we can add more fixes too, but would need to test and make changes, but at the same time they need to juggle making fixes, when they can make those fixes by, if its possible to make any fixes, is the fixes worth having or is it a one time thing and we can focus on something else that is a better system, or is there other thing in plan that are currently being worked on.

So while my answer is A LOT, and from a player may say there isn't really much that comes out of the feedback we give, without it, it wouldn't lead to anything.
Sorry Anjon but you'll have to keep your eye on the Secrets & Shadows page when it comes to the new dungeons included in the update. http://tera.enmasse.com/secrets-and-shadows
BALLGASS on 04/18/2016, 05:55 PM - view
Hello, thank you for doing this Lawllipops and nice to know some stuff about you as a person besides the professional things.

Also thank you Spacecats for your great work in the community.

Well my main question has to be how will balance be handeled on NA since we won't be getting the talent system ?


Related qustion how come BHS decided to keep the talent system only on KTera since is broken or something like that why not remove it completly ? Any plans to add it in other regions ?

The Nostrum/Crit Scroll and Charms for elite are great but any plans for improving elite ? Since the gold and xp boost are pretty much useless... And the elite gift box that nugget pet oh i miss felicity and also i miss the elite monthly gift and when the consumables were tradeable..


PvP seems to be on the right track hope this keeps up.

One other question is what about game optimization ? I know this has been asked so many times but any plans for it ?

Oh and please tell me you watch JoJo's Bizare's Adventures ? (I can recommend more anime :D) And the naruto fillers will end when One Piece ends that's the treasure on the final island :)

Thank you.


Hey Ballgass (how did you get that name?) a lot of great questions here, and I want to provide as much feedback as i have knowledge on (since I am still learning)

1) how will balance be handled, since we won't be getting the talent system?
- So to give you a better understanding, is that the talent system was developed to add in new opportunities for max level characters, unfortunately, that was not how it came out, and the benefits from it was small. With that in mind was that it won't be released in other regions, because we will be instead focusing on the core mechanics of the game. (not utilizing the talent system to balance characters, but the characters themselves)

With that in mind, there is no discussion right now about adding in the talent system right now, because it would not bring an entirely new element to the game, that would make it worth having, and instead focusing on the characters themselves to balance them out.

2) Elite Revamp
- As you mentioned the Nostrum/Crit Scroll and Charms are good for elite, but what else? And that is a very good question. Our purpose of Elite was the reward our players who subscribe to our game, but at the same time not making it a pay to win option, but a convenience options. "I don't have a mount so I have to run to the next location, Elite would solve that problem, got to get across the continent but don't have any teleports, Elite would help with that, but the question is, what is there that can HELP our players, without hurting our other players, because as mentioned we want to reward our players but at the same time we dont want to hurt our players who decide to opt out of Elite.

So to make a long answer short, Yes we are looking at Elite Revamps :D

3) Game Optimization.
- Yes it is being looked into. As far as the specifics I do not know. We are looking at server improvements on our end, and discuss with our developers on what game optimization we can provide as well.

4) yes I have seen some episodes of JoJo, but it was too Bizarre :P, it reminded me a lot of the show Toriko which i really liked. And youre right, i still enjoy watching one piece, but not so much the naruto fillers.
Hello and welcome to the first (of hopefully many) weekly Q&A thread! Every week it will be my intention to pick a member of the En Masse Entertainment crew and ask them a few questions of my own, then turn them loose on the TERA forums.

The goal here is to not only answer your questions about TERA, but to give more players the opportunity to become more familiar with the awesome and dedicated men and women at En Masse. This will be a little like a Reddit AMA, but more conversational and with a couple guidelines:

* Remember that you're talking to a human being with feelings. Please be polite!
* If you're asking a TERA-related question, keep the person's role in mind. Even then, remember that answers won't always be available but we'll do our best.
* The weekly Q&A will run from Monday to Friday as each person's work week allows. If you have a question afterwards, go ahead and ask me and I'll work to hopefully get you an answer.
* No begging for stuff please.


You guys have already seen Lawllipops in the forums and on the weekly Twitch stream, so I'm starting you off with someone familiar. Here are my questions to start the thread off:

What is your full title at En Masse?
Senior Producer

In one or two sentences, describe what you do for TERA and your influence over the game so players have an idea of the kinds of answers they should expect from you.
I am one of the producers for TERA, and I work with Treeshark, among others, to bring to you guys content for the NA audience. This can be a back and forth between us and developers, or initiatives on our own. Since we are not developers we can’t develop new content, but we do work to improving the experience for our players.

Give us a couple random facts about yourself!
Hmm, My favorite food is lasagna. My favorite Superhero is Batman. My favorite book is the Belgariad Series, by David Eddings, check it out it’s a good fantasy novel I recommend it. My favorite candy is Pez, and I do collect Pez dispensers, but alas, no place to store them all now. My favorite movie is a tie between 5th Element and The Professional.

The first game that got me into gaming was The Secret of Monkey Island. An old adventure game from LucasArts.

I got my name Lawllipops from when I used to play World of Warcraft, and when “Lawl” was being used. I of course do like lollipops, and pretty much put them together. I pick this name, because gaming to me has always been a form of entertainment, a place for people to come together and make friends and have a good time, and to experience the amazingness that games have to offer. Seeing games bringing people together, forming friendships, creating passions, such as, cosplay, replicas, fan fiction, fan video, spin offs, are all amazing forms of flatter that make working in the industry all the more special.

What's your favorite TERA class?
I was drawn to the gunner, but I have not had a chance to play it fully yet. Right now I play a mystic.

What's your favorite TERA moment (so far)?
I’ve had a party quit on me in the middle of a dungeon because I sucked, which was disheartening, only to have my next team cheer me on and give me advice on what I should do.

What's your favorite thing about your job?
Seeing the process. When players see the end results, what goes out into the game, on the back-end there is always discussion and ideas and planning, there are a lot of cogs in this machine that make this game tick, but being able to look inside that clock and see all the moving pieces is pretty inspiring!

What shows are you currently watching?
I watch this Korean Variety Show called Running Man, its pretty funny, just people doing stupid games, but its fun to laugh at. I also don’t keep up with recent shows, but mainly on my Netflix account, which I have just finished watching Arrow and the Flash, and also keeping up with my Anime, One Piece, Naruto (will the fillers never end), and whatever people recommend to me.

What music track are you listening to right now?
If you ever watched Samurai Champloo you will know the Artist Nujabes, I like listening to him when I just need to focus and crank out some work, another one I like, and recently one of my favorite song, even though its 2 years old is Uyama Hiroto – Soul of Freedom (Ft. Cise Starr) I recommend.

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